Stephen Q. Email & Phone Number

Pensacola, FL, US

Pensacola, Florida, United States

• Perform upgrades to approximately 10 instances Splunk Enterprise in a distributed deployment architecture.
• Manage indexes as needed to ingest required security log data
• Create Dashboards as requested to visualize analytics of VDI client session information.
• Provide recommendations to management regarding Splunk performance and data ingestion requirements for observability projects.
• Troubleshoot Splunk communications/ingestion problems.

Pensacola, Florida, United States

• Create a PowerShell module containing more than 20 PowerShell cmdlets leveraging the Tenable.sc API to combine information requested from 6 Tenable.sc instances and automate daily checks, user account management, and.
• Build Nessus Scanners on Red Hat Enterprise Linux servers as required to enhance scan coverage.
• Support use of Nessus Network Monitor (Passive Vulnerability Scanner) to monitor network traffic for vulnerabilities.
• Support use of Nessus Manager to facilitate scanning using the Nessus Agent for laptops and remote workstations as needed.
• Perform patching as required to maintain the DISA baseline software versions
• Troubleshoot reported scan problems and escalate when required to DISA ACAS support.

• Same Job roles as below with some additional responsibilities:
• Perform daily monitoring and administration tasks using PowerShell and other Microsoft administration tools in an Active Directory environment for approximately 1900 workstations in 4 sites.
• Write PowerShell scripts used to determine offline machines, status of logged in users, find duplicate files (using hashes) in file servers, and gather asset information for management using parallelism to speed up the.
• Assist with troubleshooting outages in connectivity in a combination Cisco/Brocade network environment.
• Install and maintain network equipment.
• Troubleshoot vulnerability scanning system (ACAS) and assist with scans.

Pensacola, Florida

• Administer user and group permissions using Active Directory to enhance security posture of the organization.
• Perform hardening on workstations to ensure organizational compliance with security technical implementation guides and best practices.
• Administer virtual servers in a VMware virtualized environment.
• Assist with the deployment of Windows 10 workstations.
• Perform troubleshooting and maintenance on hardware and software components.
• Communicate via IT service management system with customers to perform regular status updates for trouble tickets.

Honolulu, Hawaii

Same as for Hexagon US Federal under new contracting company.

Santa Rita, Gu, Guam

• Perform onsite IT support for clients requiring network and software troubleshooting in both classified and unclassified network settings, emphasizing physical and information security best practices
• Execute move, add, and change requests for Wyse thin clients, workstations, VOIP phones, printers, and scanners within a port-security enabled environment
• Assist with maintaining Video Teleconference System (using both IP and ISDN connections),
• Assist with configuration and maintenance of Xerox multi-function devices.
• Install rack mounted equipment - ran/terminated CAT6e and CAT6a network cables.
• Maintain accurate inventory using IT Asset Management System.

Barrigada, Guam

• Train on and operate - AN/TSC 156 B/D tactical satellite communications terminals learning the basics of signal flow and networking, 93E satellite communications terminal.
• Operate and train service members in operation of the AN/TSC 185 Satellite Transportable Terminal, Joint Network Node, High-Capacity Line-of-Sight, and Command Post Node components of the Warfighter Information Network.
• Provide voice and data communications to forward TOC in a simulated tactical environment using satellite connection.
• Troubleshoot connectivity issues, replacing faulty equipment when necessary.

Barrigada, Guam

• Update databases regulating orders and pay for Guam Army National Guard soldiers.
• Ensure reliability of services to Millay and finance personnel by monitoring systems and performing maintenance, when necessary.
• Search SQL and Unix scripts to troubleshoot breaks in services.

• Perform warranty repair for Lenovo Think branded products including desktops, laptops, and servers of various configurations,
• Build, upgrade, and prepare servers for customers’ specific requirements (Hardware, Raid, Operating System, Software).
• Perform onsite IT support for clients requiring network and software troubleshooting.
• Perform hardware maintenance for IBM 4690 POS systems.
• Install rack mounted equipment and ran/terminated CAT5e and CAT6 network cables.
• Image workstations in accordance with customer requirements.

Barrigada, Guam

• Work as IT helpdesk technician by assisting users with computer problems on hardware, software, applications, and network.
• Manage user accounts on an enterprise using Active Directory remote server administration tools.
• Configure, maintain, and troubleshoot organization’s Cisco network switches as required.
• Support completion of the Authority to Connect for a classified network by performing patching and remediation and submitting a POA&M.
• Create, test, deploy, and maintain Army Gold Master Images optimized for varying missions.
• Setup and maintain network and computer systems for unit administrative events and functions such as Soldier Readiness Program and Periodic Health Assessment.

Bachelor Of Science - Bs, Management Information Systems, General

Associates Degree In Computer Studies, Computer Science