Stephen Claffey Email & Phone Number

South East, England, United Kingdom

Mentor for healthcare SMEs, providing strategic guidance on innovation, market positioning, and sustainable growth through the UK Government’s Help to Grow scheme.

United Kingdom

Managing Director | Integrated Pathway Solutions (Dental Pathway) | 2019 – PresentBootstrapped and led Dental Pathway to forecasted seven-figure revenue, establishing AI-driven practice management software as a market disruptor. Developed partnerships and clinical education programs that position Dental Pathway at the forefront of dental innovation.Achieved substantial market penetration and revenue growth through strategic alliances.Created proprietary AI solutions enhancing operational efficiency and patient engagement.Led digital transformation, driving impactful change in dental practice management.

England, United Kingdom

Consultant CCO Developed Mimetrik’s operational, financial, and commercial strategies, positioning it as a potential unicorn in dental software. Led product innovation with AI solutions aligned to market needs, building a robust foundation for growth and investment attraction.Secured major commercial contracts and established investment-ready financial frameworks.Enhanced clinical workflows through targeted product development and market adaptation.

United Kingdom

Do you have the perfect working week in dentistry?All appointments filled, with great patients?Serviced by a productive, happy, motivated and efficient team?Supporting you to do the work you love doing whilst achieving all your career goals?The end result being your intense motivation for your area of dentistry?If you answer NO to any or all of those questions more weeks than not, welcome to Dental Pathway.We begin by helping you transform and build your individual dental business and marketing strategy for the next 1 to 5 years and then delivering on it.Whether your brand is you as a Dental Hygienist/Therapist, Associate, Principal of one or a group of practices or anything in between , if you want to take your dentistry to the next level and further develop your brand, we are here to help.

● Development and implementation of the company strategy.● Developing the marketing strategy for new and existing products● Overseeing implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.● Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations● Guiding the day to day activities of the marketing team.● Ensuring that the marketing objectives are implemented by the marketing team.● Work closely with suppliers to define marketing materials and programs.● Manage social media presence and direct programs to improve social media reputation and recognition.● Developing and delivering marketing and communications strategies for the organisation.● Undertake continuous analysis of competitive environment and consumer trends

South East England

● Providing strategic vision for driving the company`s sales activities within the Territory, involving; ideas development, forward planning, research, analysis and evaluation and the focusing of core commercial and sales objectives – Formulating & delivering the sales & marketing strategy● Developing effective marketing and commercial sales strategies and transforming processes where required to improve sales.● Managing multiple coaching and mentoring activities, including up-skilling new Sales Representatives and high-level coaching to brand managers● Providing effective, day to day management with a `hands-on` approach to the whole `sales cycle’, whilst setting /monitoring/delivering targets● Instilling high-quality standards by cascading a range of skills including, negotiation, identification of client needs, focused targeting, customer analysis and sales planning● Providing the function of `Opinion Leader for Management and Commercial Alignment; monitoring and analysing sales and market performance and trends; analysing sales statistics to determine business growth vs potential, and updating approach according to changing trends within the market● Managing business development activities that have necessitated creative and innovative approaches to generating new opportunities; seeking out and opening new leads and evolving, through negotiation, many leads through to becoming new and sustained contracts● Liaising with important and newly acquired customers, dealing with `C` level managers & ensuring that excellent relationships are built & maintained, with client satisfaction at the forefront the company`s agenda

London, United Kingdom

● Lead on multiple areas including; commercials, marketing, projects & strategic direction. Successfully delivered on remit of increasing client base and building business by careful targeting customers/organisations and establishing strong relationships with key influencers within them. Drove operational execution of the marketing plans across extensive sales & marketing channels● Utilised networking skills and adopted the “land and expand” methodology that enabled the development of originally small accounts into significant/major accounts● Utilised adept people management skills to ensure the Team consistently delivered on or above their targets (KPIs) - achieved through maintaining effective communications as well as motivating, encouraging, training and explicitly acknowledging individuals’ strengths and contributions. Managed and coached 4 direct and 3 non-direct reports● Built a bespoke strategy and platform to deliver business coaching and consulting to customers from across the business● Developed the 1st company direct to consumer marketing plan and began project for delivery and delivered and implemented a multi-channel digital strategy● Transformed the Marketing Team to facilitate the integration of more classic marketing techniques and processes alongside agile tactical approach

Dentsply Uk< Weybridge, Surrey

• Project led multiple 3rd party and internal stakeholder collaborations between logistics, marketing & finance departments, product managers and sales teams to ensure achievement of qualitative and quantitative sales and budget agreement objectives• Leading the commercial oversight, management and negotiations of all Dentsply’s activities across the entire UK 3rd party customer (retailer) network. • Collaborative business & marketing plan strategy development and implementation• Collaborative sales strategy development and implementation• Delivered SMART brand building commercial pricing agreements and KPI's.• Ensured the efficient spending of the UK budget and supervised the trade marketing spending within the retailer operations.• Coaching integration behaviours and development for the direct team as well as driving leadership behaviours across the wider sales, marketing and customer service teams

United Kingdom

Project managed the successful integration of the Dentsply US led, Sultan Business into the UK portfolios, and led the strategic implementation which resulted in significantly improved operating margins. In addition I provided accurate financial planning, and robust risk management procedures through accurate FO forecasting, including E&O, and managed the trade marketing retail relationships and telesales channels which accentuated focus on Dentsply Sultan products.

Uk-Surrey

Managed & leveraged the flagship product portfolio and launch of new products into the target market place. Undertook full budget responsibility and initiated comparative market analysis encompassing forecasting, brand strategy and delivery of sale materials. Executed advisory P&L oversight and managed key commercial vendor relationships and formed trade agreements in addition to Sales team Training and Development.

Se England

Positioned, demonstrated and brokered sale of DENTSPLY UK's endodontic products to end user and through 3rd party wholesalers

An independent business coaching & sales and marketing consultancy practice for start-ups and growing businesses, provided business model and start-up enterprise appraisals and strategic sales and marketing direction, utilised information acquired to present insightful proposals and support, designed to increase client turnover and profit.

Master'S Degree, Coaching And Mentoring Level 7

Education record

Technician/Paramedic, Medicine

Associate'S Degree, Business Management With Technology

Hnc, Photography And Design