Stephen Compton Email & Phone Number

Phoenix Metropolitan Area, Arizona, United States

Nashville Metropolitan Area

Nashville Metropolitan Area

Greater Nashville Area, TN

• Responsible for full operations and logistics in Nashville for Uber's New Mobility program
• Launched a full fleet of new mobility electric-assisted transportation vehicles within Nashville
• In charge of all logistics within a warehouse over 9,000 square feet including over 600 dockless vehicles
• Manage all people development for over 30 full-time employees including shift leaders, mechanics, and a field operations team; hiring, promotion, and developmental feedback
• Create and implement operational strategies resulting in increased fleet utilization, reduced operational expenses, and greater realized revenue
• Monitor work in progress (WIP), inventory control, and P&L

• Drove the day-to-day operations of ​multiple ​program​s​ and data collection process​es​ for 1,000+ Participants
• Served as ​Project Lead on the program registration process
• Tracked​ progress against program timelines from development ​to ​conclusion
• Monitored, resolved, and documented Quality Control issues
• Communicated across all levels of the organization
• Served as SME for program logistics, systems, and processes

Tempe, AZ

• Responsible for the day to day operations of multiple teams of self-driving vehicle operators
• Prepared vehicle assignments and conduct mission meetings
• Collaborated with a variety of teams daily
• Completed driving reports, procedures, and tests in order to collect data for the engineering team
• Provided essential feedback on system performance
• Performed mapping and offline analysis of vehicle-system performance

Phoenix, Arizona Area

• Worked with multiple stakeholders throughout the business to improve processes.
• Worked with vendors to implement time and money saving solutions to support specialty teams.
• Prepared and reviewed request for proposals (RFP) that were sent to third party vendors.
• Worked with legal to negotiate contracts with third party vendors.
• Review and approve invoices for accuracy for services rendered by vendors.
• Served as the local point of contact for the build-out of new site.

Phoenix, Arizona Area

• Launched quality assurance program and managed a team of specialists.
• Created scorecard to compile and display team performance metrics.
• Interviewed and hired over 75 specialists to meet hiring goals.
• Assisted trainers in developing and executing a new hire training plan.
• Helped grow Uber’s driver supply by generating and approving vehicle lease packets.

Phoenix, Arizona Area

• Complete several reports in an efficient and timely manner to ensure client requests are processed accordingly. Aid in trouble shooting any issue that may arise.
• Analyze reports to look for ways to improve processes.
• Utilize advanced functions of Microsoft Excel to compile spreadsheets to efficiently process reports.
• Work daily with a variety of databases (i.e. SPARKS, Legacy, SWISS, On Demand, etc.).
• Assist with various projects given to the department via external advisors, clients, etc.

Phoenix, Arizona Area

• Assisted the training department in training new hires and updating and developing training material.
• Used troubleshooting techniques to assist medical professionals in using CDC’s website for vaccineordering.
• Answered customer questions about specific applications and informed customers of procedures to obtain passport while adhering to the National Privacy Act.

Oakbrook Terrace, IL

• Verified Free Application for Student Aid (FAFSA) information for student loans and grants.
• Processed a variety of time-sensitive reports to ensure the completion of daily assignments.

Phoenix, Arizona Area

• Provided knowledgeable service for customers regarding rentals, accounts and inventory.
• Call on schools to acquire new rental and repair business.
• Responsible for managing print music inventory by placing and processing orders.

Executive Education, Certificate, Leadership & Strategy

Bs, Global Business - Financial Management

Aa, Accounting