Stephen Mankus Email & Phone Number

Greater Boston

Lead definition of Business Capability model for Independent Financial Advisor Firms (both RIA and IAR) as basis for new Financial Service Offering and business unit. Lead Solution Architect for integrating Orion Wealth Management ecosystem with CFN and aligned with Business Capabilities.Perform IT product/service portfolio analysis, identify cost/value.

Portsmouth New Hampshire

• Collaborated with Business Product Owners, portfolio architects, and IT Engineering/Data teams to define EnterpriseIT Strategies and multi-year implementation roadmaps to establish holistic Customer Experience and.
• Defined and managed cloud based Digital Analytics capture/reporting solution architecture forMarketing/Sales. Leveraged Adobe, Heap, custom 1st party tag/application, Informatica Power Center/ETL,SAS, Kafka, Tealium.
• Established Troux-linked Power BI reporting of application cost and quality (DORA) used for management ofService/Sales Solutions and facilitated implementation. Impact exceeded $500K in annual operationssavings.
• Research new technologies, design options, and lead trade study/decision analysis
• Lead Information Security Analysis (STRIDE) for solution architecture and application implementations
• Defined SMS/MMS Omni channel solution architecture (Twilio, Java, REST API, Apigee, MongoDB, hosted onAWS, Azure, and Google) and facilitated implementation. Business impact: $40 million annual operations.

Bethesda, MD

• Collaborated with Business Stakeholders to define Enterprise IT Strategies and multi-year implementation roadmaps for Reservations, Revenue Management, Data Strategy/Business Intelligence, and Corporate Systems. Lead.
• Established Architecture for Marriott’s new $300 Million ‘cloud based’ Enhanced Reservations System (ERS), to implement new sales model, decrease TCO, and enhance global scalability. Solution provides ‘attribute based’.
• Lead architecture development to refactor Revenue Management Systems to become Cloud Based (OSE, Hadoop, SPARK, micro-services, containers, etc.) aligned with new Revenue Management business processes. Facilitated.
• Working with business stakeholders, defined Data Strategy and roadmap for Enterprise Data Platform, Business Intelligence/Reporting, and established Corporate Data Model and Data Governance processes.
• Established Total Cost of Ownership (TCO) model to provide ‘lens’ to guide cloud-based architecture decisions.
• Develop/Implement Enterprise Architecture practice processes and artifacts, facilitate adoption by Dev Teams.

Las Colinas, Texas

Lead development and service delivery for Marriott International account team. Lead development, integration, and deployment of Marriott’s new Mobile Meeting Manager App (Red Coat Direct) and Associate Console (Project Everest). Lead design/implementation of secure (PII) Cloud Based solution with better that 99.95% reliability. Mobile applications to be.

Lead application development/support efforts for solutions supporting external customers and the Amtrak Marketing Group.(e.g. Amtrak.com (e-Commerce), 'Arrow' Reservation System, Food and Beverage Point of Sale, Revenue Management, Ticket/Agent Point of Sale, Station Signage systems, and Call Center/Telephony Systems). Applications deployed across Sun.

Led organization providing application development and support for Air Pricing (Airlines, Travel Agencies), Hotels, Car, Rail, and Cruise Line reservations and servicing. Team consisted of 250+ staff located in the US, Europe, and Asia. Applications deployed across 1400+ servers (HP/Linux) and multiple mainframes (IBM/TPF/MVS), supporting 10,000+.

Director - Systems Engineering - Department of Homeland Security (TSA) ITMS Contract - Lead Infrastructure Engineering organization responsible for the architecture, engineering and support of TSA's Data Networks (429 Airports), TSA/DHS Data Centers, and Infrastructure Applications (Exchange, Active Directory, TSA.gov, security (firewalls, etc.), desktops.

Developed and taught IT Strategy and related courses for the Carey Graduate Business School. Courses included: - Strategic Planning for Information Systems (Enterprise Architecture Planning – Spewak’s EAP), - Program and IT Project Management, - Information Systems Architecture, - e-Commerce Integration (B2B), - Web Site Design, - Web Site.

Led organization providing application development and support of Air Pricing and Fare / Rules Distribution solutions. Staff of 64 located in Virginia, Florida, and India.

Led definition, acquisition, installation, and operation of Iridium’s IT business (Wireless Billing) systems infrastructure. Successfully established and managed architecture and development teams that designed and implemented 22 major systems/subsystems on schedule/under budget. Successfully coordinated effort to design/implement Iridium’s Global Data.

Fort Detrick, Maryland

Lead Software Engineering team to successfully design, develop, and integrate a custom Health Care eCommerce (EDI/X12) ERP (Lawson) system managing inventory of all Medical Materiel (Pharmaceuticals, medical supplies, etc.) globally, for the Department of Defense. Solution replaced 10 existing legacy systems and fully integrated with suppliers (e.g..

Systems Analysis Technical Lead - Advanced Automation System (AAS) – Rockville, MarylandLed systems engineering/design team responsible for systems analysis, performance, and capacity planning for FAA’s air-traffic control systems.System Architect/Performance Technical Lead - AMADEUS CRS - Munich, GermanyDeveloped global network architecture/design. Led.

Ms, Engineering / Organization Management

Bs, Math/Computer Science