Monitor security cameras, control flow of staff and visitors through the watch desk at museum's employee entrance, monitor loading dock area and accept deliveries to the museum, patrol all areas of museum when closed to the public.

Ensure the safety of the museum's collection and visitors by physically monitoring the galleries.

Visitor Assistants act as the primary point of security for the artwork and the visitors. The primary responsibility of a Visitor Assistant is the safety of the artwork and the enforcement of ICA policies. A Visitor Assistant is responsible for monitoring the gallery spaces and protecting the art while engaging with the public to answer questions and provide information about the exhibits and the ICA. A Visitor Assistant greets visitors as they enter the galleries and ensures that all guests have proper access. Welcome and monitor visitors to ensure that all guests who enter the galleries have either purchased an admission ticket or are identified as staff or special guest. Monitor large numbers in ICA areas to provide a smooth flow of visitation, while keeping the safety of the artwork the main priority and enforcing ICA policies. Respond to questions from the public and promote programs when applicable, enforcing ICA policies. Serve as an advocate for the visitor while promoting the safety of the ICA; communicate consistently with visitors to ensure a positive ICA experience. Assist in maintaining the inventory of ICA brochures and literature, monitor the gallery space and report on any incidents or issues. Perform other duties as directed by management.

Assisting orchestra librarians with various projects relating to the Boston Symphony Orchestra, Boston Pops and Tanglewood seasons.

Head Librarian at the Aaron Copland Music Library at the Tanglewood Music Center in Lenox, MA, mainly dealing with chamber music, reference books, scores and audio media. Oversaw the creation of the first searchable computer database of the library's holdings.

Ticket sales.

Assistant to the Head Librarian at the Aaron Copland Music Library at the Tanglewood Music Center in Lenox, MA, mainly dealing with chamber music, reference books, scores and audio media.

Coordinate with the Artistic Planning Committee to arrange for the purchase or rental of relevant published performance materials Coordinate with composers selected from the Organization’s Calls for Scores to acquire relevant performance materials directly from the composers Document and coordinate with Licensing Coordinator any or all performance rights organizations or licensing requirements/restrictions associated with all selected or scheduled works and/or composers Check all incoming and outgoing performance materials for condition and completeness, including the required amount of string parts Track incoming music, pack and ship outgoing music, and maintain and file shipping records and invoices Proofread, edit, and distribute parts to all performers by deadline set by Music Director Coordinate with conductors regarding any needed changes or issues encountered during the rehearsal process (bowing changes, mistakes in parts, bad page turns, etc.) Set conductor’s scores and baton prior to each concert and at intermission Collect and store all music at the conclusion of each concert, file purchased and donated music to the library while ensuring prompt return of rented or borrowed performance materials Properly maintain, store, and archive all concert programs as well as all audio and video master recordings (digital and hard copy) of Organization concerts and events Adhere to all relevant copyright laws

The Assistant Performance Librarian reports to the Performance Librarian and assists with the daily operation and administration of the Performance Library. Responsibilities include acquisition, preparation, and distribution of performance materials to faculty and students in a timely and professional manner, using both independent and collaborative discretion and judgment. Process materials for use by musicians (binding, repair, housing, shelving, cataloging, data acquisition). Ensure that music is available as requested and returned as appropriate. Maintain a library of music for large and chamber ensembles to include cataloging, storage, and preservation of materials. Assist students in acquiring or locating materials for auditions, lessons, etc. Provide reference services for faculty and students. Consult with faculty and staff concerning ensemble music needs. Provide music to the performing groups and classes. Preservation of archival and historic materials.

Serving the chamber music and educational needs of Fellows, faculty and staff of Tanglewood at the Aaron Copland Music Library in Lenox, MA.

Tour librarian for YOA's first visit to the People's Republic of China.

Telefundraising

Responsible for responding to customer calls and following up as needed. The company is a telephone concierge service.• Recognized in skill for providing support to American Express Platinum Cardmembers.• Responsibilities include, but not limited to, securing and canceling dining reservations at top restaurants; purchasing tickets for various concerts, events and shows on behalf of cardmembers; purchasing flowers and gifts on behalf of cardmembers; sending cardmembers helpful destination information to locations they will be traveling to; and many other services.• Also trained to do necessary research on cardmember requests after initial phone interaction.

Responsible for taking appropriate action to support medical customers as part of a provider data management department.

Responsible for communicating with customer and companies to follow-up after suspected online fraud.• Trained and became proficient in the computer systems.• Reviewed orders placed online to detect possible online fraud.• Assisted in training new agents.• Administered new orders and proved buyers with documentation and customer support.

Responsible for responding to customer calls. The company is an answering service for local businesses.• Recognized for skill in providing support, particularly with organizations in which sensitivity to customer needs was particularly critical.

Responsible for managing special orders, communicating with music publishers to order and maintain inventory levels, and worked at the Customer Information Desk.• Created and delivered training to new and current employees that increased both customer service, product knowledge and how to up sell. • Worked closely with repeat customers to ensure a high level of support and a source of information that consistently resulted in higher sales.• Developed expertise in working with customers with diverse background ensuring that the purchase interaction was enriched by expertise and analysis tailored to the customer.• Coordinated a monthly store events newsletter, assisted in setting up and facilitating special music events, author signings, book group meetings, and other programs.