Stephen Ricks Email & Phone Number

Greater Phoenix Area

Responsible for leading a team producing insights on the Commercial Bank’s total addressable market, sales representative performance, pricing analysis, and the development of insights related to recurring business reviews at OC level. Partner extensively with AI/ML team in identifying and disseminating prioritized prospects, customers, and prospects.• Manage a team of 30 US resources and direct body of work of 40 offshore analysts• Represent analytics team with Operating Committee + 1 team members. Partner to provide holistic solutions to create recurring and ad-hoc analysis for unique businesses and products• Drive efficiency in data sourcing by setting standards around measuring sales performance and activity, client counts, and other KPIs utilized to manage the business• Aggregate multiple and disparate data sources to complete to create timely, meaningful analysis for presentation to senior executives in a high-pressure, short turn around environment

Greater Phoenix Area

Drive strategic market analysis for Wells Fargo Credit Solutions including prospect and customer prioritizationLead development of new prospect prioritization and identification models for Commercial Capital BusinessBuild out new analytic functions for WFCC in India by partnering with stakeholders across the business and building out/identifying talent in IndiaIdentify KPIs and develop processes to report on a repeat basis incorporating predictive analyticsManage team of 8 resources in US with dotted line of 15 additional analysts in IndiaDevelop BI tools and reporting platforms to provide relevant information to commercial teamCreate processes and procedures to intelligently meet data quality concerns of CRM platform

Greater Seattle Area

Manage team responsible for pricing and profitability reporting. Lead initiative to transition organization from top line to business line reporting. Manage relationships and collaborate across departments, states, and Canada office to develop and implement new processes designed to improve accuracy in reporting. Work with senior leaders to create critical, meaningful ad-hoc reports. Improve workflow to reduce manual processes and data duplication. Design and administer commercial compensation plans. Manage team pricing lease transactions and portfolios.

Collaborated with senior leaders to create yearly budgets and monthly forecasts. Identified potential shortfalls in budget and introduced processes to improve accuracy and business relevance. Quickly identified potential issues through proactive variance analysis.

Responsible for a team of three employees and the managing the accounts payable process. Performed duties in addition to previous responsibilities.