Stephen Dean

Stephen Dean Email and Phone Number

Microsoft District Manager GOV West @ SHI International Corp.
Austin, TX, US
Stephen Dean's Location
Austin, Texas, United States, United States
Stephen Dean's Contact Details

Stephen Dean work email

Stephen Dean personal email

About Stephen Dean

As a parent, I am passionate about helping educators in any way I can. I’ve been called a joiner. I am constantly joining community groups such as local chambers, District Leadership Teams, Bonds Committees and anything else I can join in order to help benefit my community. With Microsoft being so complex- and so necessary in the academic environment, my passion for helping others has led me to solve security vulnerabilities, create efficiencies in processes and transform businesses as a Managed Services Provider. This set of skills qualifies me to help schools properly use Microsoft to have a more productive and secure learning environment. Come join me and let’s solve your educational institution’s challenges together!

Stephen Dean's Current Company Details
SHI International Corp.

Shi International Corp.

View
Microsoft District Manager GOV West
Austin, TX, US
Website:
shi.com
Employees:
7564
Stephen Dean Work Experience Details
  • Shi International Corp.
    Microsoft District Manager Gov West
    Shi International Corp.
    Austin, Tx, Us
  • Shi International Corp.
    Account Executive
    Shi International Corp. Jan 2023 - Present
    Somerset, Nj, Us
  • Hays Cisd
    Hays Consolidated Independent School District Facilities And Bond Oversight Committee
    Hays Cisd Nov 2020 - Present
    Us
    The purpose of the citizen’s Facilities and Bond Oversight Committee (FBOC) shall be to help develop Hays CISD bond proposals and ensure bonds, as adopted by the Board and approved by voters, are implemented on time, with quality, with transparency, and within budget. To aid the committee in accomplishing its purpose, the district shall engage the committee in its planning for future facilities and major capital expenses (such as new construction, major maintenance projects, roof and air conditioning replacement, technology upgrades and replacement, and bus fleet expansion and replacement).
  • Ariat Systems
    Information Technology Project Manager
    Ariat Systems Feb 2020 - Jan 2023
    Working with Engineers and Clients to actively progress security, efficiency and user experience. Consulting and driving IT networks to the cloud.
  • Ariat Systems
    Senior Information Technology Consultant
    Ariat Systems Dec 2019 - Feb 2020
  • Microsft Stores
    Store Manager( Consumer Sales Excellence)
    Microsft Stores May 2018 - Dec 2019
    Relate clarity, generate energy, and deliver success in the consumer and commercial space with a key focus on new lines of business and business acumen management
  • Microsoft
    Store Manager
    Microsoft Oct 2016 - Dec 2019
    Key ResponsibilitiesCollaboration & Leadership•Select and motivate a competitive, innovative, high-energy, authentic, friendly, and customer-centric team.•Foster a learning environment that empowers the team to be the most knowledgeable and skilled in retail.•Provide recognition, feedback, and development and growth opportunities focused on producing retail's next leaders. Actively manage under-performers with the intent to coach back to performance.•Establish and maintain collaborative relationships with employees, customers, vendors/suppliers, corporate partners, and community organizations.•Invest in the development of the leadership team; ensure all areas of responsibility (AOR) are executed flawlessly and hold leaders accountable for delivering results in assigned AORs.•Contribute to the success of the store and the market by sharing knowledge, best practices, and learnings with peers.Drive for Results•Accountable for the success and profitability of a store location.•Build loyalty in the customer base through steps of service and customer engagement.•Execute, recommend, and drive merchandising initiatives in a consistent timely manner.•Solicit and listen to customer feedback, identifying current customer buying trends while anticipating future needs and preferences, as well as providing related communications to the appropriate teams.•Increase sales through flawless execution and rallying team support of Microsoft retail strategies.•Oversee and monitor all operating processes, including staffing levels, scheduling, and payroll. •Ensure proper cash handling, merchandising, and inventory control processes are precisely communicated and followed.•Able to tell the story of their own business through metrics, location, and industry trends.
  • Microsoft
    Asm
    Microsoft Mar 2014 - Dec 2019
    Redmond, Washington, Us
    - Recruit, interview, hire, train and develop a team of friendly, customer focused sales and support staff- Maintain an in-store learning environment that delivers the most knowledgeable and skilled team in retail- Provide feedback, development and growth opportunities focused on producing the next team of retail store leaders and driving attrition to below 20% annually- Drive sales through effective execution and team support of Microsoft retail strategies- Protect company assets including people, merchandise, facilities and money
  • Club Demonstration Services
    Event Manager
    Club Demonstration Services Mar 2012 - Mar 2014
    Brand representation within Costco Wholesale.Event coordination and executionGrand Opening Coordinator Grand opening team member for 4 openings in Texas, Louisiana and Knoxville. Manage sales team to top performing sales in Texas region.Execute complete technological rollout to digital billing for events.Streamline standard operating procedures in daily operations and Grand Opening operations to increase efficiencies and reduce expense.
  • Heb Grocery
    Regional Initiative Trainer
    Heb Grocery Aug 2012 - Dec 2012
    Managed a regional roll-out around a new labor and scheduling interface. Introduced classroom simulations and training for 500+ department managers covering three regions. Periodically made store visits to ensure compliance on this new initiative Selected Contributions:Attended 60 hours of train the trainer certified classes. Learned new technical programs to facilitate to regional management teamsTrained regional trainers on proper execution of the new systems and standard operating procedures using budgets, forecasting, strategy, planning, business mathematics and retention. Facilitated classroom discussion that sculpted new more efficient schedule writing techniques to decrease cost to locationsWorked closely with corporate IT department to communicate work a rounds for system inadequacies Managed schedules for 71 stores and making production improvements to increase profitability to the bottom lineContinued to manage regional troubleshooting during transition back into operations
  • H-E-B Grocery
    Operations Manager
    H-E-B Grocery Mar 2003 - Dec 2012
    Managed team of central checkout managers in 5 locations. Made significant impact in low performing stores customer service scores resulting in sales liftsFostered permanent bond between Goodwill industries to create a youth program. Worked with Health and Human Services department to offer monthly health fair to educate customer base on healthier food choices and lifestyles. Worked with local schools to generate multilevel bonds between work and school programs for troubled youth. Consistently performed in top 5 stores in region. Promoted to regional initiative trainer for scheduling and labor reduction rollout.
  • Heb Grocery
    Central Checkout Manager
    Heb Grocery Apr 2000 - Mar 2003
    Department manager position. Made significant improvements in hiring and recruiting proper talent for customer service positions. Consistently performed in top 5 stores for all P&L accountabilities. Managed top 3 Austin Area locations, specializing in high volume and high end clients base.Promoted to operations manager after 3 years

