I am an accomplished Program/Project Manager with extensive operational experience in the hospitality catering and food retail industries. Over the course of my career, I have developed a diverse skill set and accumulated valuable expertise in overseeing the deployment of IT solutions and managing business change for high-profile organisations.My professional journey has equipped me with the ability to lead and manage multi-stream projects, ensuring successful delivery from inception to completion. I possess a solid technical understanding, which has been crucial in my roles involving software development, business change, and the deployment of infrastructure and hardware solutions.I have a proven track record of managing large-scale projects, including the planning and logistics for significant EPoS and related business change deployments across multiple sites for companies like Marston's PLC, Midcounties Co-operative, JD Wetherspoon, and Pizza Express. My role often involves stakeholder management, coordinating third-party delivery partners, and ensuring compliance with industry standards such as PCI DSS.In my most recent roles at Stonegate Group, Sodexo, and Prezzo Trading Ltd, I have successfully managed the deployment of digital and IT solutions, streamlined business processes, and enhanced infrastructure across extensive networks. My ability to build strong stakeholder relationships, provide focused training, and devise effective deployment strategies has been instrumental in delivering these projects.Throughout my career, I have remained committed to a customer-centred approach, proactive problem-solving, and maintaining collaborative relationships at all levels. My passion for continuous improvement and innovation drives me to achieve excellence in every project I undertake. SPECIALIST AREAS:Multi-Unit deployment.EPoS and Back Office solutions.Business change & training delivery.Stock Control & Management Reporting Solutions.Internal Infrastructure - Power, Data, Wi-Fi, etc.Stakeholder ManagementSIGNIFICANT EXPERIENCE OF:Software DevelopmentPCI DSS ComplianceIT delivery.Procurement