Stephen Jean Email & Phone Number

Boston, Massachusetts, United States

Monitor security cameras, control flow of staff and visitors through the watch desk at museum's employee entrance, monitor loading dock area and accept deliveries to the museum, patrol all areas of museum when closed to the public.

Boston, Massachusetts, United States

Ensure the safety of the museum's collection and visitors by physically monitoring the galleries.

Massachusetts

Greater Boston Area

Greater Boston Area

Visitor Assistants act as the primary point of security for the artwork and the visitors. The primary responsibility of a Visitor Assistant is the safety of the artwork and the enforcement of ICA policies. A Visitor Assistant is responsible for monitoring the gallery spaces and protecting the art while engaging with the public to answer questions and.

Greater Boston Area

Assisting orchestra librarians with various projects relating to the Boston Symphony Orchestra, Boston Pops and Tanglewood seasons.

Lenox, Massachusetts

Head Librarian at the Aaron Copland Music Library at the Tanglewood Music Center in Lenox, MA, mainly dealing with chamber music, reference books, scores and audio media. Oversaw the creation of the first searchable computer database of the library's holdings.

Greater Boston Area

Ticket sales.

Lenox, Massachusetts

Assistant to the Head Librarian at the Aaron Copland Music Library at the Tanglewood Music Center in Lenox, MA, mainly dealing with chamber music, reference books, scores and audio media.

Greater Boston Area

Coordinate with the Artistic Planning Committee to arrange for the purchase or rental of relevant published performance materials Coordinate with composers selected from the Organization’s Calls for Scores to acquire relevant performance materials directly from the composers Document and coordinate with Licensing Coordinator any or all performance rights.

Greater Boston Area

The Assistant Performance Librarian reports to the Performance Librarian and assists with the daily operation and administration of the Performance Library. Responsibilities include acquisition, preparation, and distribution of performance materials to faculty and students in a timely and professional manner, using both independent and collaborative.

Lenox, Massachusetts

Serving the chamber music and educational needs of Fellows, faculty and staff of Tanglewood at the Aaron Copland Music Library in Lenox, MA.

Beijing, China

Tour librarian for YOA's first visit to the People's Republic of China.

Greater Boston Area

Telefundraising

Chelmsford, Massachusetts

• Responsible for responding to customer calls and following up as needed. The company is a telephone concierge service.
• Recognized in skill for providing support to American Express Platinum Cardmembers.
• Responsibilities include, but not limited to, securing and canceling dining reservations at top restaurants; purchasing tickets for various concerts, events and shows on behalf of cardmembers; purchasing flowers and.
• Also trained to do necessary research on cardmember requests after initial phone interaction.

Waltham, Massachusetts

Responsible for taking appropriate action to support medical customers as part of a provider data management department.

Stow & Framingham, Massachusetts

• Responsible for communicating with customer and companies to follow-up after suspected online fraud.
• Trained and became proficient in the computer systems.
• Reviewed orders placed online to detect possible online fraud.
• Assisted in training new agents.
• Administered new orders and proved buyers with documentation and customer support.

North Billerica, Massachusetts

• Responsible for responding to customer calls. The company is an answering service for local businesses.
• Recognized for skill in providing support, particularly with organizations in which sensitivity to customer needs was particularly critical.

Providence, Rhode Island & Nashua, New Hampshire

• Responsible for managing special orders, communicating with music publishers to order and maintain inventory levels, and worked at the Customer Information Desk.
• Created and delivered training to new and current employees that increased both customer service, product knowledge and how to up sell.
• Worked closely with repeat customers to ensure a high level of support and a source of information that consistently resulted in higher sales.
• Developed expertise in working with customers with diverse background ensuring that the purchase interaction was enriched by expertise and analysis tailored to the customer.
• Coordinated a monthly store events newsletter, assisted in setting up and facilitating special music events, author signings, book group meetings, and other programs.

Master Of Science, Library & Information Science

Activities and Societies: Library & Information Science Student Association, American Library Association Student Chapter, Panopticon.

Bachelor Of Music, Composition And Theory

Activities and Societies: Symphony Band, Wind Ensemble, Trombone-Euphonium Choir, chamber ensembles, Composition Studio.

Education record

Education record