Stephen Neil Email & Phone Number

As an accomplished infrastructure engineer and seasoned leader, I bring a wealth of experience in designing, implementing, and managing robust IT infrastructure solutions and support services. My passion lies in creating secure, high-performance environments and developing effective engineering teams that drive organisational success. 1. Technical Leadership:- I have a proven record of developing high-achieving engineering teams, providing technical leadership to cross-functional teams, mentoring junior engineers and leading complex projects.- My ability to guide teams through intricate technical challenges ensures successful project outcomes.2. Strategic Alignment:- I am proficient in developing strategic and tactical engineering roadmaps. These roadmaps future-proof technology investments and maximise value for the organisation; through them I drive efficiency and innovation.- I understand the importance of aligning technology decisions with business objectives, 3. Vendor Management:- I effectively manage relationships with vendors and service providers, ensuring timely delivery of services and adherence to specifications.- My negotiation skills and vendor collaboration contribute to seamless operations.4. Security-Driven Design:- Security is at the core of my approach. I engineer solutions with embedded security controls, safeguarding against threats.- I have 10 years’ experience in DV cleared UK Government roles working in high-threat, high-classification environments requiring compliance with stringent security standards.5. Performance Optimization:- I monitor system performance rigorously to ensure strong and stable services.- By introducing SLAs, KPIs and regular reporting, I drive continuous service improvement.6. Agile Collaboration:- I thrive in cross-functional, agile delivery teams. My familiarity with tools like Jira and Confluence enhances collaboration.- Agile methodologies drive my approach to problem-solving and continuous improvement.I hold BCS certificates in ITIL Service Management, Prince2 Practitioner, Supplier Management, vendor certificates (Microsoft, COMPTIA, Cisco) and have received vendor product training in a variety of technologies (HP & Netapp storage, Brocade & Cisco SAN fabrics, Cisco UCS, Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMWare and RedHat linux products). I have a B.Sc. from the University of Glasgow in Topograhic Science.

Listed skills include Business Analysis, Strategic Planning, Business Case Development, Project Delivery, and 46 others.