Stephen Cranford Email & Phone Number

Fort Smith, Ar, Us

Oakbrook Terrace, Il, Us

Naperville, Illinois, Us

Birmingham, Alabama, Us

In my current role as a Director of Facilities Management, I am involved in leading all operations related to maintenance, EVS, and security Staff while managing contracted staff for Biomed. I create and implement multi-year hospital plan for CapEx purchases, ITM, interior finish, and end-of-life cycle replacement strategies regarding building equipment purchases. I craft all documentation for The Joint Commission's EC, LS, and EM elements of performances. Here are some of my key accomplishments:• Negotiated and finalized service contracts and building construction/repair projects ensuring cost-effectiveness, time adherence, and quality compliance.• Acted at multiple technical and high-profile positions, such as hospital IT Liaison with Corporate IT, Hospital Senior Leadership Team Member, and Rotational Administrator on Call (AOC).• Entrusted with the responsibility to serve as Safety Officer and Emergency Manager due to excellent management skills.

Fayetteville, Arkansas, Us

In this role as a CPAC/RIS Administrator & Cardiology Financial Coordinator, I deliver high-end technical support for varied systems, including Cardiology PACS, Hemodynamics, peripheral systems, and Cerner. I also create and manage monthly and annual budgets with a focus on reducing additional costs. Key achievements: • Built interface for outpatient EKG transfer to EMR while delivering customized training for providers and staff.• Researched emerging technology for application and cost-effective appropriateness.• Conceptualized, created, and implemented improved workflows by employing staff, processes, and technology.• Expanded media writer client capabilities to streamline the media distribution process for patients.• Improved report turnaround time for cardiac sonography as well as improved and expanded DICOM push functionality to Children's Hospital to decrease exam transfer time and expedite patient care.

Fort Smith, Arkansas, Us

Here at Sparks Health System / Baptist Health-Fort Smith, I was responsible for delivering strategic direction and leadership to multiple departments, including Plant Operations, EVS, Clinical Engineering, Linen, and Security within healthcare. I designed Joint Commission policies and practices while performing multiple regulatory surveys and ensuring compliance with OSHA, NFPA, TJC, CMS, and state agencies regulations. I have created and executed a radio communication strategy and deployed upgraded CCTV for security operations. I built, conducted, and participated in multiple drills while supervising 130 staff members; acted as a point of contact for overseeing the Emergency Management program.Key contributions of this role are:• Leveraged AutoCAD and PlanGrid for Life Safety updates on facility drawings and conceptual designs, as well as TMS computerized maintenance management systems for productivity, regulatory documentation, and statistical information.• Developed OSHA 1910 & 1926 Training for maintenance staff and built Hazardous Emergency Response Team along with DOT training for hazardous waste and pharmaceutical waste manifest signatories.• Guided the Environment of Care (EOC) teams with seven sections, including safety, fire safety, hazmat, and utilities through a comprehensive inspection of all anomalies while driving process improvement with multidisciplinary departments.• Headed successful completion of multiple CapEx projects including renovation, construction, and HVAC upgrades in close coordination with MEP Engineers and architects.• Streamlined clinical operations during COVID-19 emergency to enable large patient flow accommodation and influx.• Served as ARVCC member and facility liaison with local EOC and multiple local/regional emergency management agencies.• Initiated and directed emergency response efforts during the Arkansas River flood in the Fort Smith region.

Fort Smith And Van Buren, Ar, Us

As a Director of Clinic Operations at Sparks Health System / Baptist Health, I was involved in leading end-to-end clinical operations for 28 primary care clinics while tracking and monitoring business metrics to identify and forecast patterns/trends in primary care practices' volume, expenses, and revenues. I have ensured timely acquisition and allocation of lab and radiology equipment, state licensure, and staffing while maintaining open-line of communication between physicians, management, and administration. I have employed payment plans for patients with large outstanding debts while writing offers for multiple providers utilizing MGMA standards. Key accomplishments:• Implemented Medicare Annual Well Visits to increase volume.• Increased productivity of provider by expanding his practice to include occupational medicine.• Achieved CLIA certification for multiple clinics to perform their own lab processes.• Created and maintained up-to-date effective staffing models to meet patient care needs and control labor costs.• Led, coached, and mentored 120 staff members, consistently driving operational excellence.• Reviewed staffing compliance with respect to billing, and organized/executed effective training for performance improvement.

