• Successfully execute client's online strategy with an obtainable goal and quantifiable results within 30 days. • Offer a full product suite of digital marketing products and custom-design campaigns for each client's strategic vision• Achieve and deliver a 100% success rate for all marketing plans for clients without any underperforming projects• Consult with customer on existing advertising strategies and analyze 3rd party metrics and KPIs to measure current performance before new recommendations are made• Integrate Google and Proprietary Analytics as well as Webmaster tools for client transparency and ROI measurability• Engage all clients in fulfillment processes for SEM/SEO campaigns, websites, online banner campaigns, etc. to ensure client expectations are met and exceeded• Plan monthly meetings with clients to discuss current performance and adjust marketing budget as well as other variables to ensure client satisfaction

• Subject Matter Expert for all SEM, SEO, Social Media and Digital Product Suite in North Alabama.• Coded and developed a customer facing presentation and sales reference iPad App for field sales executives.• Coordinated training sessions for sales development in both group setting & customized individual role plays.• Managed account performance reviews with sales executives to ensure maximum customer value.• Worked with cross functional business units to ensure customer expectations were met.• Engaged with customers in fulfillment processes for SEM/SEO campaigns, websites, video ads, reputation management, etc.• Followed up with clients to ensure the highest levels of satisfaction with services.• Trained and Assisted customers as a technical website strategist utilizing CMS and other web tools.• Integrated Google and Proprietary Analytics as well as Webmaster tools for customer transparency and ROI measurability. • Met and exceeded all Digital Objectives during tenure.

• Managed search engine marketing campaigns for customers in the North Alabama Division.• Monitored fulfillment from CRM to fulfillment to ensure successful campaign setup, implementation, and performance.• Facilitated Digital Training for all new and existing sales executives ensuring client satisfaction.• Managed New Digital Business Market Teams in New Haven CN, New Orleans LA, Louisville KY, Memphis TN, and Alabama. • Worked as a consultant to educate local business owners on how to maximize their marketing efforts.• Followed up with clients to ensure the highest levels of satisfaction with services.• Consistently exceeded over 100% of Digital Objective during tenure.

• Managed SEM and Digital sales for a 250+ employee call center. • Subject Matter Expert for search engine and digital products. • Successfully executed Google AdWords Certification and Yahoo! Strategic Ambassador training. • Consistently exceeded over 100% of digital call center objective during tenure.• Organized strategic digital expert teams to assist new sales executive on-boarding. • Facilitated digital training for all new and existing sales executives and managers. • Strategized with senior management and executed successful digital sales contests.

• Managed and oversaw maintenance on over 150 + local and regional SMB websites. • Project Manager on RDP support management and implementation.• Consulted, Designed, and Developed new and existing client's websites, logos, and brand design.• Managed Search Engine Marketing and Search Engine Optimization campaigns for local SMBs. • Configured domain and web server for various CMS platforms.• Developed E-commerce and assisted client in online logistics. • Provided 1st and 2nd level technical support via RDP and client side service. • Assisted network administrators in full network installation from start to finish. • Performed cable installation, router configuration, server/pc backup and maintenance services.

• Met and exceeded all sales quotas during tenure. • Facilitated data center tours and on-site sales presentations for potential and existing clients.• Advised businesses on network design, internet requirements, and comprehensive IT solutions.• Generated new customers through strategic partnerships developed at local Chamber events. • Provided field service data network installation and router configuration for local SMBs. • Configured website/email hosting, virtual server setup, and domain and email support for clients. • Oversaw client service accounts from CRM through completion to fulfillment team.