Stephen Robson Email & Phone Number

The Hague, South Holland, Netherlands

London, United Kingdom

Infovista is a leader in modern network performance, provides complete visibility and unprecedented control to deliver brilliant experiences and maximum value with your network and applications. Infovista offers a comprehensive line of solutions from radio network to enterprise to device throughout the lifecycle of your network. Network operators worldwide depend on Infovista to deliver on the potential of their networks and applications to exceed user expectations every day. My role at Infovista was to support the sales process for UK & Ireland from a technical perspective. Working closely with High Touch Sales and our partners to qualify and progress opportunities.

Bracknell

Avnet Technology Solutions worldwide is a value-added distributor of enterprise-computing products, software and services with locations in more than 70 countries with 300 offices. As a global technology sales and marketing organisation, Avnet Technology Solutions has sales divisions focused on specific market segments and a strategy enabling an exceptional level of attention to the needs of its customers and suppliers. As a Systems Engineer, my role is to assist our resellers in maximising their opportunities with the Riverbed suite of products that provide a performance platform. Enabling customers to realise their objectives in application delivery, consolidation, backup, DR, Cloud and virtualisation.

TippingPoint-IT is a leading technology management company focused on delivering IT Technology and Service Management solutions – encompassing service management, infrastructure management, configuration management, application management and optimisation.

Prague, Czech Republic

My role at CA Technologies was to drive the sales development of NetQoS throughout Central Europe, Russia, Turkey and Greece, by supporting partners and customers following CA’s acquisition of NetQoS. I focussed specifically on partner enablement & development, assisting local account teams to qualify and present solutions to Enterprise customers.

South Africa

Employed in a number of roles, including Head of Managed Services, Head of IT, Global Partner Manager and Country Manager Mexico. I joined Stable-Net from Cisco to add to their skill set in Datacentre. I trained internal staff and partners on WAAS & DC 3.0, together with training on Sales Cycles, use of POCs, closing etc. * Product Specialist for WAAS* Account Manager for NetQoS Managed Service customers* Application Performance troubleshooting* Provided Pre Sales Technical Support for Cisco Partners on Data centre opportunities* Architecture and design of optimised networks and monitoring solutions* Troubleshooting WANs and associated infrastructure* Project Management of Installations & deployments of WAAS and NetQoS

As the only Consulting Systems Engineer for Middle East & Africa specialising in WAN Optimisation. I worked on large enterprise opportunities (in excess of $500k). I advised on Kenya Commercial Bank (largest Emerging Markets WAAS deal at the time), becoming trusted advisor to the CTO and resulting in the largest WAAS deal in Emerging Markets at the time. I advised government departments (SITA in South Africa) and large corporates (Standard Bank, ABSA, FNB, South African Breweries) on WAN optimisation techniques, application behaviour and performance monitoring using NetQoS and specific benefits thereof. South Africa became the most successful WAAS market in Emerging Markets.Area Specialist for Middle East & AfricaProvided Pre and Post Sales Technical Support for Cisco Data centre opportunitiesProvided Technical Support to partnersArchitecture and design of optimised networksTroubleshooting WANs and associated infrastructureProject Management of Installations & deploymentsBuilt strong relationships with partners & customers

Reporting to the VP EMEA South, my major achievements in this position include:- Product Specialist for EMEA South- Provided Pre and Post Sales Technical Support for the McData WDS product setI provided pre sales Technical Support to McData Partners on a number of substantial projects, both public and private sector and have seen successes in being able to communicate both with the business and technical representatives, up to board level. I was employed by McData to be their WDS specialist for EMEA and supported many opportunities outside of the territory as well.

Uk And South Africa

Riverbed Technology is an IT Vendor, providing Wide Area Data Services (WDS) which optimises and accelerates TCP based WAN traffic. Reporting to the VP EMEA, my major achievements in this position include:Provided Pre and Post Sales Technical Support for the Riverbed product set

Aldermaston

Short term contract to put in place processes and procedures to support successful sales, POCs and deployments of a range of products including:- NetQoS- Riverbed - ExpandTechnical pre-sales of Riverbed and NetQoS to corporate customers, POC installation and management and deployment of product in customer’s environment. To enable me to fulfil this role I undertook technical training for NetQoS and Riverbed in the UK.

Beaconsfield, Bucks

BDR is a customer management specialist providing strategic consultancy, Systems Integration and Hosted Solutions. Hosting & Application Management provides a managed service comprising of infrastructure deployment, hardware builds, network support, application support, system monitoring and case management through a dedicated helpdesk function.Reporting to the CEO, my major achievements in this position include:Provided 24/7 3rd line support for bmw.co.uk involving remote access and call out. This required skills in MS Server 2000, IIS 4,5 and 6, MS SQL 7 & 2000 (clustered), Vignette 5 & 6, Clarify 7, basic networking, Load balancing (Resonate & Cisco), backup & restore using backup exec, restoration of corrupt databases etcSuccessful installation and support of Siebel Call Centre at Wessex Water which involved server builds of MS Server 2000, SQL 2000 and installation and configuration of Siebel 6Successful installation and support of Siebel Call Centre at Rolls Royce Motor Cars which involved server builds of MS Server 2000, SQL 2000 and installation and configuration of Siebel 7Designed Helpdesk processes and procedures to support BDR hosted applications