Stephen Matsuba

Stephen Matsuba Email and Phone Number

Technical Writer at Miraclon Corporation @ Miraclon Corporation
rochester, new york, united states
Stephen Matsuba's Location
New Westminster, British Columbia, Canada, Canada
Stephen Matsuba's Contact Details

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About Stephen Matsuba

I am a dedicated writer and manager with over fifteen years experience in content creation for businesses and organizations. At Eventbase Technology, I worked with product, sales, and delivery teams to inform Eventbase’s engineering and process roadma, and maintain awareness of the latest information security policies and best practices. I also streamlined planning, reporting and documentation to maximize Eventbase’s SR&ED funding, and provided deliverables and developed standards, processes, and techniques for SR&ED and other incentive programs. I also worked with stakeholders to meet documentation needs.At Scalar Decisions, I created and edited strategic proposal documents, and managed proposal content and processes. I collaborated with account executives, solutions architects, and vendors to develop proposal win themes, strategies, and non-subject matter expert business content with the proposal team. I also maintained a central pool of technical profiles for architects and SME’s for proposal and marketing material as required. At Bit Stew Systems, I led the development of the company's documentation working with product managers to create testing and training materials. I managed the documentation library and oversaw QA systems for documentation. Collaborated on certification standards, and worked with marketing on marketing collateral and standards.Prior to joining Active Network, I researched new technologies, market trends, and prepared proposals for a variety of funding sources. Initiated business strategies, developed marketing plans on a limited budgetd, and created a variety of marketing materials.I also developed company graphics including logos and software icons.My goal is to work for a company that looking for someone who can fill more than a single role.Specialties: Technical writing, researching and preparing grant and other proposals, developing business plans, XML, HTML, CSS, layout, Photoshop, DITA

