Stephen Overholser

Stephen Overholser Email and Phone Number

All things CX for Clear Function @ Clear Function
memphis, tennessee, united states
Stephen Overholser's Location
Germantown, Tennessee, United States, United States
Stephen Overholser's Contact Details
About Stephen Overholser

I am someone committed to a strong work ethic, lasting relationships, honesty and ever mastering your craft, understanding they are the keys to long term personal and business success. I am someone who understands the importance of listening, value added productivity and solutions to meet the needs of projects, stakeholders and clients. As I seek to grow my professional career, these are some of the traits I strive towards.Specialties: • Committed to professional character and integrity.• Proven success navigating communication with software and UX/UI development teams.• Successfully communicate client needs with development staff.• Proven success building profitable and lasting relationships.• Fully bilingual (Spanish – English).• Strong leadership skills.• Exceptional problem solving skills.• Able to identify opportunities in target markets.• Accomplished at building relationships cross-culturally.• MS Office, PowerPoint, Excel, ScrumWorksPro, FogBugz, Salesforce, Active Metrics

Stephen Overholser's Current Company Details
Clear Function

Clear Function

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All things CX for Clear Function
memphis, tennessee, united states
Website:
clearfunction.com
Employees:
10
Stephen Overholser Work Experience Details
  • Clear Function
    Dir. Of Cx
    Clear Function Jan 2022 - Present
    Germantown, Tennessee, United States
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  • Clear Function
    Project Management
    Clear Function Nov 2015 - Present
    Germantown, Tn
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  • Ecproequestrian
    Product Manager
    Ecproequestrian Jul 2023 - Present
    Germantown, Tennessee, United States
    EC Pro is an award-winning client, staff, and barn management software—now expanding globally to the U.S.EC Pro was founded in 2017 in the UK with a mission to provide riding school and equestrian center owners with complete control over their business operations while giving customers the digital experience and modern convenience they expect. Learn more about our expansion at www.ecpro.us.
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  • Autozone Inc.
    Sr. Ecommerce Program Specialist
    Autozone Inc. Jan 2015 - Oct 2015
    Memphis, Tennessee
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  • Active Network
    Product Manager Ii
    Active Network Feb 2014 - Dec 2014
    Greater Memphis Area
    A SAAS Company Providing Event Scheduling, Resource Management, Online Payment Processing Solutions.● Directed product priorities based on stakeholder input, business requirement and revenue goals.● Translated high level objectives provided by management and external stakeholders into testable, measurable, and functional specifications.● Set Priority of feature development and iterative enhancements.● Managed project timelines and scope to ensure delivery of on time, high value, system functionality.● Worked as Product Owner in an Agile development methodology (Scrum) with daily interactions with designers, developers, and stakeholders.
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  • The Active Network
    Product Manager, Associate
    The Active Network Jan 2012 - Jan 2014
    Greater Memphis Area
    A SAAS Company Providing Event Scheduling, Resource Management, Online Payment Processing Solutions.● Determined, prioritized and executed product development based on corporate goals, roadmap priorities, and internal/external stakeholders. ● Built and maintained Product Roadmap.● Maintained the Product Backlog with relevant, prioritized projects work items and product defects.● Built and maintained relationships with internal stakeholders.● Continually pursued understanding the pains and priorities of both internal and external customers.● Worked as a product team member in an Agile development methodology (Scrum) with daily interactions with designers, developers, and stakeholders.
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  • The Active Network
    Client Applications Specialist
    The Active Network Oct 2011 - Jan 2012
    A SAAS Company Providing Event Scheduling, Resource Management, Online Payment Processing Solutions.● Maintain exceptional level of Client facing product support for our product’s solution suite: Giving, Kiosk, Scheduling, Green.● Administered new client implementations for Giving, Kiosk, Scheduling, and Green products.● Acted as product expert giving best practices education.● Acted as stakeholder in development planning sessions.● Represented and drove Client Services priorities in development.● Troubleshot and coordinated with development team on system bugs to identify root causes and test solutions.● Maintained emphasis on actively educating clients to ensure high level client satisfaction and effectiveness within the ServiceU system.● Assisted in conducting new hire training for client applications specialist role.
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  • Serviceu Corporation
    Client Services
    Serviceu Corporation Mar 2011 - Nov 2011
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  • Fdc, Inc.
    Sales Account Management
    Fdc, Inc. Nov 2008 - Mar 2010
    • Held the Metro Orlando Sales Representative/ Account Management Territory• Remote Account Management Experience• Prospecting and targeting of new clients• Created service solutions for client’s pains• Managed schedule to set appropriate appointments with clients• Added accounts to sales numbers while increasing moneys spent by existing clients
  • Prbc, Inc.
    Sales/ Marketing
    Prbc, Inc. Aug 2006 - Nov 2008
    • Experienced selling value-added products and services.• Responsible for presentations involving meeting with prospects, developing a good understanding of their needs, and creating a relevant multimedia presentation which clearly highlights how our product met their needs and budgetary parameters (2-4 presentations each month).• Proactively educated myself on our competitor’s products through market research and personal interviews and provide feedback to management to improve sales efforts.
  • Palabra De Vida
    Staff
    Palabra De Vida 2001 - 2003
    • Gained Spanish fluency over 2 years.• Communicated cross-culturally to groups in both urban and rural areas in third world countries.• Promoted and managed weekly sports competitions among indigent youth.• Motivated youth to positive life changes through one-on-one counseling and personal relationships.

Stephen Overholser Skills

Product Management Saas Software Development Roadmap Creation Service Delivery Certified Scrum Product Owner Agile Methodologies Microsoft Office Leadership Sales Market Research Account Management Sales Management Management Microsoft Excel

Stephen Overholser Education Details

Frequently Asked Questions about Stephen Overholser

What company does Stephen Overholser work for?

Stephen Overholser works for Clear Function

What is Stephen Overholser's role at the current company?

Stephen Overholser's current role is All things CX for Clear Function.

What is Stephen Overholser's email address?

Stephen Overholser's email address is st****@****ail.com

What is Stephen Overholser's direct phone number?

Stephen Overholser's direct phone number is +190149*****

What schools did Stephen Overholser attend?

Stephen Overholser attended Florida State University.

What are some of Stephen Overholser's interests?

Stephen Overholser has interest in Business Trends, Cycling, Golf, Saltwater Fishing, Latin Culture.

What skills is Stephen Overholser known for?

Stephen Overholser has skills like Product Management, Saas, Software Development, Roadmap Creation, Service Delivery, Certified Scrum Product Owner, Agile Methodologies, Microsoft Office, Leadership, Sales, Market Research, Account Management.

Who are Stephen Overholser's colleagues?

Stephen Overholser's colleagues are Brian Lankford, Jack Cannon, John Albert Thomas, Tori Veitenheimer, Meri Wright, Gerrin Paradis, Ryan Huard.

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