I am passionate about bringing a new business idea for IT service into life. I thoroughly enjoy the full lifecycle, right from the initial conceptual phase all the way to the launch, revision updates, enhancements and beyond. I am especially driven to apply technology and my experience to resolve a business problem for clients.A highly motivated Product Manager, I get excited whenever I overcome a technical, commercial or delivery challenge, which may require collaboration with the R&D team on tools & automation; the Commercial team on costing, pricing, ordering & billing; the Legal team on client contracts; the Marketing team on launch plans; or the Help Desk team on skills training and delivery processes. Bring on the business challenges, I am ready!Highlight of Expertise:• Product Management (Scaled Agile Framework - SAFe)• ITIL Service Development & Management• Digital Infrastructure• Software Defined (SD) Infrastructure• Cloud Services
Listed skills include Managed Services, Unified Communications, Pre Sales, Cloud Computing, and 11 others.