Stephen Hussain Email & Phone Number

900 W Granada Blvd., Suite 4 Ormond Beach, FL 32174➤ Providing expert financial advice on reverse mortgages to prospective clients.➤ Talking by phone and in person to complete application and counseling requirements.➤ Possessing knowledge of Salesforce, Quantum, ReverseVision, Microsoft word, Excel, Outlook and PowerPoint presentations.➤ Maintaining strong Financial Assessment knowledge and how to apply compensating factors to move loans forward.➤ Successfully meeting and exceeding company production goals set forth by Sales Manager.➤ Performing sales related activities including taking mortgage loan applications and evaluating borrower eligibility.➤ Successfully qualifying borrowers for loan programs as well as submitting loans for review➤ Setting and efficiently managing client expectations through funding and assisting operations on sales-related issues.

510 Country Road, Suite 207 Office G, Lady Lake, Fl 32159

➤ Successfully produced high quality loans which meet investor guidelines while providing excellent customer service.➤ Efficiently met and exceeded the minimum production goals set forth by the company and Sales Manager.➤ Developed strong relationships with realtors, builders, financial service providers, and Community Groups. ➤ Participated in mortgage loan origination, met with prospects, counseled borrowers, and took mortgage applications.➤ Attended various rallies, luncheons, and events to raise referral source awareness of the Company’s products and services.➤ Learned and utilized borrowing programs and processes and kept track of product trends and changes.

➤ Successfully collaborated with the bank to support homeowners in purchase and refinance processes. ➤ Efficiently managed and obtained pre-qualifications for homebuyers and refinance clients. ➤ Provided financial analysis, product knowledge, and detailed financial consultations to support customer goals. ➤ Effectively trained and coached team members through product, service, and loan eligibility training. ➤ Guided borrowers in completing the loan application process and gathered appropriate paperwork to expedite loans.➤ Obtained, analyzed, and evaluated borrowers credit report and discuss any action that needs to be taken to secure loan.

➤ Worked directly with the bank to assist homeowners in all aspects of the mortgage application, from purchase to refinance. ➤ Obtained pre-qualifications for homebuyers and refinance customers, presenting solutions to meet their objectives.➤ Partnered with Relators, non-profits, builders, and in turn used marketing techniques to help their business grow. ➤ Effectively using and maintaining the branch book of business to help drive client mortgages.➤ Provided recommendations based on financial analysis, product knowledge, and the customer's financial needs and goals.➤ Coached and mentored branch team members and provided training on products, services, and loan eligibility.➤ Utilized consultative sales strategies and media advertisements to create an exceptional customer service experience. ➤ Supported borrowers by guiding them through the loan application process and assisting with documentation. ➤ Analyzed and thoroughly evaluated credit reports to discuss if and how action needed to be taken to secure loans.

Central Florida

➤ Attracting new mortgage loan applications by developing relationships within the community, specifically CRA organizations and non-profit entities. ➤ Being actively involved in outreach programs in the community in order to develop business and spread positive public relations in the community. ➤ Pre-qualifies prospective home buyers. ➤ Conducting First-time Home buyer Workshops. ➤ Counseling clients on a one on one level regarding home ownership. ➤ Speaks at community functions in order to develop business and share information.

Orlando, Florida Area

➤ Maintained knowledge of available loan products, processing procedures, and underwriting departmental guidelines.➤ Managed pipeline for all originated loans through closing and completed required management reports and documents.➤ Established, developed, and maintained relationships with clients to complete the loan process and generate referrals.➤ Collected appropriate documentation from each applicant and deliver loan package in time frame set by management.➤ Kept informed of all origination, processing, appraisal, underwriting, and closing requirements for all mortgage loans.➤ Conducted sales-related activities that enhanced the company's image in the community and raised public awareness.

Maitland, Florida

➤ Promoted to management due to outstanding performance and leadership skills.➤ Provided assistance to homeowners in refinancing their properties to lower interest rates.➤ Conducted financial analysis of applicants’ information and documented files.➤ Recipient of numerous awards and commendations for exceptional sales performance.➤ Increased account base through extensive prospecting and cold-calling.➤ Supervised and developed staff of six employees to achieve maximum performance.

Orlando, Fl

➤ Assisted potential students with gathering information to make an informed decision regarding educational institutions.➤ Helped students with educational needs such as course and program selection, class scheduling, and career planning.➤ Conferred with parents or guardians, teachers, counselors, and administrators to resolve student's academic obstacles.➤ Processed student applications, including reviewing high school transcripts and official testing scores for admission.➤ Maintained recruiting operations by following policies and procedures and reporting necessary changes to management.

Greater New York City Area

➤ Consistently achieved sales expectations while marketing yellow page advertising and services business-to-business.➤ Conducted product-knowledge presentations, negotiated prices and finalized sales exceeding $500,000 annually.➤ Customized advertising campaigns to meet specific needs of clients.

Associate Of Arts (A.A.), Psychology

Coursework Toward Bachelor Of Arts