Seeking Customer Service, Sales, Retention, Brand Ambassador
CurrentLooking for a full time permanent remote position that competitively pays and promotes growth and advancement.
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@aucnet.co.jp
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Stephen Janecek is listed as Seeking Customer Service, Sales, Retention, Brand Ambassador at DISH Network, a with 13241 employees, based in Karnes City, Texas, United States. AeroLeads shows a work email signal at aucnet.co.jp and a matched LinkedIn profile for Stephen Janecek.
Stephen Janecek previously worked as Seeking Customer Service, Sales, Retention, Brand Ambassador at Stephen Janecek and Account Executive at Dish Network. Stephen Janecek holds Business Management And Psychology, 4.0 from College Of Dupage.
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I am out currently of Austin/San Antonio Texas and am willing to relocate any ware in Texas.Rooted on a military background I know what it means to get results. I have a deep desire to be the best for the customer by owning the issue passionately seeking a one stop solution. I instinctually represent my position from the customers perspective, using small words and illustrative concepts to communicate on a sincere level. I not only own the issue; I also own my position often researching and understanding it on such an intimate level I practically live to the standard of my position. I am goal oriented, a team player and strive to go beyond expectations to thus earn that smile ultimately retaining the customers loyalty.I am certified by the Diamond Council of America and have been certified as a brand ambassador for Le Vian, Neil Lane, Emmy London, Pandora, Swarovski, Citizen, Bulova, and Movado. In addition to brand representation, I have represented and defended companies such as Signat, Spectrum, Verizon, AT&T, Samsung, McDonalds, FedEx, UPS, Dell and even Six Flags.My Studies include Business Management, Psychology and in Computer Aided Design and Applied Science. I have been consistently recognized for being the top performing representative and am regularly considered for advancement within months after start. I stride to improve my metrics and often seek out courses and certification to further my carrier.I am tuned to be the highest level of escalations being the most knowledgeable of them all and set expectation upon myself to first solve the problem adhering to policy and procedure and only escalate if the customer adamantly insists. From advanced disputes to legal issues, I handle them.
Listed skills include Graphic Design, Web Design, Creative Direction, Photoshop, and 24 others.
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Kenedy, Texas, United States
Looking for a full time permanent remote position that competitively pays and promotes growth and advancement.
Austin, Texas Metropolitan Area
• Maintained over 80% customer retention and was in the top 10% within the enterprise.• Deescalated and resolved complex technical, billing and legal issues• Rightsized the customer to the best package based on customer needs and wants• Increased sales on all accounts by 10% on average• Stayed current on all promotions and packages provide from all providers
Austin, San Antonio, Texas Metropolitan Area
Freelanced as an independent to created cinema quality virtual tours for the real estate industry and the entertainment industry.Utilized advanced cinema technologies and techniques to produce high quality video tours and 3D virtual tours.Acquired a Drone pilots license to enable production of fully automated arial cinematography.Built business relationships through fluent communications with entrepreneurs and business leaders.
Kenedy, Texas
• Engaged business and residential customers with a 90% new customer close rate.• Responsible for inventory of all products and accessories in the store.• Researched and stayed up to date on all plans and product promotions• Recognized as the stores brand ambassador for both apple and android products.• Provided in person mobility and technical solutions for all AT&T products and accessories.
Austin, Texas, United States
Specialized in retaining customers who were considering leaving the company thru relationship building with a strong emphasis on building rapport, influencing customers by illustrating credibility, clarifying discrepancies through communication and offering customized solutions for the situation.Maintained over 90% customer retention and was consistently rated in the top 3% best performing rep.Senior adviser for new trainees and was often sought after for advisement on advanced customer situations.Was the highest level of escalations and was one of few authorized to offer customized or "corporate" solutions.Increased sales on all accounts I touched by 20% on average.
Austin, Texas, United States
Provided Tier-2 and Tier-3 Support for FedEx Ship Manager Software and Website user administration for the general consumer, and enterprise class clients. Assisted floor reps in advanced troubleshooting of FedEx services for Domestic, International and Freight accounts. Troubleshooted hardware such as printers, computer peripherals and the pc hardware itself along with the FedEx Ship Manager Software (FSM) including betas.Monitored the performance of the team and regularly communicated to management with live stats.Took Escalation calls and approved escalation tickets to resolve customer issues.Provided Training and advanced troubleshooting for the FSM and web site for both agents and customers.Provided administrative support including some active directory for enterprise clients.
San Antonio, Texas, United States
Responsible for making sure the store was secure wile opening and closing, various inventory controls and owning customer satisfaction opportunities.Was the top performing sales rep in the storeHas Diamond Certification from the DCAWas in management training program and actively taken on AM duties and responsibilities
Other employees you can reach at dish.com. View company contacts for 13241 employees →
Jessica Perez
Colleague at Dish NetworkMorelia, Michoacán, Mexico
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Quinton Talton
Colleague at Dish NetworkReynolds, Georgia, United States
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Bob Bobamdurd
Colleague at Dish NetworkHaven, Kansas, United States
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Jenna Martin
Colleague at Dish NetworkNew York City Metropolitan Area, United States
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Stephen Williams
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April Channell
Colleague at Dish NetworkBroken Arrow, Oklahoma, United States
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Prashanth Peter
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Takoya Holmes
Colleague at Dish NetworkOrem, Utah, United States
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Yaredd Crespo
Colleague at Dish NetworkPhiladelphia, Pennsylvania, United States
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Jeremy Meyer
Colleague at Dish NetworkMinneapolis, Minnesota, United States
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Activities and Societies: I joined the Honors Society and started a Business Research Study group.Professional Speaking, Management.
Activities and Societies: I joined the Honors Society and started a Linux UI Design Group and 3DSMax Gaming Club. In fact I learned what I.
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Stephen Janecek works for DISH Network.
Stephen Janecek is listed as Seeking Customer Service, Sales, Retention, Brand Ambassador at DISH Network.
AeroLeads has found 1 work email signal at @aucnet.co.jp for Stephen Janecek at DISH Network.
Stephen Janecek is based in Karnes City, Texas, United States while working with DISH Network.
Stephen Janecek has worked for Stephen Janecek, Dish Network, Steve'S Cinematic Services, At&T, and Spectrum.
Stephen Janecek's colleagues at DISH Network include Jessica Perez, Quinton Talton, Bob Bobamdurd, Jenna Martin, and Stephen Williams.
You can use AeroLeads to view verified contact signals for Stephen Janecek at DISH Network, including work email, phone, and LinkedIn data when available.
Stephen Janecek holds Business Management And Psychology, 4.0 from College Of Dupage.
Stephen Janecek is listed with skills including Graphic Design, Web Design, Creative Direction, Photoshop, Css, User Interface Design, User Experience, and Adobe Creative Suite.
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