Stephen Hayes Email & Phone Number

Minneapolis, Mn, Us

Washington, Dc, Us

Montgomery, Al, Us

• Produced and implemented a content, marketing, and press release calendar in coordination with all departments.• Built, maintained, and engaged an email list with an average open rate of nearly 43%.• Initiated the collection and segmentation of visitor data for use in communications and development efforts. • Managed website content and worked with third-party developers to build a new site and lead ongoing improvements.• Developed a graphic identity for the Museum and brought design in-house—enabling greater flexibility and budget savings.• Maintained press distribution list, edited press releases, and monitored coverage. Engaged outside firm for media training.• Recruited and managed third-party editors, designers, and photographers/videographers to assist in storytelling.• Instrumental in the adoption of new revenue streams, including recurring donations, automatic renewals, credit card donation receptacles, and an online shop.• Spearheaded the transition to a visitor-focused practice to ensure a consistent and high-quality visitor experience.• Served as a member of the Museum's Diversity, Equity, Access, and Inclusion working group.

Montgomery, Al, Us

• Collaborated with leadership team to identify needs, develop structure, and design a new website.• Managed content updates from multiple departments and ensured consistent messaging online.• Proposed and implemented site enhancements including the addition of online payments for donations, business to business transactions, and shop purchases.• Reported on key metrics to leadership.• Acted as company's IT manager—setting up and maintaining Google Workspace for Nonprofits and Stripe accounts.

St. Louis, Mo, Us

• Managed the Foundation’s website and digital media platforms to ensure consistency and vibrancy across platforms and provided regular reports to leadership and the founder.• Collaborated with curators, artists, and leadership to develop content to support institutional campaigns and public engagement objectives.• Led the consolidation of the Foundation’s records into a single database of more than 12,000 records—developing procedures for ongoing maintenance. Led staff training and supervised department intern.• Worked closely with Athletics NYC to manage institutional rebranding and supervised the buildout of a new website.• Managed third-party vendors for event photography and project videography.• Transitioned design of minor ephemera in-house.

St. Louis, Mo, Us

St Louis, Missouri, Us

• Transitioned to a contract role when I relocated out of state.

St Louis, Missouri, Us

• Coordinated with staff to create consistent print and digital content highlighting the Festival’s mission and programs to meet communication goals.• Managed front and back-end updates for the Festival’s two websites.• Worked closely with Kiku Obata & Company to create a new identity and website for SHAKE 38 program.• Assisted with the management of Festival revenue streams.

Raleigh, North Carolina, Us

• Monitored and reported the performance of a $150m portfolio of companies on a quarterly and annual basis.• Assisted in the underwriting process on large syndicated loans.• Researched and tested new risk analysis software.

• Managed a portfolio of 90+ bank owned properties.• Worked closely with senior level executives and produced reports for the board of directors.• Participated in Federal bank examinations.

• Completed BAI training: consumer lending, loan administration, and personal banking.• Interacted with potential customers and processed consumer loan applications.• Analyzed cash flow, supporting seven commercial loan officers in credit analysis and loan renewals.• Excelled in teller tasks—performing needs analysis for 50+ new accounts.• Reviewed and evaluated as having: Strong communication skills, professional manner, utilized intelligent reasoning, clear, effective, and precise.

St Louis, Missouri, Us

• Devised and implemented a unified social media plan.• Educated other staff and board about social media networks and the importance of engaging online.• Managed the Festival Twitter account, during which the account was one of the top 100 in St. Louis based on the STL Index.

New York, Ny, Us

• Researched and executed the reallocation of Viacom’s 401k Excess Plan hedged assets.• Produced weekly reports on Foreign Exchange and MT 100 trades.• Issued bank and currency exposure reports to senior level executives.• Created PowerPoint manuals and hard copy handouts for disaster recovery procedures for employees.

Washington, D.C., Us

• Contacted alumni as part of GW’s telephone outreach program, updated records, and discussed upcoming events.• Raised money for the GW University Annual Fund and was recognized as a top fundraiser among first time contributors.

Us

• Observed banking operations encompassing credit, branch banking, advertising and promotions.• Participated in presentations of private banking services to high net worth individuals.• Attended meetings of the commercial loan committee.

Eureka, Missouri, Us

• Led 20, five to seven year olds, in athletic and social activities.

B.A., Bachelor Of Business Administration, Finance And International Business

Education record