Stephen Keys Email & Phone Number

Farnham, Gb

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Promoted to Sales Execution Director working with senior leadership to improve and drive sales excellence across ServiceNow's Customer Success Group (7000 people).

Santa Clara, Ca, Us

Promoted to Director with a larger remit, including Partner and SC Enablement

Santa Clara, Ca, Us

Hired to build the EMEA Enablement team from the ground up and build a comprehensive sales skills offering. Also tasked to drastically improve EMEA onboarding & prospecting in a fast scaling environment.

Tinton Falls, Nj, Us

Recruited as an EMEA Enablement leader reporting into the MD for Europe and the Global Sales Enablement Director. My main role is to translate global policy initiatives for EMEA Sales and make continuous enhancements to sales effectiveness in our 19 geographic offices. I work with 7 AVP’s, 130 Sales People and 30 Systems Engineers to create initiatives aligned to revenue and customer retention.I not only work with internal training resources and decide on the appropriate vehicle, I also partner with 3rd party training vendors to provide specialised experiences.Highlights:• Consolidating numerous sales communication platforms• TAS EMEA wide roll-out• Structuring EMEA New Hire for a large influx of sales people• Marketing alignment to business generation

Clerkenwell, England, Gb

Fulfilling a newly created role within Truphone working with sales leaders and providing insight to build a global training organisation from the ground up. As a consultant I designed complete sales, leadership and a management curriculum across all channels of distribution and leadership levels. I worked very closely with internal stakeholders and contractors to develop the necessary curricula to increase performance and productivity in alignment with Truphone's goals. Running a global team I developed and delivered multiple courses and levels of engagements with fantastic results.Highlights• Designed a world-class global New Hire course for 250+ sales people with incredible reception• Fantastic feedback and ROI results from senior sales leaders and delegates• Average feedback of 4.8 out of 5 across all courses with improvement metrics showing a strong behavioural change linked to results• Swapped out incumbent sales methodology to a more appropriate global process with all training and support inherent in that project• Built the Global Sales Training function from nothing to regularly delivering 6 Foundation Courses, 40 different workshops and multiple coaching engagements to Direct and Channel

Boston, Massachusetts, Us

Leading a new sales training company into EMEA. An exciting opportunity to sell and deliver real, practical training and consulting engagements that makes a significant difference in a sales persons life.We continue to work with global clients on large Sales Training projects and Academies. Our work has become more consultative by building sales enablement functions over the years.We are successful for three main reasons:We know how to sell and deliver great training programmes to the regional teamsWe understand how Sales Enablement works in large organisations so we can get people alignedWe ramp up quickly and have great ROI

Newbury, Berkshire, Gb

Independent sales and performance consultant working with Transform People International

Newbury, Berkshire, Gb

My role is to deliver improved business performance through people by changing attitudes, skills and behaviours. Within Transform People we have a number of proven unique capabilities - delivering change experiences to individuals, teams and entire enterprises.My three main areas of competence are: • Sales: Training programmes, enablement, learning/performance Improvement consultancy, software and technology research• Instructional Design: Needs analysis, designing and building end to end programmes• Delivery: Engaging, practical and effective training that changes the mindsets and behaviours of the participantsIn my role I manage a portfolio of businesses and consult with them for training programmes and performance improvement initiatives.Highlights• Silver Award with RBS• Staff Development Programme of the Year - IT Training Awards• Apex - Personal Excellence Programme - 4500 International IT staff

Snowfall Training was a Sales Training & Learning Consultancy specialising in training IT Sales People.• Building strong relationships, proving to clients our value proposition and delivering an excellent, repeatable learning experience.• Fantastic after training support & management to increase knowledge retention and effectiveness of delivered programmes.• Changing the beliefs and mindsets of Sales People so the training experience is more effective and 'sticks'.Sold Snowfall to Transform People in 2009

In 2007 I was approached by the founder of the USA based Basho Strategies to head up and expand the EMEA arm of his international training company with a Franchise model. Over two years I created a thriving business turning over 1.5 million dollars pa and working strongly with the US organisation. We created a dynamic, successful and innovative training practice. Highlights• Ran acclaimed worldwide sales training programme for clients such as Gartner, Akamai, Sybase, Symantec, Forrester, Open Text and Dow Jones• Built a very strong international client network across EMEA and into India and APAC• Delivered over $2m of training per year• Signed contracts for over $800k of training in EMEA in year two• Delivered and sold the training methodologies to clients. A necessary balance for credibility as a sales trainer• Managed an international network of sales and training Associates with 2 direct reports

Jacksonville, Fl, Us

Recruited by OneSource to join a newly created sales team, Strategic New Business, which was targeting clients with revenues of £200m+. Highlights• 123% of sales target in 05• Maintained 87% retention amongst client base• Transformed Vodafone and O2 from suspects to pan-European customers.

Stamford, Ct, Us

There was a challenge for Gartner to win Blue-chip new business within Europe whilst maintaining a global account strategy. I was hand picked for this opportunity as someone who could create and execute this role in a difficult economic climate and win key business.Significant Wins• Achieved Winners Circle three times at Gartner.• 118% of new business target (£985K).• 101% renewal at half year on a current contract value of £1.3 million.• 98% renewal overall for the year.

Stamford, Ct, Us

Selected for a two year management training programme as a Sales and Product Training Manager responsible for 300+ salespeople across EMEA. Significant Wins• Received the Gartner Star award for designing and delivering worldwide Sourcing training• Winners Circle for achieving outstanding results as a Sales Coach and Trainer• Pioneered e-Learning within Gartner to create a blended learning environment, improve efficiency and support remote country sales people as well as we supported the HQ teams

Stamford, Ct, Us

Responsible for managing a territory of existing and prospective Vendor clients and retaining and growing Gartner’s portfolio of services. Significant Wins• Achieved Winners Circle Twice• Delivered revenue at over 298% of sales plan in sales year ’99• Achieved 94% retention rate on existing client revenue• Sold three distinctive ‘Big Ticket’ revenue streams (Consulting, Measurement & Research) to clients in Financial, Manufacturing, Government, and Retail sectors, as well as IT vendor markets

Selling OEM datacards and mobile comms solutions to the VAR channel.Significant Wins• Consistently overachieved target: 137% in first year.• Salesman of the Quarter twice.• Promoted and established a new corporate team within PAO The Corporate Development Group.