Stephen Bacon Email & Phone Number

Detroit, Mi, Us

Warren, Mi

Warren, Mi

Gm Technical Center - Warren, Mi

Royal Oak, Mi

• Continued tasks as specified in previous role as Service Manager• Created templates and tools to be used by Field Service Engineers to generate consistency, reduceredundancy, and increase overall quality• Provide project leadership to Field Service Engineers, including: budget control, project timetable,status reporting, customer/project team coordination, and quality assurance• Recruit, develop, evaluate & manage the performance of Field Service Engineers

Royal Oak, Mi

• Executed installations, customizations, backups & deployments of company hardware using NortonGhost, Acronis True Image & Windows native tools• Directed preparations for software and hardware upgrade projects• Supervised the worldwide deployment of our Integage gaging software. Assisted customers withtraining, configuration and troubleshooting

Royal Oak, Mi

• Developed presentations to be used in formal meetings with current and potential customers• Supervised the creation of websites and advertisements to assist in the expansion of business• Developed and implemented marketing campaigns utilizing a variety of advertising strategiesincluding; Web Development, Direct Mail, Social Networking, Search Engine Marketing

Pontiac, Mi

• Gained experience in tracking online ad traffic and managing various ad-serving applications• Trained and supervised print sales representative in Interactive Media operations• Led customer and business development that helped in optimized revenue potential

New Baltimore, Mi

• Carried out all the aspects of sales activities such as telemarketing, lead generation, businessdevelopment and cold calling• Developed and computerized advertising programs and strategic marketing that resulted inincreased revenue levels• Provided excellent understanding and working knowledge about all products to customers