Stephen Chapman Email & Phone Number

Irving, Texas, United States

• Leading a team of consultants to develop scalable services and tools for teams to take them from good to great
• Collaborated to facilitate the revision of Allstate’s Inclusive Diversity strategy and operating model and improved team dynamics
• Improved leadership team effectiveness and operating effectiveness for a portion of our cybersecurity division through team coaching and improving meeting structures
• Delivered self-service change management resources for all Allstate leaders and train-the-trainer sessions to advise business partners on navigating organization disruptions

• Led a team to overhaul ERG website, newsletter, and member engagement
• Led strategy sessions in the wake of COVID-19 to redirect our trajectory as an organization
• Help deliver member centric events and activities
• Led the transition of merging the Foster and Adoptive ERG with the Parent ERG

Bentonville, Arkansas

• Gained industry experience in the following sectors: Retail, eCommerce, Technology, Healthcare, Finance, Marketing, Communications, Realty, Legal
• Gained deep experience in: Organizational Effectiveness and Design, Job Architecture, Job Evaluation, Compensation
• Led efforts to develop the enterprise job architecture for Workday implementation to determine the design and layout of our job profiles and business processes in support of our HR transformation
• Developed and defined Organizational Design and Health enterprise service offerings
• Led multiple large-scale transformation and job architecture and organizational effectiveness projects from inception to implementation to improve and change the ways of working for thousands of associates
• Highlighted projects: Data and Analytics Transformation, Agile and Product Management Transformation, Health and Wellness Initiatives, Realty Transformation, Contact Centers Alignment

Bentonville, AR

Fayetteville, Arkansas Area

• Developed business, marketing, sales, and customer services strategies
• Delivered on strategies to place production performance in Top 10% company-wide in Life Insurance Sales for over 9 months
• Developed unique community partnerships to provide funding for training development for foster and adoptive families

Fayetteville, Arkansas Area

• Supervised and managed 5 program leaders and 20 participants
• Collaborated to develop recruitment, interviewing, and on-boarding process for program leaders and participants
• Designed and delivered cultural training program that improved participant cultural integration and short-term trip effectiveness

Arkadelphia, AR

• Set the strategic mission and vision and led team of four volunteers
• Developed a mentoring program to improve student engagement
• Delivered weekly content on spirituality, philosophy, ethics, and leadership

Executive Mba, Organizational Leadership

Master Of Arts (M.A.), Intercultural/Multicultural And Diversity Studies, 3.6

• Awarded 3.6 GPA in coursework on Leadership, Human Development, Cross-Cultural Communication, Qualitative Research, and Group/Team.

Bachelor Of Arts (B.A.), Biblical Studies, 3.5

Activities and Societies: Tiger Serve Day Leadership Team, Kappa Chi Chaplain, Theta Alpha Kappa Religious Studies Honor Society, Big.