Fort Smith And Van Buren, Ar, Us

I have delivered executive-level support for IT operations while formulating strategies to improve compliance with security policies and procedures for the multi-campus environment. I have led a team of 45 members, created training modules, and implemented process improvements to facilitate efficiency and productivity. I have spearheaded project bids and budgeting, cost analysis, scheduling contracts, and cost management from conception to completion.Some of my key contributions in this role:• Supported and expanded applications, including GE CPN, GE EchoPac, DMS, Muse, Nihon Koden EEG, and Athena AMR.• Implemented Tiger Text Secure Communication for secure messaging for staff and providers.• Executed Valence for clinically integrated network to provide a statistical dashboard for physician compliance.• Administered annual budget while introducing strategic and tactical action plans for capital investment in diagnostic and IT systems; negotiated multiple contracts with local and national vendors for IT services and equipment to enhance clinical operations and patient outcomes.• Organized and delivered curriculum-based training to staff and providers in PACS, EMR, and C-PACS.• Supported and facilitated Pathologists and Histologists with report integration to expedite report turnaround times.• Chaired multi-disciplinary Steering Committee as well as Change Control; acted as Interim Imaging Director in a multi-modality imaging department and System CIO for Cerner Hub migration.• Spearheaded large scale projects including domain change, hardware refreshes, system conversion, and integration as local project manager; led multiple teams for simultaneous installations.• Coordinated with PT/OT/ST department on integration of Redoc Therapy Documentation application with Systoc and Cerner.

Fort Smith And Van Buren, Ar, Us

As an Assistant PACS/RIS Administrator, I managed and delivered a project of implementing departmental information systems with department heads, managers, administration, and vendors. I headed and trained highly proficient teams of associates, physicians, and all stakeholders to boost knowledge and performance. I have defined protocols for Radiologists, Interventionists, Cardiologists, and surgeons. I have provided common share points with the local competing hospital to upload and download images for surgical cases. I developed CBT for techs and staff using Camtasia. I also implemented a cloud-based image repository for patients to obtain their images and results utilizing PACS to GO. I have designed PACS storage solution for bronchoscopy and endoscopy exams while launching Philips PET portal for post-exam image processing.Key accomplishments: • Collaborated with the Arkansas Department of Health in establishing connectivity and operating procedures for uploading images to the Trauma Image Repository.• Leveraged expertise in DICOM and HL7 integration that streamlined communication across hospitals/departments.• Led successful deployment of Speech Therapy in integrating video swallowing imaging functionality using PACSGEAR MDR to PACS for imaging interpretation and storage/retrieval; established digital reporting functionality.• Reduced repeat imaging procedures on trauma patients to improve throughput in close collaboration with surgeons on external imaging acquisition.• Spearheaded integration of open source PACS by evaluating equipment, made recommendations, assisted in RFI/RFP process, installed, tested, and evaluated effective use.• Conceptualized and developed PACS topology LAN/WAN Map through MS Visio and implemented and maintained systems in laboratory and multi-sites across campus.• Optimized operations through system analysis and upgrades of software and hardware, configured routers and network peripherals, and developed information databases.

I was leading day-to-day department operations through transformation leadership and redesigned processes and workflow to reduce wait-time, maximizing efficiency and patient satisfaction.Some of my key achievements: • Led MRI team to produce 200% above expectation on throughput through marketing, and physician education.• Ensured compliance with government regulations by augmenting policies and procedures to obtain MRI and American College of Radiology accreditation.• Conceptualized, designed, and implemented multi-magnet department and recruited team to maintain high patient load.• Achieved ACR Accreditation on two MRIs.• Created presentations on MRI breast procedures for women's group and physicians at Reynold's Cancer Support House and MRI safety procedures for clinical staff and annual university radiology classes. Defined and enforced HIPPA policies.• Led the project for installation of multimillion-dollar MRI suites from conception to completion within time and budget.

I was involved in managing all operational aspects of 24/7 multi-modality imaging department by leading and mentoring 30 team members. I was also delivering oversight and direction for Radiography, Nuclear Medicine, Computed Tomography, Ultrasound, MRI, and Mammography. I created protocols for radiologists, as well as managed departmental budget and staffing requirements.Accomplishmentsa:• Re-implemented previously closed nuclear medicine program.• Successfully underwent mammography survey.• Served as Radiation Safety Officer; purchased CT and Ultrasound equipment and designed suites.• Created, orchestrated, and led training sessions for students.

Master’S Degree, Leadership And Ethics

Bachelor, Science, Radiology Management; Applied Science

Associate Of Arts And Sciences (Aas), Radiologic Technology/Science - Radiographer

Associate, Liberal Arts

Diploma, General Studies