Stephen Chu P.Eng. Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Vancouver

Vancouver, Canada Area

• Create, nurture and respond to sales opportunities and close sales orders for the Avigilon's Video Product Line.
• Oversee and manage the sale of Avigilon’s products and services within the specified territory.
• Work on key deals to help define and oversee how our products are deployed.
• Provide first level technical guidance to customers (end-users), integrators and partners.

Vancouver, Canada Area

• Create and maintain strong relationships with key decision makers in the consultant and A&E community.
• Be an expert in the solutions portfolio, including how our offer fits in a wide variety of vertical markets, and examples of key successes.
• Conduct product demonstrations for consultants and A&E's.
• Assist in project value engineering, product placement, and specification reviews.
• Create and maintain an accurate leads and opportunity pipeline meeting specified goals.
• Develop a strategic plan in conjunction with Regional Sales team for the territories assigned and executes to achieve annual objectives.

Vancouver, Canada Area

• Plan and assist with solution design and product configurations to meet customer needs for video surveillance systems.
• Confer with customers to assess equipment needs and to determine system requirements and conduct product training.
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
• Partner with sales teams to develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Sell products requiring extensive technical expertise and support for installation and use, such as computer systems.
• Diagnose technical problems with installed equipment.

• Direct engagement with Fortune 500 companies to lead and drive multi-site solution sales for Enterprise Energy Management Information Systems (EMIS). Recent closes include 2.2M USD sale for a global Mexican bakery.
• Develop global opportunities for professional consultation services including onsite energy auditing, energy management, and environmental sustainability programs.
• Manage complex sales opportunities utilizing CPP process (PMP). Tasks include customer profiling, market research, customer engagement plan, risk assessment, competition analysis, budgeting, forecasting, ROI analysis.
• Review and create technical specifications for energy management systems for enterprise SaaS solutions.
• Develop business cases for energy management in various segments through understanding of operation processes, application benefits, and future improvement planning.
• Propose custom software requirements and specifications based on customer feedback.

• Deployment and commissioning of enterprise energy management software systems for customers in the critical building, data center, utilities, and industry segments.
• Perform software upgrades and release management for web-hosted software solutions.
• Troubleshoot device and server communication issues using IP packet tracers (WireShark), network analyzers, and various serial scanners (Modbus, OPC, LONworks, etc).
• Extensive knowledge in TCP/IP networking, server commissioning, and MS SQL deployments.
• Maintain and troubleshoot SQL servers including database maintenances, trace analysis, optimize SQL queries, backup, archive, and system recovery.
• Assisted in conducting software test efforts according to Agile methodology and sprint-based development lifecycles.

• Technical product lead for the license plate recognition CCTV camera product line.
• Articulate and channel customer feedback to product development teams to improve existing product features and develop requirements for new product specifications.
• Create technical content for products including technical specifications, customer requirements, installation manuals, manufacturing procedures, and quality testing methodologies.
• Deploy license plate recognition systems for customer projects including system design, contractor planning, solution testing, hardware installation, software commissioning, and technical support.
• Perform validation and benchmark testing of analog and digital CCTV camera platforms
• Manage and document system integration testing with 3rd party software specializing in facial recognition, intelligent scene analysis, license plate recognition, and thermal imaging technologies.