Stephen Lowe work email
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Stephen Lowe phone numbers
Innovative technology executive with over 20 years of Technology and Security management experience spanning Contact Center, Healthcare, Retail, Wireless Communications and Manufacturing.I am a high level, high bandwidth thinker that thrives on leading large, complex and challenging projects. I am a master of change management in the enterprise and understand how to foster corporate buy-in to speed deployment and acceptance across business units. I value leadership over management and know how to recruit, motivate and retain high caliber team members. As an active Executive Board Member and IT leader, I understand how to translate the needs of shareholders into the reality of Information Technology and Security.Specialties: • IT Strategy• Work at Home Technology and Enablement• Enterprise Infrastructure• Risk Management• Incident Response and Management• Disaster Recovery Planning• PCI-DSS, ISO 27001, HiTrust and HIPPA Compliance• Change Management• Infrastructure Design• Cost/Benefit Analysis• Contract Negotiations• Policy Development• People & Project Management• Strategic Planning• Contact/Call Center Technologies• Information Security and ComplianceKey Accomplishments:• Led Work at Home technology deployment for 10000 contact center agents to enable continued business operations during Covid-19 pandemic• Successful implementation and certification of PCI-DSS, HiTrust, HIPPA, ISO27001 and SSAE18 across multiple, globally based companies• Due Dilligence and integration of 4 companies as part of M&A activity• Consolidation of 4 datacenters down to 2 reducing complexity and annual cost• Consolidated wireline carrier strategy via global RFP reducing annual costs by $2.5M• Implemented RPA and Desktop Analytics delivering business impacting solutions within 3 months of purchase.• Led the technical design, budgeting, and implementation for building 8 new Contact Center facilities spanning the US, Mexico and Philippines.• Led deployment and integration of multiple Security toolsets including Symantec DLP, Symantec Email Gateway, Barracuda Web Proxy, Alert Logic SEIM and IDS, Microsoft Intune Device Management, Cisco ISE Network Access Control and Microsoft Azure Active Directory MFAKey Technology and Partner Experience:• Avaya Customer Experience Platforms• NICE IEX Workforce Management• NICE InContact Cloud Customer Experience Platform• Genesys Cloud CX• Microsoft Azure • Amazon AWS• Cisco Networking and Security• HPE Datacenter Storage and Compute• CrowdStrike Endpoint Protection• Barracuda Web Proxy
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Chief Technology OfficerPeak SupportAtlanta, Ga, Us
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Chief Information OfficerPeak Support Jan 2022 - PresentCambridge, Ma, Us
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MemberInfragard Aug 2019 - PresentUs -
Global Vp It, Enterprise Infrastructure And SecurityResultscx May 2021 - Jan 2022Fort Lauderdale, Fl, UsResponsible for Infrastructure Security and Technology Strategy and Engineering for Global BPO with 20000+ employees. Oversight spanned Information Security, Omni-Channel CX solutions, Datacenter Operations, Cloud Services, Networking and Telecommunications. Executive SME for Technology and Security topics on Client facing Sales, QBR, RFP, MSA and SOW reviews; Internal Legal, M&A, Vendor and contractual reviews; Member of the Global Risk and Compliance Steering Committee. -
Global Vp It, Enterprise InfrastructureResultscx Mar 2020 - May 2021Fort Lauderdale, Fl, Us
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Global Vice President Of It And SecurityResultscx Oct 2017 - Mar 2020Fort Lauderdale, Fl, Us
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Director Of Technology Infrastructure And SecurityResultscx May 2015 - Oct 2017Fort Lauderdale, Fl, Us
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Director Of Global Technology InfrastructureResultscx Sep 2014 - May 2015Fort Lauderdale, Fl, Us
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Customer Advisory Board - SecurityVerizon Enterprise Solutions Jul 2019 - Jan 2022Basking Ridge, Nj, Us -
Customer Advisory Board - Media, Entertainment, Technology And Services (Mets)Verizon Enterprise Solutions Apr 2018 - Jan 2022Basking Ridge, Nj, Us
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Director It And Security, North America, Crm, Ecommerce, Healthcare, ScmArvato North America Jul 2013 - Aug 2014Gütersloh, DeAs North American IT and Security Director, I was responsible for defining and implementing the technology and cyber security program supporting multiple business units across North America and the Philippines. -
Director It And Security, North America, Crm, Ecommerce, HeathcareArvato North America Sep 2012 - Jun 2013Gütersloh, De
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Director It And Security, North America, CrmArvato North America May 2011 - Aug 2012Gütersloh, De
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Director It, North America, CrmArvato North America Jan 2010 - Apr 2011Gütersloh, De
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Co-Founder And CioBeepers.Com Oct 1999 - Jul 2005Beepers.com (Division of PCS/partners) specialized in providing a direct to consumer e-commerce purchase avenue for paging services as an alternative to traditional brick and mortar retail. Beepers.com was the most successful e-commerce paging site in its time and consistently outranked and out-sold it's competitors in the e-commerce space.
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Automation Engineer And It LeadRohrer Corporation Jan 1998 - Sep 1999Wadsworth, Oh, UsResponsible for support of electrical systems for plant manufacturing and printing equipment in a 24/7 production environment. Supported IT hardware and software for office and plant operations including desktops, servers, network and print pre-processing equipment. -
Automation Engineer And Lan AdministratorAce Manufacturing Aug 1996 - Dec 1997Ace Manufacturing provided on-site service and development of automation solutions for large scale printing and POP production companies in the Atlanta area. I was responsible for all in house IT systems as well as leading the team that handled service of existing automated production equipment and the design, fabrication and programming of new automation solutions to streamline existing production functions.
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Automation EngineerBuilding Systems Engineering, Ltd Jun 1993 - Jun 1996Building Systems Engineering specialized in the design and deployment of digital control systems for industrial processes such as batch chemical production, material handling, chilled water control and toner production. Key responsibilities included design, programming and integration of Mitsubishi PLC control systems along with associated motor and logic controls for a variety of industrial processes. In addition I handled design and fabrication of control panels housing all of the central wiring and logic controls for a given process. Other duties included onsite job supervision for electrical subcontractors during the installation and start-up phase of projects as well as all local office and remote support of PC's, networking and printing.
Stephen Lowe Skills
Stephen Lowe Education Details
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Gwinnett Technical CollegeApplied Technology -
Bertelsmann UniveristyUs Leadership Program
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CybraryCissp - Continuing Education
Frequently Asked Questions about Stephen Lowe
What company does Stephen Lowe work for?
Stephen Lowe works for Peak Support
What is Stephen Lowe's role at the current company?
Stephen Lowe's current role is Chief Technology Officer.
What is Stephen Lowe's email address?
Stephen Lowe's email address is st****@****ers.org
What is Stephen Lowe's direct phone number?
Stephen Lowe's direct phone number is +140447*****
What schools did Stephen Lowe attend?
Stephen Lowe attended Gwinnett Technical College, Bertelsmann Univeristy, Cybrary.
What skills is Stephen Lowe known for?
Stephen Lowe has skills like It Strategy, Strategy, Vendor Management, Project Management, Leadership, Start Ups, Telecommunications, E Commerce, Change Management, Consulting, Information Technology, Disaster Recovery.
Who are Stephen Lowe's colleagues?
Stephen Lowe's colleagues are Sofia Cassandra Prudente, Kaye E., Miguel Andrey Del Villar, Divina Marie Italia, Shaun Patrick Bañares, Jonathan Zapanta, Jedidiah Jacinto.
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