Stephen Dugan Email & Phone Number

Jersey City, Nj, Us

New York, Ny, Us

New York, Ny, Us

ENGINE/EMX rebranded to Big Village in June 2022

Paris, Ile De France, Fr

• Member of Nestlé’s Digital Center of Competencies, consulting with their digital media teams and providing thought leadership on global and local initiatives. • Promote financial transparency by establishing delivery and performance benchmarks across all digital acivity, holding agency and media partners accountable to reaching those standards, and quantifying the financial impact of missed opportunities.• Increase budget and operational efficiencies by collaborating with Nestlé and their partners to visualize the digital and programmatic supply chain, highlight hidden or excessive fees, discover compliance violations, and enable supply path optimization.• Lead the RFI/RFP process to select Nestlé’s preferred global ad verification and measurement partner. • Help build Nestlé’s internal Digital Academy by creating numerous documents and education materials on digital and programmatic topics.• Launch several tests across various markets to drive optimal campaign delivery and performance (effectiveness of viewability, custom brand safety, bid collision, SPO, eCommerce).• Routinely sync with Nestlé’s global agency leads and media partners to align on projects, share knowledge, brainstorm ideas, discuss industry trends, implement best practices, and troubleshoot issues (when necessary).• Evaluate various blockchain, FinTech and ad tech vendors to identify business opportunities for Nestlé.

Chicago, Il, Us

• Led a team of 12 traders on Samsung US account, managing over $90MM in annual programmatic spend.• Primary programmatic contact for Samsung US clients across all business units and product lines (phones, home appliances, consumer electronics, B2B).• Increased investment in emerging channels (OTT/CTV, Programmatic Audio, Digital Out of Home).• Involved in RFP selection process of preferred DSPs, SSPs, data providers and other tech providers and media partners.• Served as lead for all Starcom NY programmatic and social teams, working closely with Starcom Chicago leads to identify and promote efficiencies, share knowledge, and help drive YoY investment.• Collaborated with digital, traditional, and strategy teams to align on overall strategy, partner selection, and campaign activation.• Shared programmatic best practices, case studies, ways of working, and thought leadership with global Starcom/Samsung teams.• Worked with internal operations and finance teams on forecasts, billing, and reconciliation.

London, England, Gb

• Managed 40MM EUR programmatic business in Spanish market and helped drive investment across all Publicis agencies (Zenith, Blue449, Starcom, Performics, Mediavest, Spark).• Led agency trade desk team of 10 programmatic specialists and senior managers handling accounts like L’Oreal, Nestle, Red Bull, Heineken, Samsung, Toyota, Iberdrola, Mapfre and several others.• Implemented standard processes and best practices internally and across agencies to improve workflow and operational output.• Prepared monthly and quarterly financial analysis for Publicis Media executives.• Collaborated with Trade/Partnerships team to evaluate, select, and onboard technology partners (DSPs, SSPs, data providers, measurement vendors).• Conducted internal and external trainings as well as strategy sessions and status meetings.

Chicago, Illinois, Us

- Served as primary point of contact for Starcom, Mediavest, Razorfish/Rosetta programmatic teams in US.- Oversaw LATAM activity and drove regional growth through education and providing operational support.- Educated and enabled agency teams to run programmatic media self-sufficiently.- Drove adoption of VOS platform tools, products and services to agency digital and programmatic teams.- Engaged with agency teams to provide recommendations for media planning, campaign setup, optimizations and vendor evaluations.- Led and participated in client pitches with agency teams.- Conducted numerous training sessions regarding programmatic landscape, VivaKi value prop, VOS tools, and operational workflow regarding programmatic campaign life cycle.- Liaised with Solutions Development, Platform Ops, Product, and Engineering teams to enhance existing tools, create new products, and help prioritize product roadmaps based on user feedback and client demands.- Served as interim Programmatic Director for Samsung and Visa account teams at Starcom.- Collaborated with Global Learning teams to develop training modules for VivaKi IQ Academy.- Worked with Marketing and Platform Ops teams to create case studies, POVs, additional collateral and reference materials for internal and external use.- Handled ad hoc requests from agency teams.

Copenhagen, Capital Region, Dk

- Managed team of TAMs in US to ensure timely response and accurate communication around client requests, technical issues, and campaign troubleshooting.- Communicated with customers, TAMs, and internal teams to ensure accurate creation, execution, and delivery of our cross-channel campaigns.- Helped grow US business by providing sales support, conducting platform demos and joining client meetings and pitches.- Promoted brand recognition by attending industry summits and networking events.- Collaborated with internal integration teams to onboard DMP’s, publishers, and other data and tech vendors.- Provided product development recommendations based on user experience and potential for operational efficiencies and overall campaign management improvements.- Took on a proactive approach both internally and externally with communication, strategic thinking, problem solving and feedback.

Columbia, Md, Us

- Led a team of media planners, campaign managers, optimization specialists and analysts responsible for the execution and analysis of numerous cross-channel campaigns for insurance and healthcare clients.- Collaborated with ad servers, DSP’s, publishers and other vendors leveraged by internal media account teams to ensure superior client service, performance and delivery.- Held weekly internal meetings with Platform Solutions and media account teams to discuss campaign health, upcoming initiatives, and key deliverables.- Conducted monthly and quarterly post-campaign business review sessions for clients, as well as pre-launch strategy sessions.- Oversaw a team of AdOps specialists responsible for campaign setup, QA, and troubleshooting.- Assisted in the vetting, selection and onboarding of new social Preferred Marketing Developers.- Worked with Merkle China team to automate numerous trafficking and reporting tasks to help streamline workflow and drive operational efficiency.

Us

-Served as point of contact for all things related to Smart Trading operations.-Assisted in Smart Trading projects, internally and across other DG teams. -Managed partner relationships after contract negotiations and implementation.-Improved internal communications to help promote and scale Smart Trading business.-Conducted training sessions on Smart Trading business, offering, and operations.-Helped streamline operational workflow across Smart Trading, Sales, and Client Service teams.-Worked with Product and R&D teams to automate Smart Trading’s monthly billing process.-Produced financial and operational analysis on Smart Trading Business.-Helped manage the growth and development of the Smart Trading team.

Us

-Helped expand MediaMind's Smart Trading RTB offering into global markets-Set up, monitored, and optimized online exchange-based buys for numerous global agencies and clients-Worked with multiple internal teams to move a campaign along from media brief through post-campaign analysis-Managed client relationships by providing insights on performance, delivery, campaign progression, and reporting/analysis-Ensured campaigns are optimized timely for maximum performance -Coordinated communication, campaign strategy, campaign setup and kickoff process-Mentored training junior team members in day to day operations

New York, Ny, Us

Credit Default Swap operations at a large NY based hedge fund

Mutual Funds Operations

New York, Ny, Us

Herzogenaurach, Bavaria, De

Bronx, Ny, Us