Stephen Hon Email & Phone Number

I am telecom innovator and operations leader with strong packet network experience and a proven track record of driving market share, revenue and profit growth in fiber and high-speed fixed wireless. In the past 17 years, my partners and I have consistently delivered double-digit YOY growth for our companies and investors.I am passionate about developing and applying cutting-edge technology to deliver cost-saving processes as well as customer-centric products and service experiences that lead to increased profits and retention.I am known by my team as being a servant-leader, providing guidance and direction to team leaders and setting the direction for product development, expansion, and sales/marketing strategies.Some career highlights include:► Standing up two fiber and high speed wireless companies across broad geographic domains, with tens of thousands of customers across the Midwest, Southeast and California, as well as serving all the islands of the state of Hawaii.► Receiving the the highest customer ratings for high-speed Internet, TV and phone services for 10,000+ residential subscribers, consistently beating all competitors and receiving near-perfect ratings on google reviews.► Designing and launching industry-leading technologies, including a smart system app providing over-the-top services (OTT), enabling customers to control all functions, including viewing CCTV cameras, control thermostats and door locks, pay bills and activate services, creating value and increasing loyalty.Areas of expertise include: Telecom Engineering | Operations Management | Team Building & Oversight | P&L Responsibility | Regulatory Compliance | Product Innovation| Continuous Improvement

Listed skills include Telecommunications, Mpls, Ip, Voip, and 11 others.