Brian Stephen Email & Phone Number

Remote

Las Colinas, Tx

I am currently a member of the Office 365 Security and Compliance team. My duties include Meeting SLA, Scoping, Researching and Troubleshooting Premier Escalations, Teamwork and Cross Group Collaboration, Working with the Product Group Regarding VSOs, PSIs, documentation, and case management.In security and compliance, we work with a range of products related to Office 365 such as Exchange Online, SharePoint, OneDrive, Powershell, Skype, Teams, Azure and More. I have experience in troubleshooting Retention, eDiscovery, DLP, Permissions, Account Compromises/ Security Incidents, Mail Flow, EOP, and ATP, and Powershell Scripts

Weatherford, Tx

I Designed and Built Outskirtz Grill from the "concept" to the finished product. I was in charge of and completed all construction from beginning to end. I created and managed everything "Outskirtz" from the logos, menus, social media, and running day to day business. I handled managing and hiring employees, and all associated responsibilities, such as Payroll and Scheduling.

Weatherford, Tx

- Onsite IT Services such as PC Repair, Troubleshooting and Design, Networking, Cabling, and Wireless Technologies.- Telephone Support, Remote Administration- Professional website development, online application programming, database integration, custom scripts, website hosting and management- Customer Service and Customer relations

Las Colinas, Tx

While onsite at Microsoft I provided enterprise level support to premier Microsoft customers as a contractor onsite at Microsoft, I worked with Office 2000, XP, 2003 - Deployment, custom configuration, and maintenance - Script creation for automated administration tasks for customers such as USPS, GE Health Systems, Raytheon, and Bank of America - I provided mentoring to front line engineers located in India by providing support, handling escalated cases, and working to educate the remote engineers further - Work with Security Templates and Group policy objects in regards to the Office Suite.

Las Colinas, Tx

At Microsoft I worked as a Support professional. During my career at Microsoft I worked in the following product groups and provided support to home users as well as larger premier clients in regard to development, troubleshooting, and configuration. Support Groups - FrontPage Client Support, FrontPage Server Extensions, Content Management Server, Internet Information Server While at Microsoft, I gained experience utilizing the following list of products.- Windows 9x, Windows NT Server 4.0, Windows 2000 Server, Windows XP Pro - Microsoft Office, Microsoft FrontPage - Microsoft FrontPage Server Extensions - Internet Information Server My responsibilities were to assist Premier and Professional customers from around the world, Document the issue and steps to resolution, write technical articles, and focus on 100% very satisfied customers. I worked with system administrators from various large companies such as Boeing, Bell Helicopter, Energizer, AT and T, Verizon, Levis, and the U.S. Government in troubleshooting, PC Connectivity, Server Status, Performance, Configuration, Security, and Debugging.

Associate Of Applied Science

Technical Certificate