Stephen Graham Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

As a Sales Representative, with 8 years at Micro Focus, I help our customers identify ways to build upon their legacy systems with emerging technology solutions, enabling them to run and transform their businesses at the same time.I love putting our customers at the center of everything we do by offering them customized solutions to accelerate the growth.

Seattle, WA

• Attachmate Corporation is the industry leader in providing software solutions for Mainframe Terminal Emulation, Managed File Transfer and Legacy Modernization.
• Inbound / Outbound end-user and reseller Sales Support for Attachmate, SUSE, NETIQ and Novell.
• Communicating software licensing policy and compliance requirements to end-users.
• Collaboration with Sales team to boost renewals and research opportunities (Rain King)
• Customer outreach to boost software maintenance and support renewal.
• Special Projects in lead generation ( Eloqua ) and database accuracy ( Siebel / SalesForce / Pivotal).

Seattle, WA

• ivi, Inc. is an internet television delivery platform for live, local and national television.
• Project Manager - Operational planning and implementation for the national expansion of Ivi TV and the internet delivery of 57 live TV channels from top US markets to subscribers across the USA.
• Vendor Management – Installation contractor management and cloud computing service plan oversight, managing the plan level to needs, keeping expenses optimized to usage.
• Compliance - US Copyright Office Statement of Account reporting for royalty distribution. Washington State DOR data reporting.
• B2C Customer Support - Payment gateway administrator for Authorize.net, resolving all B2C customer support inquiries, service changes and billing.
• Data Center site support - onsite equipment rack installation and light-duty tech support

Seattle, WA

• Novus Communications Technologies is an internet billboard company
• Oversight of local office with supervisory responsibility for a team of 6 specialists.
• Project Management – Scope of work documentation, subcontracting and invoicing for all installations.
• Fulfillment – Inventory management, Shipping and Receiving responsibility for all customers, USA and Canada
• Special Projects – Relocation of the staff offices and operations infrastructure to a new facility, clearing 8,000 sq. ft. of warehouse space, 12 offices and all office personnel without interrupting services to.

Seattle, WA

• Impart Media Group is a digital signage and kiosk company
• Project Management for all installations and service. Supervisor for team of 7 specialists. Focus on efficiency to maintain optimum staff level. Majority of new hires went on to promotion within the company in Project.
• Expanded the national technical service agent base and provided telephone support to hundreds of customer sites across the USA for digital signage systems and kiosks.
• Managed content development and distribution for high-profile clients with hundreds of brick and mortar installations and promotional needs, including: Anheuser-Busch, Microsoft, PNC Bank, Hibernia Bank (now Capital.

London, UK & Hilversum NL

• AEI Music Europe, UK & Netherlands (1995 to 2000)
• In-Store (POP) Satellite Advertising & Messaging Coordinator: Managed a pan-European satellite music and advertising service for hundreds of retailers. Coordinating the delivery of 500 audio commercials per hour across.
• In-Store Satellite Advertising & Messaging Coordinator: Scheduling audio advertising for a continental U.S. multi-channel advertising network for such clients as Toys R US, Marshalls department stores and Ace Hardware.

Project Management Certificate Program

This hands-on, 9-month program develops an individual's project management skills to lead complex, sophisticated projects with cross.

Ba, Communications

Undergraduate Studies