Stephen Hall Email & Phone Number

Birmingham, Alabama Area

• Successfully execute client's online strategy with an obtainable goal and quantifiable results within 30 days.
• Offer a full product suite of digital marketing products and custom-design campaigns for each client's strategic vision
• Achieve and deliver a 100% success rate for all marketing plans for clients without any underperforming projects
• Consult with customer on existing advertising strategies and analyze 3rd party metrics and KPIs to measure current performance before new recommendations are made
• Integrate Google and Proprietary Analytics as well as Webmaster tools for client transparency and ROI measurability
• Engage all clients in fulfillment processes for SEM/SEO campaigns, websites, online banner campaigns, etc. to ensure client expectations are met and exceeded

Birmingham, AL

• Subject Matter Expert for all SEM, SEO, Social Media and Digital Product Suite in North Alabama.
• Coded and developed a customer facing presentation and sales reference iPad App for field sales executives.
• Coordinated training sessions for sales development in both group setting & customized individual role plays.
• Managed account performance reviews with sales executives to ensure maximum customer value.
• Worked with cross functional business units to ensure customer expectations were met.
• Engaged with customers in fulfillment processes for SEM/SEO campaigns, websites, video ads, reputation management, etc.

North Alabama

• Managed search engine marketing campaigns for customers in the North Alabama Division.
• Monitored fulfillment from CRM to fulfillment to ensure successful campaign setup, implementation, and performance.
• Facilitated Digital Training for all new and existing sales executives ensuring client satisfaction.
• Managed New Digital Business Market Teams in New Haven CN, New Orleans LA, Louisville KY, Memphis TN, and Alabama.
• Worked as a consultant to educate local business owners on how to maximize their marketing efforts.
• Followed up with clients to ensure the highest levels of satisfaction with services.

Birmingham, Alabama Area

• Managed SEM and Digital sales for a 250+ employee call center.
• Subject Matter Expert for search engine and digital products.
• Successfully executed Google AdWords Certification and Yahoo! Strategic Ambassador training.
• Consistently exceeded over 100% of digital call center objective during tenure.
• Organized strategic digital expert teams to assist new sales executive on-boarding.
• Facilitated digital training for all new and existing sales executives and managers.

• Managed and oversaw maintenance on over 150 + local and regional SMB websites.
• Project Manager on RDP support management and implementation.
• Consulted, Designed, and Developed new and existing client's websites, logos, and brand design.
• Managed Search Engine Marketing and Search Engine Optimization campaigns for local SMBs.
• Configured domain and web server for various CMS platforms.
• Developed E-commerce and assisted client in online logistics.

• Met and exceeded all sales quotas during tenure.
• Facilitated data center tours and on-site sales presentations for potential and existing clients.
• Advised businesses on network design, internet requirements, and comprehensive IT solutions.
• Generated new customers through strategic partnerships developed at local Chamber events.
• Provided field service data network installation and router configuration for local SMBs.
• Configured website/email hosting, virtual server setup, and domain and email support for clients.

Bachelors, Business Administration Information Systems

Activities and Societies: Alpha Tau Omega, Jazz Band

Associates, Business Administration

Activities and Societies: Jazz Band, Sun Chief Sounds, Pep Band