Stephen Mann Email & Phone Number

Wilson, North Carolina, United States

• Plan, develop and direct internal and external communications across all media platforms
• Oversee county government branding, strategies and public relations across all departments
• Serve as the county spokesperson to the media and the general public
• Prepare communications, videos and other written or visual materials needed for presentations, brochures, fliers, news releases, letters, reports, special projects and all forms of media
• Produce, edit and host online… Show more
• Produce, edit and host online professional videos highlighting county government’s activities

Rocky Mount, North Carolina Area

• Oversee all University social media accounts across various platforms
• Serve as central point of contact for all social media sites and content
• Establish a high standard for social media across the campus community
• Serve as a campus resource for other administrative and academic offices seeking to use social media effectively
• Develop policies and manage NC Wesleyan’s social media committee
• Analyze the performance of social media campaigns; report on and adapt projects… Show more

Raleigh, NC

• Actively managed 37 social media channels, including: Facebook, Twitter, YouTube, Instagram, and Snapchat for an audience of over 250,000.
• Compiled and analyzed weekly social media metrics across various channels using Simply Measured and Sprout Social.
• Used Hootsuite and Sprout Social to monitor, respond and publish content to 23 Twitter feeds
• Created monthly editorial calendars that aligned with upcoming events and initiatives
• Created and managed paid advertising… Show more
• Created and managed paid advertising campaigns to increase brand awareness, drive website engagement and gain new followers

Raleigh-Durham, North Carolina Area

• Managed the NC Retirement Systems Division's Knowledge Management system through Microsoft SharePoint 2010.
• Interpreted guidelines, answered inquiries, and coordinated with managers, supervisors, IT representatives, and workflow experts regarding processes and services.
• Created, organized, and disseminated information and knowledge for improved productivity, problem-solving, and decision making.
• Responsible for writing, editing, and producing letters and forms for more than… Show more
• Responsible for writing, editing, and producing letters and forms for more than 850,000 members of the North Carolina Retirement Systems.
• Integrated all Adobe forms and Microsoft Word documents by using XML and SQL.

Raleigh-Durham, North Carolina Area

• Office of State Treasurer
• Instrumental in initiating and developing the Department's social media strategic plan.
• Researched and developed policies and standard procedures for social media plan.
• Worked with Department's Unclaimed Property Division to create a Communications Plan, which included Social Media outreach, for NC Cash booth at NC State Fair.
• Actively managed 1 part-time Communications Intern

Raleigh-Durham, North Carolina Area

• Office of State Treasurer
• Participated on Social Media team by actively engaging in implementing Social Media initiative.
• Edited and updated Department's Intranet and external website using content management system.
• Managed database for all public records requests that come into the Department.
• Researched and compiled press conference collateral for media kits.
• Drafted, edited and distributed press releases and media alerts.

Raleigh-Durham, North Carolina Area

• Designed and drafted monthly employee newsletter to go out to 350+ employees and interviewed various Retirement Systems members for this purpose.
• Created marketing campaign to attempt 15% increase in website usage among the 820,000+ NC retirement systems members.
• Filmed, edited and uploaded Retirement Systems video for online work assessment survey in order to improve efficiency in application process for new employees.
• Maintained and updated a database of 1,500+ e-mail… Show more
• Maintained and updated a database of 1,500+ e-mail addresses Show less

Roanoke Rapids, NC

• Created company website (www.wesignanything.com) via Register.com
• Implemented a Social Media initiative by creating and maintaining a Facebook fan page for the company
• Trained and directed two new employees
• Designed custom graphics per customer request via CasMate Pro and CorelDraw software
• Assisted with the logistics of shipping and receiving
• Assisted customers through face to face, web and phone interactions

B.A, Communications; Public Relations

Minor: Business Administration Course Projects: Developed extensive Public Relations Campaign for City of Raleigh Solid Waste Services

Education record