Stephen Delaney Email and Phone Number
• 9+ years of hands on expertise in Full Stack Product Management - Platform and API focused• 5+ years of Technical Solutions delivery and Cross Functional Team Management.• Defined, co-designed and implemented complex Enterprise Platform services for large clients [Google, Microsoft, and Amazon].• In-depth knowledge of the financial and e-commerce sectors with leading organizations.• 20+ years of experience in the technical field: Developer; Tech Lead; Team ManagerProduct Management background in bringing new services to life using LEAN methodology. Working with teams in global locations, and multi-skilled product development teams and budgets.My skill set informed from this reading list: https://docs.google.com/document/d/1Lz5neNQhxanOi85DZDKJlmFkw3umuU9Gq9tjXEeXWoA/edit?usp=sharingMajor Skills Outline• Market Requirements Documents/Product Requirements Documents; User Story Mapping• Product Development [Agile (Scrum/Kanban)/Waterfall]; Prioritization (Kano, Story Mapping, QFD, Business Goal)• Lean Iterative/Incremental Development, MVP & Alpha/BETA/GA implementation;• DevOps (Enterprise Agile/Continuous Integration/Continuous Delivery);• Solution Architecture: Business Process Modelling; Solution Designs; UML;• Enterprise IT practical experience: Various Stacks (.Net, LAMP, MEAN); RESTful/RESTlike APIs; Micro Services/Directives architecture; Languages - Python, Java, Javascript, C#;• Data as an Asset: Big Data experience; NoSQL/SQL hybrids; JSON• Product Strategies;• Business Modeling & Various Canvas implementations.
Techsoup
View- Website:
- techsoupglobal.org
- Employees:
- 342
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Director Of Product OperationsTechsoup Jan 2023 - Present
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Director Of Product ManagementBonfire Feb 2022 - Nov 2022Raleigh, North Carolina, United StatesDirector of Product - involved in Strategy/Outcomes for the Product Team at Bonfire but also Managing a Product - you know walk the walk! -
Product Manager - PlatformTechsoup Sep 2015 - Jan 2022Raleigh-Durham, North Carolina Area• Product Manager driving the technical transformation from legacy technology.• Assess internal and external actors’ needs, technology trends, and major competitors in order to synthesize product and technical requirements; utilize market/client/industry research and analysis to develop and maintain a long-range product and technology road map.• End to End Management of the Solution consumed by third party sites to include the TechSoup validation process as part of client online user journey that resulted in improved user experience and TechSoup back office processing. Resulted in 60% increase in registrations for clients and 50% increase in back office processing efficiencies.• Assess tools and 3rd party integration to support operational products such as instrumentation tools, A/B frameworks and feedback loops.• Develop Market and Product Requirements Documents that define product initiatives and enhancements.• Act as key product and technology evangelist, and authority for platform and APIs, demonstrating their benefit to both internal and external product strategies.• Communicate business requirements to technical team members and technical constraints to business stakeholders.• Coordinate and manage the efforts of cross-departmental personnel during Product Life Cycle.• Perform a leadership role in setting up a strong Product Management function.
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Associate Product Manager + Product Manager - Validation ServicesTechsoup Global Jan 2011 - Aug 2015Raleigh, Nc; San Francisco, Ca; London, Uk• Defined, co-designed and implemented a new service, from concept to operation, with an expanding customer base that resulted in 20% Year over new customer acquisition and a multi-million line of business that is almost equal to existing lines of business after a 3 year period of operation.• Developed Data Strategy with traditional and Big Data concepts to augment existing services and plan new products/services build on a data platform.
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Senior Business And Process AnalystTechsoup Global Jul 2010 - Jan 2011Williamsburg, Va; San Francisco, Ca; London, Uk• Review, improve and analyze requirements/needs for a multi-partner, multi-lingual site designed to gather, search and provide information on non-profits around the globe.• Improved the registration process to result in 50% more registration completions by simplifying the business process needs which resulted in fewer questions needed for registration.• Developed requirements per the agile methodology: Epics, Stories, Tasks, Acceptance Criteria, Testing and Production Support.
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Associate Product ManagerGuidestar International Jan 2009 - Jun 2010Williamsburg, Va; London, Uk• Prioritized and design the primary product evolution from defined market/customer needs, to pipeline development, requirement definition to implementation management.• Helped to define the Data Strategy and Value Proposition that resulted in company acquisition.• Managed customer relationships with clients in different countries and time zones. Communicated effectively in the work coordination from inception to completion.
