Stephen Mann Email & Phone Number

Wilson, North Carolina, United States

• Plan, develop and direct internal and external communications across all media platforms• Oversee county government branding, strategies and public relations across all departments• Serve as the county spokesperson to the media and the general public• Prepare communications, videos and other written or visual materials needed for presentations, brochures, fliers, news releases, letters, reports, special projects and all forms of media• Produce, edit and host online… Show more • Plan, develop and direct internal and external communications across all media platforms• Oversee county government branding, strategies and public relations across all departments• Serve as the county spokesperson to the media and the general public• Prepare communications, videos and other written or visual materials needed for presentations, brochures, fliers, news releases, letters, reports, special projects and all forms of media• Produce, edit and host online professional videos highlighting county government’s activities• Compose and distribute press releases, arrange interviews, and compile press kits• Oversee the County's branding strategy and educate County staff to ensure branding consistency• Manage all online content on the County's public website, intranet and social media channels Show less

Rocky Mount, North Carolina Area

• Oversee all University social media accounts across various platforms• Serve as central point of contact for all social media sites and content• Establish a high standard for social media across the campus community• Serve as a campus resource for other administrative and academic offices seeking to use social media effectively• Develop policies and manage NC Wesleyan’s social media committee• Analyze the performance of social media campaigns; report on and adapt projects… Show more • Oversee all University social media accounts across various platforms• Serve as central point of contact for all social media sites and content• Establish a high standard for social media across the campus community• Serve as a campus resource for other administrative and academic offices seeking to use social media effectively• Develop policies and manage NC Wesleyan’s social media committee• Analyze the performance of social media campaigns; report on and adapt projects accordingly• Continuously monitor and manage NC Wesleyan’s external reputation on social media and online, as well as the presence of the University among competitors• Distribute emergency, closing and delay information to the public through social media• Key contributor on various University publications• Review and edit content submissions from internal clients • Oversee all social media advertising • Develop strategies to increase brand awareness, student interaction and community engagement • Oversee management of all social media outlets across campus• Build and maintain positive relationships with media outlets and the campus community• Responsible for all public relations efforts on behalf of NC Wesleyan• Serve as the sole FAA-licensed drone pilot for the University Show less

Raleigh, Nc

• Actively managed 37 social media channels, including: Facebook, Twitter, YouTube, Instagram, and Snapchat for an audience of over 250,000.• Compiled and analyzed weekly social media metrics across various channels using Simply Measured and Sprout Social.• Used Hootsuite and Sprout Social to monitor, respond and publish content to 23 Twitter feeds• Created monthly editorial calendars that aligned with upcoming events and initiatives• Created and managed paid advertising… Show more • Actively managed 37 social media channels, including: Facebook, Twitter, YouTube, Instagram, and Snapchat for an audience of over 250,000.• Compiled and analyzed weekly social media metrics across various channels using Simply Measured and Sprout Social.• Used Hootsuite and Sprout Social to monitor, respond and publish content to 23 Twitter feeds• Created monthly editorial calendars that aligned with upcoming events and initiatives• Created and managed paid advertising campaigns to increase brand awareness, drive website engagement and gain new followers• Constantly researched new technology and social media networks to reach audience Show less

Raleigh-Durham, North Carolina Area

• Managed the NC Retirement Systems Division's Knowledge Management system through Microsoft SharePoint 2010.• Interpreted guidelines, answered inquiries, and coordinated with managers, supervisors, IT representatives, and workflow experts regarding processes and services.• Created, organized, and disseminated information and knowledge for improved productivity, problem-solving, and decision making.• Responsible for writing, editing, and producing letters and forms for more than… Show more • Managed the NC Retirement Systems Division's Knowledge Management system through Microsoft SharePoint 2010.• Interpreted guidelines, answered inquiries, and coordinated with managers, supervisors, IT representatives, and workflow experts regarding processes and services.• Created, organized, and disseminated information and knowledge for improved productivity, problem-solving, and decision making.• Responsible for writing, editing, and producing letters and forms for more than 850,000 members of the North Carolina Retirement Systems.• Integrated all Adobe forms and Microsoft Word documents by using XML and SQL.• Created and managed the NC Retirement Systems’ social media presence. Show less

Raleigh-Durham, North Carolina Area

Office of State Treasurer• Instrumental in initiating and developing the Department's social media strategic plan.• Researched and developed policies and standard procedures for social media plan.• Worked with Department's Unclaimed Property Division to create a Communications Plan, which included Social Media outreach, for NC Cash booth at NC State Fair.• Actively managed 1 part-time Communications Intern

Raleigh-Durham, North Carolina Area

Office of State Treasurer• Participated on Social Media team by actively engaging in implementing Social Media initiative.• Edited and updated Department's Intranet and external website using content management system.• Managed database for all public records requests that come into the Department.• Researched and compiled press conference collateral for media kits.• Drafted, edited and distributed press releases and media alerts.• Reviewed resumes, helped administer… Show more Office of State Treasurer• Participated on Social Media team by actively engaging in implementing Social Media initiative.• Edited and updated Department's Intranet and external website using content management system.• Managed database for all public records requests that come into the Department.• Researched and compiled press conference collateral for media kits.• Drafted, edited and distributed press releases and media alerts.• Reviewed resumes, helped administer phone interviews and facilitated hiring of new interns.• Used communication skills to conduct frequent calls to media contacts to verify information for press conferences.• Demonstrated organizational and analytical skills by maintaining and updating database of over 1,200 media contacts from all over NC.• Designed and implemented outreach program for State Treasurer's Unclaimed Property Division. Show less

Raleigh-Durham, North Carolina Area

• Designed and drafted monthly employee newsletter to go out to 350+ employees and interviewed various Retirement Systems members for this purpose.• Created marketing campaign to attempt 15% increase in website usage among the 820,000+ NC retirement systems members.• Filmed, edited and uploaded Retirement Systems video for online work assessment survey in order to improve efficiency in application process for new employees.• Maintained and updated a database of 1,500+ e-mail… Show more • Designed and drafted monthly employee newsletter to go out to 350+ employees and interviewed various Retirement Systems members for this purpose.• Created marketing campaign to attempt 15% increase in website usage among the 820,000+ NC retirement systems members.• Filmed, edited and uploaded Retirement Systems video for online work assessment survey in order to improve efficiency in application process for new employees.• Maintained and updated a database of 1,500+ e-mail addresses Show less

Roanoke Rapids, Nc

• Created company website (www.wesignanything.com) via Register.com• Implemented a Social Media initiative by creating and maintaining a Facebook fan page for the company• Trained and directed two new employees• Designed custom graphics per customer request via CasMate Pro and CorelDraw software• Assisted with the logistics of shipping and receiving• Assisted customers through face to face, web and phone interactions

B.A, Communications; Public Relations

Minor: Business Administration Course Projects: Developed extensive Public Relations Campaign for City of Raleigh Solid Waste Services

Education record