Stephen Owens Email & Phone Number

Australia

Oversaw four key strategic accounts Australia wide whilst reporting directly to the Head of Global Brokers. • Managed distribution with a primary focus on building strong business relationships.• Engaged with target markets and identified opportunities for business growth.• Oversaw engagement and growth in all portfolios and segments of the business.• Managed projects which included overall coordination, engaging third party service providers, and developing marketing material.• Updated contractual arrangements (including TPA arrangement reviews, updates to pricing and commission splits, policy wording, end-to-end audits, and the delivery of updated training programs).• Maintained relationships with local, regional, and global stakeholders.

Australia

Responsible for business development, portfolio management and project management.Achievements:→ Developed and implemented a new consumer distribution model to accommodate new regulations including Deferred Sales Model (DSM), anti-hawking restrictions, Design & Distribution Obligations (DDO), Unfair Contract Terms (UCT).→ Successfully relaunched Vodafone New Zealand Mobile Handset

Australia

Oversaw 5 key accounts across Australia and New Zealand whilst reporting directly to the Head of Residential and SPL.• Overall product ownership including P&L management and performance.• Led and developed a team of 2 staff.• Oversaw business portfolio across Australia and New Zealand through existing MGA arrangements and new product launches.• Overall portfolio management.Achievements:→ Launched “Platinum Home” (now Chubb Home)→ Successful tender for a Landlords

North Sydney, New South Wales, Australia

Personal Lines - Residential & Specialty

Chatswood

Reporting to the Head of Sales and Marketing, this position oversaw PetSure's major brand partners including Bupa Australia, Medibank, HCF, RSPCA, Woolworths, Insuranceline and Greencross Pty Ltd.• Managed monthly and quarterly key partner performance reviews.• Carried out contract negotiations for several key brand partners.• Developed new business through identification of market opportunities.• Oversaw projects including the update of online applications, e-fulfilment, e-claims, re-branding, retention programs, pricing models and the customer service portal.• Facilitated product development and education.• Managed brand performance through analysis of sales, profitability, cancellations, retentions, and claims.Achievements:→ Launched Bupa & Petbarn Pet Insurance which involved contract negotiations, product development, price calibration, internal/external stakeholder management, and delivery.

Chatswood

As relationship manager, this position managed all PetSure brand partner accounts. The portfolio of accounts included;Woolworths Pet Insurance, Medibank, Real Pet Insurance, HCF, RSPCA, Insuranceline, BowWowMeow, Pet Insurance Australia, 1300insurance, Prime, Guardian Insurance

Sydney, Australia

At Patsystems, a software vendor for Futures and Options, the primary responsibilities as Relationship Manager were to serve as a single point of contact to build and strengthen business relationships for existing clientele and management of technical service delivery throughout the whole customer lifecycle - from initial business requirement, installation and monitoring to ongoing upgrades, expansion and incident management. Further responsibilities were to provide technical support to Sales and Account Management during pre-sales negotiations and the sales cycle. Managed accounts included;Macquarie Bank, Newedge and MF Global.

Gathered business requirements to develop and launch products for key partners.Clients included: Deutsche Bank, HSBC, Barclays Capital, MAN Financial (MF Global), First Prudential, and Bell Commodities.

Master'S Degree, Occupational Health And Safety, Distiction Average

Masters of OH&S

Bachelor Of Economics (Honours), Economics, Distiction Average

Bachelor Of Business (Economics & Finance), Economics

Economics & Finance Economics Honours