Stephen Ruane Email & Phone Number

Ireland

Dublin, Ireland

- Plans and directs activities to manage and implement change programmes from mobilisation through to implementation for AIB Group Change.- Leads teams of internal and external resources to achieve programme objectives while adhering to AIB project methodology.- Focused on delivering business outcomes in an efficient and cost effective way and leads.

Dublin, Ireland

- Led the business delivery for a product workstream in an AIB Retail Transformation Programme.- Worked closely with the team's business analysts to design and document solution approach papers and detailed business requirements e.g. product strategy, Internet banking and Comms approaches.- Presented papers to governance fora for approval, to drive out.

Dublin, Ireland

- Managed Implementation workstreams through the delivery of phased restitution runs for the Mortgage Tracker review programme on schedule.- Led the Rectification and Redress & Compensation processes to ensure high quality standards were achieved for our customers and to ensure issues were resolved in a timely manner.- Designed IT solutions which delivered.

Dublin 4

- Project managed the development of new product solutions and existing product change management requests for all units of the Retail Business team.- Led projects through the scoping, planning and delivery project phases, as per the Prince 2 project management methodology, to drive selected proposals from idea generation to market implementation.

Dublin 4

- Completed business analysis and user acceptance testing for the development of new product solutions and existing product change management requests for the Retail Business team.- Took the lead in establishing business requirements necessary for the development of key projects.

Dublin 4

- Led an accounts payable project team during the implementation of a new financial system (SAP). The team’s success resulted in the centralisation of accounts payable for Accenture’s European offices.- Supervised the new invoice processing team for Germany, Austria and Switzerland (ASG) from a busy transition period through to steady-state operations.

Dublin 4

- Transitioned the Alliance Services finance capability from European offices to create a centralised team. Work shadowed with the outgoing teams and ensured the same service levels were established.- Managed the purchasing process for EMEAI Alliance Services orders for technology provider product offerings to our clients, as part of an IT consulting.

Dublin 4

- Managed and resolved a high volume of incoming queries relating to accounts payable and accounting services support by liaising with the relevant internal teams.

Paris, France

- Supported the implementation of an online ticket sales platform for all international websites.- Liaised with the software supplier and the global markets to resolve technical queries.

Ba In European Business With French, 2.1 Honours Double Degree

Leaving Cert