Steve Ricketts, Pmp Email & Phone Number

Audubon, Pennsylvania, United States

Leading Team of Program and Project Managers executing complex Microsoft and End User Compute projects for customers.

Philadelphia, Pennsylvania, United States

Audubon, PA

Plymouth Meeting, PA

• Established company’s Project Management Office from idea to operation. Report to the Director of Delivery. Hired and supervised team of four Project Managers; delegated more than 400 projects annually, ranging from.
• Initiated new Project Management offering/SOW and successfully sold our PMO as a standalone customer solution.
• Serve as an integral team member, from sales negotiations to implementation of infrastructure software. Collaborate with our standalone employees and client leadership. Enforce SOWs and MSAs.
• Presently managing projects from $.5M to $2M for Healthcare, Manufacturing, and Merge and Acquisition projects.
• Spearheaded and managed the corporate office move, including technical tasks and deliverables, data center shutdown and restart, new office furniture procurement, and physical move of all company assets.

Wayne, PA

• Responsible for program managing a Managed Service Provider and Vendor Management System with third-party vendor. Administered $5M in contingent labor spend, relationship management and contract negotiation with.
• Managed implementation of a Cisco TelePresence solution for video conferencing across seven locations worldwide.
• Reported monthly to executives on current and projected IT Headcount including FTE and contingent labor by department. Managed initiatives to control spend; reduced blended rate from $95 to $50 per hour between IT.
• Established an Internship/Co-Op Program with Universities to provide talent and alternate cost model to augment staff.
• Brought project management discipline to IT Tools initiatives; coordinated projects across IT, Software and CTO.
• Created IT Tools Program roadmap to track and manage multiple team projects including Agile Accelerator, Deployment Manager, and PPM.

Wayne, PA

• Managed a team of nine Quality Assurance Analysts for testing the company’s Oracle E-business suite. Defined test strategy and managed test team script creation and execution using HP Quality Center tools. Reviewed and.
• Reviewed and approved change requests as a member of the Change Control Board.
• Managed multiple processes and procedures executed by Quality Assurance. Trained and mentored new team members on Quality Control processes and procedures.
• Recipient, “Achieving Great Heights” Award for 2007.

Wayne, PA

• Client: SunGard Availability Services, Wayne, Pennsylvania Senior Project Lead/Team Manager, 12/05 - 11/07Managed and led nine Quality Assurance Analysts testing the company’s Oracle E-business suite.
• Directed manual test-team script creation and execution using Mercury Quality Center tools.
• Reviewed and analyzed teams’ script execution and defect logging. Reported teams’ progress to upper management.
• Trained and mentored new team members on processes and procedures.Client: Independence Blue Cross, Philadelphia, Pennsylvania Test Analyst, 08/02 - 12/05Wrote and executed technical scripts for company’s health.
• Generated SQL queries to check structural integrity of tables and files; ensured successful new file conversions; verified new tables were created according to technical and functional design documentation.
• Ran queries to gather specific data to assist business testers with their test script execution.

King Of Prussia, PA

• Led testing of newly-created Oracle Reports for e-commerce software, a JAVA and XML-based B2B, internet application. Communicated with clients and programmers to ensure new reports and enhancements met client standards.
• Wrote/executed test plans for new projects i.e., tracked hazardous materials and new client-specific data-entry screens.
• Created multiple test scripts for regression testing which was used with Test Runner and Load Runner.

Berwyn, PA

• Led testing for specific client enhancements and multiple client projects for company’s FORTRAN-based software. Facilitated meetings between business analysts, systems analysts, programmers, and testers to define and.
• Reviewed output with testers and analysts to ensure validity of new code, updated regression test scripts.

Wayne, PA

Senior Application Analyst, 02/99 - 10/99Managed multiple projects for specific clients; provided quality assurance by testing C and C++ based software for its financial accuracy. Verified software problems reported by field agents; wrote regression scripts for new enhancements and tested program fixes. Created patches and updated patch descriptions after.