Stephen Mailloux Email & Phone Number

Ct

Whether implementing the continuous improvement process or advising on management strategies, CONNSTEP helps businesses compete and grow profitably. The Company is supported by the Connecticut Department of Economic and Community Development (DECD) allowing clients’ access to services often otherwise only accessible to larger organizations. The Company operates as a fee-for-service 501(c)(3) non-profit and is one of 59 affiliate organizations connected to the national network of… Show more Whether implementing the continuous improvement process or advising on management strategies, CONNSTEP helps businesses compete and grow profitably. The Company is supported by the Connecticut Department of Economic and Community Development (DECD) allowing clients’ access to services often otherwise only accessible to larger organizations. The Company operates as a fee-for-service 501(c)(3) non-profit and is one of 59 affiliate organizations connected to the national network of Manufacturing Extension Partnership (MEP) organizations. As Connecticut’s NIST/MEP affiliate, we have access to industry-wide benchmarks and proven, results-based tools. MEP’s nationwide network of resources transforms manufacturers to compete globally, supports greater supply chain integration and provides access to advanced technology for improved productivity. CONNSTEP is the only Lean consulting organization in Connecticut with independently-verified results.Specialties:Business Development, Continuous Improvement, Six Sigma, Quality Management & Certification, Training within Industry, Plant Layout and Cell Design, Strategic Planning, Strategic Marketing, Lean Healthcare, Supply Chain Development, Kaizen, Value Stream Mapping Show less

Ct

The overall objective of the CT Regional Manager position was to insure that the customer and vendor needs for accurate and timely information were met and to develop long term business relationships while growing the overall portfolio revenue. Developed new customers as well as sold to existing customers in assigned territory. Commanded a complete working knowledge of all assigned and potential accounts specifically in… Show more The overall objective of the CT Regional Manager position was to insure that the customer and vendor needs for accurate and timely information were met and to develop long term business relationships while growing the overall portfolio revenue. Developed new customers as well as sold to existing customers in assigned territory. Commanded a complete working knowledge of all assigned and potential accounts specifically in reference to their product and service needs in order to increase revenue. Documented bid activity, sales performance, bid results, sales targets and competitive activity. Analyzed the market conditions of the assigned territory. Insured bid was inclusive of all mandatory requirements. Provided technical assistance to customers and used industry and product knowledge to support and build sales. Enhanced strategic initiatives at key customer accounts. Show less

Ct

Drove profitable account growth within assigned regional account package including manufacturing, transportation, pharmaceutical, communications, distribution, r and d laboratories and contractor industries. B to B and National account presentations of Company core value proposition and value advantage messaging to C level executives and end users to generate significant profitability on resale products. Strong process discipline, ability to align planning objectives with a pipeline development… Show more Drove profitable account growth within assigned regional account package including manufacturing, transportation, pharmaceutical, communications, distribution, r and d laboratories and contractor industries. B to B and National account presentations of Company core value proposition and value advantage messaging to C level executives and end users to generate significant profitability on resale products. Strong process discipline, ability to align planning objectives with a pipeline development process for category penetration. Strong, E-business acumen and associated financial lift impact.Focused vendor collaboration and cross functional support to position the company’s solution as a strategic advantage for complex customer needs. Concise articulation of business drivers with key influencers and decision makers. Keen interpretation of balance sheets, complex National pricing agreements, inventory vending agreements and total cost of ownership concepts. Business to business direct sales and technical advising of key MRO products and services. Show less

Ct

Hunted profitable new business within assigned territory, utilizing keen business strategies including cultivation of leads, networking and collaborative selling to enhance business relationships.Developed new business with tenacity and consistently upsold in a large account package valued at $11 Million. Relied on individual skillset and instincts to further penetrate contact network for additional incremental sales. Collaborated with Sales and Operations teams to maximize… Show more Hunted profitable new business within assigned territory, utilizing keen business strategies including cultivation of leads, networking and collaborative selling to enhance business relationships.Developed new business with tenacity and consistently upsold in a large account package valued at $11 Million. Relied on individual skillset and instincts to further penetrate contact network for additional incremental sales. Collaborated with Sales and Operations teams to maximize product portfolio representation across multiple selling channels in support of Corporate strategies and initiatives. Harnessed company tools, processes and technological resources to exceed growth projections. Reviewed analytical reporting to help formulate market strategy in supportof Corporate initiatives. Assumed additional responsibilities and team leadership roles formentoring of new employees and career track development. Show less

Eastern U.S.

Executed, direct and channel partner sales models for advanced packaging applications and solutions in the Pharmaceutical, Medical and Hospital markets. Targeted a broad market, meeting sophisticated business needs for customers that included Fortune 500's and emerging companies. Interfaced directly with top-level executives; negotiated high-dollar contracts, and coordinated implementations. Managed accounts and orchestrated post-sale professional services including technical… Show more Executed, direct and channel partner sales models for advanced packaging applications and solutions in the Pharmaceutical, Medical and Hospital markets. Targeted a broad market, meeting sophisticated business needs for customers that included Fortune 500's and emerging companies. Interfaced directly with top-level executives; negotiated high-dollar contracts, and coordinated implementations. Managed accounts and orchestrated post-sale professional services including technical support and training. Rapidly exceeded goals and refocused to resolve challenging sales, industry changes and personnel issues. Generated $6.5 million annually through sales of medication compliance packaging products and automated dispensing equipment. Show less

Ma And Ct

Responsible for client site post-sale installation, maintenance, troubleshooting and repair of Fortune 200 Company office products and systems including hardware, software and networked digital multifunctional output devices. Ensured a high level of customer satisfaction by advising customers on preventative maintenance procedures and recommended customized business solutions to end user companies.Used diagnostic tools, service aids, and product schematics to assess and resolve equipment… Show more Responsible for client site post-sale installation, maintenance, troubleshooting and repair of Fortune 200 Company office products and systems including hardware, software and networked digital multifunctional output devices. Ensured a high level of customer satisfaction by advising customers on preventative maintenance procedures and recommended customized business solutions to end user companies.Used diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures. Maintained current technical knowledge, certifications, and expertise on all product enhancements, technology changes, and new product introductions.Extensive manufacturers training with certifications awarded. Show less