Stephen Compton Email & Phone Number

Phoenix Metropolitan Area, Arizona, United States

Nashville Metropolitan Area

Nashville Metropolitan Area

Greater Nashville Area, Tn

• Responsible for full operations and logistics in Nashville for Uber's New Mobility program• Launched a full fleet of new mobility electric-assisted transportation vehicles within Nashville• In charge of all logistics within a warehouse over 9,000 square feet including over 600 dockless vehicles• Manage all people development for over 30 full-time employees including shift leaders, mechanics, and a field operations team; hiring, promotion, and developmental feedback• Create and implement operational strategies resulting in increased fleet utilization, reduced operational expenses, and greater realized revenue• Monitor work in progress (WIP), inventory control, and P&L

• Drove the day-to-day operations of ​multiple ​program​s​ and data collection process​es​ for 1,000+ Participants• Served as ​Project Lead on the program registration process• Tracked​ progress against program timelines from development ​to ​conclusion• Monitored, resolved, and documented Quality Control issues• Communicated across all levels of the organization• Served as SME for program logistics, systems, and processes

Tempe, Az

• Responsible for the day to day operations of multiple teams of self-driving vehicle operators• Prepared vehicle assignments and conduct mission meetings• Collaborated with a variety of teams daily • Completed driving reports, procedures, and tests in order to collect data for the engineering team• Provided essential feedback on system performance• Performed mapping and offline analysis of vehicle-system performance

Phoenix, Arizona Area

• Worked with multiple stakeholders throughout the business to improve processes.• Worked with vendors to implement time and money saving solutions to support specialty teams. • Prepared and reviewed request for proposals (RFP) that were sent to third party vendors.• Worked with legal to negotiate contracts with third party vendors.• Review and approve invoices for accuracy for services rendered by vendors. • Served as the local point of contact for the build-out of new site.

Phoenix, Arizona Area

• Launched quality assurance program and managed a team of specialists.• Created scorecard to compile and display team performance metrics.• Interviewed and hired over 75 specialists to meet hiring goals.• Assisted trainers in developing and executing a new hire training plan.• Helped grow Uber’s driver supply by generating and approving vehicle lease packets.

Phoenix, Arizona Area

• Complete several reports in an efficient and timely manner to ensure client requests are processed accordingly. Aid in trouble shooting any issue that may arise.• Analyze reports to look for ways to improve processes.• Utilize advanced functions of Microsoft Excel to compile spreadsheets to efficiently process reports.• Work daily with a variety of databases (i.e. SPARKS, Legacy, SWISS, On Demand, etc.).• Assist with various projects given to the department via external advisors, clients, etc.

Phoenix, Arizona Area

• Assisted the training department in training new hires and updating and developing training material.• Used troubleshooting techniques to assist medical professionals in using CDC’s website for vaccineordering.• Answered customer questions about specific applications and informed customers of procedures to obtain passport while adhering to the National Privacy Act.

Oakbrook Terrace, Il

• Verified Free Application for Student Aid (FAFSA) information for student loans and grants.• Processed a variety of time-sensitive reports to ensure the completion of daily assignments.

Phoenix, Arizona Area

• Provided knowledgeable service for customers regarding rentals, accounts and inventory.• Call on schools to acquire new rental and repair business.• Responsible for managing print music inventory by placing and processing orders.

Executive Education, Certificate, Leadership & Strategy

Bs, Global Business - Financial Management

Aa, Accounting