Senior Manager, Program Management And Platform Operations
Current● Leadership and Talent Development:○ Lead and coach a team of direct reports, providing guidance, mentorship, andsupport to foster their professional growth○ Develop and implement strategies for talent development, ensuring team membershave clear direction, achievable targets, and opportunities for skill enhancement○ Conduct regular performance reviews and provide constructive feedback to teammembers, encouraging continuous learning and development● Project Management:○ Serve as the primary point of contact for the market, driving enhancements andmanaging the successful delivery of digital projects○ Oversee a portfolio of projects, ensuring platform stability, and promptly addressingand escalating risks○ Drive continuous improvement of products, processes, and systems within theproject scope, providing input to global teams for broader consideration○ Identify and resolve interdependencies and issues across projects proactively.● Strategic Initiatives:○ Facilitate the partner program team and partners through distribution networkchanges, new partner integrations, and the implementation of new enhancementsand capabilities○ Manage end-to-end operations, including vendor management, order flow, andinventory and launch data management○ Build and present business cases for market growth opportunities, supported bylocal and global analytics teams● Stakeholder Management:○ Build and manage relationships with internal and external partners at allorganizational levels, promoting best practice sharing across markets○ Address conflicts and escalations within projects by identifying solutions and drivingtimely resolutions○ Manage project changes, ensuring smooth and successful implementation to achievelasting benefits● Quality and Performance Monitoring:○ Conduct engagement reviews and verify compliance with quality assuranceprocedures○ Ensure projects deliver against program KPIs and validate their alignment withbusiness objectives