Stephen Matsuba's Current Company Details
Miraclon Corporation

Miraclon Corporation

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Technical Writer at Miraclon Corporation
rochester, new york, united states
Website:
miraclon.com
Employees:
217
Stephen Matsuba Work Experience Details
  • Miraclon Corporation
    Technical Writer
    Miraclon Corporation May 2019 - Present
    Burnaby, Bc
    Responsible for writing, editing, illustrating, publishing, and maintaining service and operator guides for a wide range of new and existing products including flexographic printing plates, software for preparing and submitting plate layouts to the imager, system workstations, and hardware systems for plate imaging and plate processing. Support hardware systems with service manuals and procedures including safety, operation, replacement of field replaceable units, maintenance, and troubleshooting. Incorporate functional illustrations, photographs, and parts and schematics diagrams. Support software products with user guides, release notes, installation and upgrade guides, and troubleshooting articles. Support plate products with optimization procedures and guidelines, customer and engineering bulletins, and visual quick reference guides. Develop line art and other types of visual content to support complex technical information for service engineers and simplified illustrations for users. Manage distribution of content to the applicable audiences with web-based knowledge base articles and file downloads including documents, test files, and software installers. Publish brief news items such as release announcements and other critical updates. Work closely with the software development, service engineering, and platemaking technical applications teams across multiple sites. Review and develop documentation processes and procedures.
  • Self-Employed
    Senior Technical Writer
    Self-Employed Feb 2019 - Present
    Vancouver, Canada Area
  • Eventbase
    Manager, Documentation And Compliance
    Eventbase Jul 2018 - Feb 2019
    Vancouver, Canada Area
    Operate as the company’s subject matter expert on all things InfoSec and compliance allowing Eventbase to protect customers and their attendees. Review customer contracts to ensure legal and infosec compliance. Work with product, sales, and delivery teams to inform Eventbase’s engineering and process roadmap to ensure a high level of Infosec compliance with regulations and standards such as ISO. Maintain awareness of latest information security policies and best practices. Reviewing and answering Infosec questionnaires. Reviewing and preparing privacy compliance collateral including consent screens and documentation. Managing company’s ISO 27001 certification process. Streamline planning, reporting and documentation to maximize Eventbase’s SR&ED funding. Provide deliverables and develop standards, processes, and techniques for SR&ED and other incentive programs. Write proposals for SR&ED and similar programs. Manage internal stakeholder relationships for information gathering, documentation, and submission for government funding. Work with stakeholders to meet documentation needs. Champion 3rd party vendor management.
  • Scalar Decisions
    Proposal Manager
    Scalar Decisions Nov 2016 - Jul 2018
    Vancouver, British Columbia, Canada
    Responsible for creating, and editing strategic proposal documents. Assist in the strategic messaging process for proposals. Manage proposal content and processes for creating network infrastructure, security assessments and penetration tests, cloud solutions, and managed services. Review incoming contributions from SMEs. Work collaboratively with account executives, solutions architects, and vendors to develop proposal themes, strategies, and non-subject matter expert oriented business content with the proposal team. Maintain a central pool of technical profiles for architects and SME’s for the purpose of proposal or marketing material as required. Develop proposal templates for the Sales team.
  • Pinequill Consulting, Ltd.
    Technical Writer And Content Developer
    Pinequill Consulting, Ltd. Mar 2016 - Nov 2016
    Vancouver, Canada Area
    Responsible for planning and developing technical documentation and other content for clients. Create graphics and video. Provide advice and services on client information needs and delivery.
  • Bit Stew Systems
    Manager, Content And Documentation
    Bit Stew Systems Jul 2015 - Jan 2016
    Burnaby, Bc
    Responsible for leading the development of operations manuals, engineering bulletins, standard operating procedures, and integration and code development instructions. Collaborated with subject matter experts to create tutorials as well as testing and training materials, training aids and other documents. Interfaced with lead developers and architects to establish documentation guidelines for coding the Mix Director platform. Worked with relevant leadership to select documentation management platform. Researched and prepared proposals for key projects including an online instructional resource that includes a resource centre, LMS, and CMS. Prepared tutorials for Assists in determining permission levels and strategies for access to documentation. Managed the centralized engineering documentation library. Planned and developed API documentation.. Created and oversaw quality assurance systems for the company's documentation. Designed and implemented processes and procedures for the company’s SR&ED submissions. Set and implemented documentation policies. Collaborated with stakeholders on certification standards. Worked with marketing on marketing and sales collateral and standards.
  • Bit Stew Systems
    Senior Technical Writer
    Bit Stew Systems Feb 2014 - Jul 2015
    Burnaby, Bc
    Responsible for leading the development of operations manuals, engineering bulletins, standard operating procedures, and integration and code development instructions. Collaborated with product managers to create tutorials as well as testing and training materials, training aids and other documents. Interfaced with lead developers and architects to establish documentation guidelines for coding the Grid Director platform. Worked with relevant leadership to select documentation management platform. Assisted in devising permission levels and strategies for access to documentation. Managed the centralized engineering documentation library. key products. Created and oversaw quality assurance systems for the company's documentation. Collaborated with stakeholders on certification standards. Worked with marketing on marketing and sales collateral and standards. Planned, implemented, and managed various documentation-related projects including the company's Intranet, documentation archive, and RFP authoring system.
  • Active Network
    Enterprise Writer
    Active Network Jun 2013 - Feb 2014
    Burnaby, Bc
    Responsible for evaluating, troubleshooting, and improving existing end-user and API documentation. Worked with various teams within the company to fulfill and maintain the company’s documentation, and to identify and strategize future documentation requirements. Managed and coordinated personnel for different projects. Researched and prepared case studies for the marketing team. Trained and mentored technical writers on video editing and production processes. Managed scripting, storyboarding, and video production for online tutorials.
  • The Active Network
    Lead Technical Writer
    The Active Network Aug 2010 - May 2013
    Burnaby, British Columbia
    Responsible for the planning, creation and implementation of online user help files, API and developers documentation, and documentation and process standards. Developed lines of communications and protocols between technical documentation team members and other project teams (Product management, Project Management, Business Analysis, UX Design, Development, and Quality Assurance). Worked with various teams to develop and maintain the company’s documentation. Planned and implemented the reorganization of the online help for key products. Responsible for scripting and producing online videos and interactive tutorials. Mentored new technical writers and was responsible for assigning and monitoring work tasks for the Foundations technical writing team. Organized monthly workshops on documentation-related topics for team members.
  • The Active Network
    Technical Writer
    The Active Network Apr 2008 - Aug 2010
    Responsible for planning, creating and implementing online user help files, API documentation, and establishing documentation processes and standards. Helped develop and implement a DITA XML-based system for the company’s technical documents. Planned the restructuring of user help. Was also responsible for designing and implementing a customer knowledge base for ActiveWorks products. Researched and created proposals, presentations and white papers for senior management, third party developers and potential investors. Worked with a variety of stakeholders to design and implement new documentation. Mentored new technical writers.
  • Hop Studios
    Contract Proposal Writer
    Hop Studios 2011 - Oct 2012
    Vancouver, Bc
    Researched and prepared responses to RFPs. Designed and rendered graphics, charts, and tables. Created budgets and timelines for bid proposals.
  • Yumetech, Inc
    Systems Analyst, Business And Content Developer.
    Yumetech, Inc Feb 2002 - Sep 2007
    Responsible for preparing responses to RFPs, SOQs, and SOWs for government, military, and other projects. Managed both internal and external contributors. Created detailed work plans and project budgets. Ensured that all proposals conformed to submission requirements, and that all contributions were submitted on schedule. Prepared graphic material such as charts, diagrams, Gantt charts, and screen captures/mock ups. Prepared SOWs as well as progress and end-of-contract reports according to client requirements. Maintained contact with clients throughout the project lifecycle to ensure that SOW requirements were met. Managed and submitted proposals for research funding sources such as the Small Business Innovative Research (SBIR) Program. Developed marketing plans and implemented marketing strategies on a limited budget. Prepared all marketing and presentation material, and created all company graphics including company and product logos as well as software icons. Made presentations to potential clients, conferences, and trade shows.
  • Bookalive.Com
    Systems Analyst And Business Development Researcher
    Bookalive.Com Apr 2000 - Dec 2001
    Planned and implemented software design and content creation for displaying fully interactive 3-D e-commerce spaces. The company’s initial focus was on the book industry, but also developed plans to enter other vertical markets. Researched and prepared business and marketing plans. Prepared detailed competitors reports, researched and developed process documents, and prepared client and investor presentations.
  • Vrstudios.Com
    Vrml Computer Technology Consultant
    Vrstudios.Com Jan 1999 - Mar 2000
    Toronto, Canada Area
    Consulted with companies real-time 3D graphics (virtual reality) application development. Provided documentation and advice on Virtual Reality Modeling Language for various projects including e-commerce applications.
  • York University
    Teaching Assistant
    York University Sep 1989 - Apr 1994
    North York, On
    Responsible for preparing class material, essay topics, and exam questions for the tutorial group of the third year Shakespeare course. Assessed and graded student essays and exams. Lectured and lead discussions in classroom setting. Prepared and presented material for the main lecture. Provided one-on-one consultation with students.
  • The University Of British Columbia
    Sessional Lecturer
    The University Of British Columbia Sep 1986 - Jun 1988
    Vancouver, Canada Area
    Responsible for preparing class material, essay topics, and exam questions for the mandatory first-year English course for the University of British Columbia, and the third-level technical writing course. Assessed and graded student essays and exams. Lectured and lead discussions in tutorial groups. Provided one-on-one consultation with students.
  • The University Of British Columbia
    Teaching Assistant
    The University Of British Columbia Sep 1984 - Apr 1986
    Vancouver, Canada Area
    Responsible for preparing class material, essay topics, and exam questions for the mandatory first-year English course for the University of British Columbia. Assessed and graded student essays and exams. Lectured and lead discussions in classroom setting. Provided one-on-one consultation with students.

