• Quality automation engineer on a SCRUM team responsible for the writing and implementation of test automation for all team feature stories. • Served as a subject matter expert in the area of performance testing, and was responsible for creating automated performance reporting through integration of the Locust testing framework and Jira’s development API’s. • Contributed to, and built-upon a Pytest automation framework to add additional capabilities to the existing testing stack. • worked on test stabilization: identified test race conditions and developed web-driver soft waits. • ensured the new test runs through flake8 and black pytest linters. • worked with developers to identify test coverage by unit, integration, API and UI tests, applied "test-less" strategy. • volunteered to learn the performance Locust test framework and became team subject expert in the area of performance testing. • created the python script and seeded the datastore of up to a million records, simulating customer's data structure; fed it into the performance tests and collaborated with the back-end developer to fix the uncovered performance issues. • Created script to auto-generate performance reporting through the integration of the Locust framework and Jira Api’s. • Tested FTP connection servers as well as wrote a script in order to set up consistent environments for server testing. • ran the automation suite and analyzed the test results; helped developers to identify and fix the product defects. • worked with developers on the bug root cause analysis (RCA) and provided the RCA reports for team retrospectives. • Tested the ADW pipeline: wrote scripts to seed db data and worked with developers to analyze data-stream into the data warehouse. • using Great Expectation tool, wrote data integrity tests for ADW and Delta Lakes. • Created Applitools UI tests using pytest fixtures in order to ensure product UI stability.

•Design, test, and debug code in Smart Communications document storage system in order to build and maintain state specific content according to State Filing Team requirements.•Review state and federal legislation, product enhancements, and language updates from State filing Team, in order to accurately load and update Smart Communications system appropriately and accurately.• Participate in operational assignments in order to increase efficiencies, improve projects, and increase quality.•Search out areas for additional automation and test possible solutions.•Act as project lead by running daily stand-ups, getting team work status, reporting on time lines, documenting updates for team visibility, and releasing completed content.•Support matrix partners with technical and training advice related to the Smart Communications storage system.

•Created and acted as team player on Agile and innovative initiatives while using programming knowledge to create automated solutions. •Served as team subject matter expert for daily mentoring, procedures, and team processes. •Created and executed comprehensive system feature and configuration test plans. •Provided assistance with resource load balancing, escalation of issues, assigning of urgent project work, and analysis of submitted system bugs.•Reviewed issues when they arose to provide root-cause analysis and allocated to appropriate team members for resolution.

• Receive and analyze client security instructions• process instructions in the Global Transaction Processing Systems (GTPS) appropriately and accurately• Escalate and prioritize daily work load• Notify management and contact clients with any discrepancies in security transactions• Look up and use working knowledge of transaction procedures to process all transactions accurately• Utilize working knowledge of Microsoft office in order to communicate, maintain, organize, calculate, and analyze items throughout the workday• Take-on additional management assigned items as needed• utilize teamwork to manage daily volume• Communicate with brokers to ensure client satisfaction

Review vehicle information and check warranty applicability. Process all paper work regarding warrantied vehicles. Submit information to corporate offices and check statements to ensure propper credit reimbursement. Check and receive outstanding balances from customers. Explain repairs to customers, detail and close vehicle repair orders. Use customer service skills to ensure customer satisfaction.