* Integral engineer driving security and compliance of all applications, IP protocols, and data services used in DoD Information Systems.* Develop and deliver tailored implementation guidance on use of IP protocols and application and data services impacting DoD network traffic.* Prepare and disseminate information involving vulnerability analysis, risk assessment, compliance and technical assistance* Achieve baseline security standards via development, integration and monitoring of policies for use and administration of ports, protocols, and services.* Drive new products through enterprise change configuration board process prior to approval.* Support all phases of Pentagon Information Technology Project Lifecycle, including analysis of requirements, designs, integration and deployed technology / products.* Identify and recommend mitigation strategies for potential network security risks.* Primary point of contact for all matters pertaining to PPSM requirements and processes.* Author influential instructions on registration request process.* Develop, implement, maintain and refine PPSM processes and peripheral business workflows.* Gather required metrics to measure process efficiency and deploy appropriate changes.* Created metric charts to showcase monthly and annual team workload for agency Branch Chief reference.

* Integral engineer driving security and compliance of all applications, IP protocols, and data services used in DoD Information Systems.* Develop and deliver tailored implementation guidance on use of IP protocols and application and data services impacting DoD network traffic.* Prepare and disseminate information involving vulnerability analysis, risk assessment, compliance and technical assistance* Achieve baseline security standards via development, integration and monitoring of policies for use and administration of ports, protocols, and services.* Drive new products through enterprise change configuration board process prior to approval.* Support all phases of Pentagon Information Technology Project Lifecycle, including analysis of requirements, designs, integration and deployed technology / products.* Identify and recommend mitigation strategies for potential network security risks.* Primary point of contact for all matters pertaining to PPSM requirements and processes.* Author influential instructions on registration request process.* Develop, implement, maintain and refine PPSM processes and peripheral business workflows.* Gather required metrics to measure process efficiency and deploy appropriate changes.* Created metric charts to showcase monthly and annual team workload for agency Branch Chief reference.

* Authority over change request life cycle - from initiation to implementation - throughout HQDA network. * Created critical baselines and integrated standard Configuration Management policies and procedures.* Advised clients and senior management on best practices in scheduling, testing, acceptance and implementation to ensure environment stability.* Developed and monitored change request reports throughout ITIL Change Management lifecycle.* Contributed to clean-up and reorganization of electronic and physical Definitive Software Libraries.* Updated licenses in database for 13,000+ end users among 92 agencies.* Utilized Remedy, ITA Agency Database and other proprietary databases.* Tracked inventory of items under configuration control.* Partnered with Information Assurance team to establish change request as required by vulnerability alert.* Generated 50% reduction in approved software library by implementing legacy process to reduce varying similar products and enhance agency-wide standards

* Supported enterprise-wide desktop operations through execution of ITIL best practices.* Maintained integrity of live environment and compliant release of components. * Facilitated and updated software library to administer and optimize release process.* Collaborated with customer liaisons and technicians to resolve escalated technical issues.* Tested, verified and installed hardware / software in live environment.