Stephen Matsuba Skills

Technical Writing Technical Documentation Online Help Software Documentation Agile Methodologies Xml Robohelp Technical Communication Content Management Information Architecture User Experience Editing Content Strategy Content Development Manuals Scrum Single Sourcing Css Visio Research Copywriting Html Xmetal Saas Dita Documentation Jira Proposal Writing Blogging Web Development Word Sharepoint Web Content Management Seo Adobe Acrobat Requirements Gathering Photoshop Proofreading Business Planning Guides Wordpress Technical Editing Layout Agile Web 2.0 Instructional Design E Learning Online Help Development Axure Content Writing

Stephen Matsuba Education Details

Frequently Asked Questions about Stephen Matsuba

What company does Stephen Matsuba work for?

Stephen Matsuba works for Miraclon Corporation

What is Stephen Matsuba's role at the current company?

Stephen Matsuba's current role is Technical Writer at Miraclon Corporation.

What is Stephen Matsuba's email address?

Stephen Matsuba's email address is sn****@****ail.com

What is Stephen Matsuba's direct phone number?

Stephen Matsuba's direct phone number is (604) 320*****

What schools did Stephen Matsuba attend?

Stephen Matsuba attended York University, The University Of British Columbia, The University Of British Columbia.

What are some of Stephen Matsuba's interests?

Stephen Matsuba has interest in Japanese Swords, Digital Photography And Video, Kendo, Gourmet Cooking, Iaido, Travel, Writing Fiction.

What skills is Stephen Matsuba known for?

Stephen Matsuba has skills like Technical Writing, Technical Documentation, Online Help, Software Documentation, Agile Methodologies, Xml, Robohelp, Technical Communication, Content Management, Information Architecture, User Experience, Editing.

Who are Stephen Matsuba's colleagues?

Stephen Matsuba's colleagues are Buck Mccraw, Nick Fisher, Scott Theirl, Whitney Carder-Norris, Stephanie Esparza Tejeda, Martin Avila, Wynter Littlejohn.

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