Stephen Kurras Email & Phone Number

Old Saybrook, Connecticut, United States

• Promoted to assistant manager role at a flagship retail store within a two-year timeframe, for displaying high quality service to boating/water sports enthusiasts. Key responsibilities include:• Operations – Working with the retail team to ensure smooth store operations including POS and cash register functions, overseeing day-to-day procedures, recording start-of-day/end-of-day accounting, & receiving/replenishing stock, while complying with all company safety and security operations.• Marketing and Customer Relations – Provide excellent customer service using product knowledge and effective communication to sell Gold Memberships and warranties alongside relevant products. • Product Knowledge – Completed training courses related to merchandise, including boating/fishing electronics, gear, and apparel. Demonstrate equipment and recommend additional merchandise that would enhance the customer’s experience.

Old Saybrook, Connecticut, United States

Experience working for a flagship retailer, catering to boating/water sports enthusiasts looking for high-quality experiences. Key responsibilities include:• Marketing and Customer Relations – Provide excellent customer service using product knowledge and effective communication to inform customers and sell Gold Memberships, warranties, and company promotions.• Operations – Working with the retail team to ensure smooth store operations including POS and cash register functions, supply auditing, receiving and replenishing stock, keeping display of merchandise, and complying with all company safety and security operations.• Product Knowledge – Completed training courses related to merchandise, including boating/fishing electronics, gear, and apparel. Demonstrate equipment and recommend additional merchandise that would enhance the customer’s experience.

South Orange, New Jersey, United States

As Chairman, I recruited a small committee to collaborate and help produce content to be posted on our colony's Instagram page. Using Instagram, we post content to reflect Fiji's accomplishments, values and events. I communicate with other organizations and showcase our work in order to maintain an excellent public image.

Aliso Viejo California

Cold Stone Creamery, Aliso Viejo, CaliforniaProduct knowledge – Fully familiarized myself with a diverse group of brand products, developed the skill to produce creations for customers based on their requests and company standards. Customer service – Positive Attitude, demeanor, and addressed customer needs to encourage more business.Exhibit a fun and safe environment with a team of employees for customers to enjoy.

Bachelor'S Degree, Marketing

High School Diploma

Activities and Societies: Graphic Design, Photography, Yearbook Staff