Stephen Dean Skills

Grocery Retail Management Customer Satisfaction Food Industry Management Leadership Strategy Sales Process Improvement Strategic Planning Customer Service Networking Fundraising Sales Management Store Operations Retail Budgets Business Planning Crm Forecasting Recruiting Training Hiring Profit Merchandising Customer Retention Inventory Management Inventory Control Finance Store Management Team Building Operations Management Microsoft Office Marketing Team Leadership Microsoft Excel Account Management Time Management

Stephen Dean Education Details

  • Austin Community College
    Austin Community College
    Business Management Studies
  • Austin Community College
    Austin Community College
    Business Studies
  • School Of Retail Management
    School Of Retail Management

Frequently Asked Questions about Stephen Dean

What company does Stephen Dean work for?

Stephen Dean works for Shi International Corp.

What is Stephen Dean's role at the current company?

Stephen Dean's current role is Microsoft District Manager GOV West.

What is Stephen Dean's email address?

Stephen Dean's email address is st****@****ail.com

What schools did Stephen Dean attend?

Stephen Dean attended Austin Community College, Austin Community College, School Of Retail Management.

What skills is Stephen Dean known for?

Stephen Dean has skills like Grocery Retail Management, Customer Satisfaction, Food Industry, Management, Leadership, Strategy, Sales, Process Improvement, Strategic Planning, Customer Service, Networking, Fundraising.

Who are Stephen Dean's colleagues?

Stephen Dean's colleagues are Russell Van De Sande, Dorian Miller, Panneerselvam S, Luis Torres, Dan Rentmeister, Anilkumar Shankar, Chenise Brummell.

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