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It ManagerGuidestar International Jan 2006 - Dec 2008Williamsburg, Va; London, Uk• Managed a team of developers and business analysts (8) comprising local and near shore resources spanning multiple locations, time zones and languages. Hands on (involved in the full SDLC process, from requirements to testing) in addition to day to day team management and budgeting.• Hands on involvement in architecture review and coding of a multi lingual site.• Management in a variety of methodologies, vendor relationships, contract negotiations, delivery of the service (product management, project management and IT team management) and operation of the service (IT Operations, Measurement, and Reporting).• Hands on Data platform development consisting of Master Data Management Strategies and Visualizations.
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Technical LeadWachovia Securities Financial Network Jan 2002 - Dec 2005Richmond, Va• Lead/Senior Developer on several projects for the Operations departments.• Responsibilities included design, development, testing and deployment of applications.• Interfaced with architecture, management and business teams as well as managing 3-5 developers.• Worked on Brokerage including Securities, Compliance, Main Frame, Data Warehouse, and Operational Data Stores. -
Senior DeveloperFirst Union Sep 2000 - Jun 2002Richmond, Va• Supporting legacy applications (enhancements, bug fixes, new releases, support),• Project and Technical management of new and legacy compliance systems and data report requests from external/internal sources (NYSE, SEC etc.)• Requirements/technical analysis of new Compliance application (Supervision) that monitors Broker transactions, and creates a post business day snap shot of any activities deemed out of compliance for the Branch Manager/Compliance Officer to review.• Part of team developing a Web application for the Wachovia compliance group that allows the Compliance group to monitor complaints and broker activities and report to multiple exchanges on those activities. 3-Tier system using Oracle 8i as the data layer, COM/MTS for the Data Access and Business Layers and ASP/DHTML for the presentation layer. Communication between layers used XML. -
DeveloperFidelity Investments 1996 - 2000Boston, Ma• Worked on a variety of aspects of Fidelity Investments website, www.fidelity.com.• Participated in the design and specification of the systems being implemented and the integration with other Fidelity Systems (mainframes, databases etc.) via a B2B model using XML/XSL.• Working knowledge of all components of Brokerage and Securities Enterprise systems• Involved in online Trading and Account management.• Lead projects using Perl CGI/ASP technology; responsible for giving technical support to team of 3 involved in the development of these projects. -
DeveloperIcl Fujitsu Apr 1995 - Dec 1996Dublin, Ie• Team Leader of a team that developed a Web based application for delivery over the Internet of Academic Journals.o Responsible for OO Modeling and abstraction from the core infrastructure on SOLARIS and configuring and optimizing the System (Web Server Setup, TCP/IP communication).o Designed and wrote C++ for the customization of the system.o Developed PGP encryption and decryption of URLs passed between servers.• Experience in Object Request Broker [ORB] coding applications in C++. -
ConsultantIbm Feb 1995 - Mar 1995County Dublin, Ireland• Member of a team of 6 involved in developing a banking system.• Wrote a Visual Basic front end for start of day and end of day transactions.• Wrote a Dynamic Link Library in Turbo Pascal to interface between the OS2 Server and the Visual Basic Front end.• Assisted in the testing and bug fixing of the code. -
Software EngineerTecnopolis Csata Novus Ortus Oct 1991 - Dec 1994Bari, It• Developed components of a system for Collaborative Distributed Authoring of multimedia training materials.• Set up and maintained the Object Oriented Database Management System (ObjectStore).• Involved in setting up the multi-server/multi-client WAN/ISDN and Satellite communication.
Stephen Delaney Education Details
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Executive Mba -
Electronics, Computing -
Coolmine Community SchoolLeaving Certificate
Frequently Asked Questions about Stephen Delaney
What company does Stephen Delaney work for?
Stephen Delaney works for Techsoup
What is Stephen Delaney's role at the current company?
Stephen Delaney's current role is Director of Product Operations.
What schools did Stephen Delaney attend?
Stephen Delaney attended Quantic School Of Business And Technology, Dublin City University, Coolmine Community School.
Who are Stephen Delaney's colleagues?
Stephen Delaney's colleagues are Kelly Garrett, Andrea Szegedi, Paulina Brudka, Dorota Kuszyńska, Agata Stypa, Steven Davidson, Barbara Tołłoczko-Suchańska.
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