Stephen S. Email & Phone Number

Stephen S. is a Director, Sales Operations at Penguin Random House. He possess expertise in publishing, books, microsoft office, pre press, adobe creative suite and 33 more skills.

Listed skills include Publishing, Books, Microsoft Office, Pre Press, and 34 others.

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  Director, Sales Operations

  Penguin Random House

  Dec 2023 - Present - United States

  • Responsible for ensuring and improving departmental and organizational operations' performance, productivity, efficiency, and profitability through effective methods and strategies.• Liaising with internal teams to handle process exceptions while evaluating cost and customer needs.• Managing title affidavit and title exception work for warehouse facilities.• Creating and communicating procedures to minimize exception work for warehouse facilities.• Lead the sales operations team, providing guidance, coaching, and support to ensure the team's success.• Develop and implement sales analytics and reporting processes to track sales performance, identify trends, and provide actionable insights to sales leadership.• Continuously evaluate and optimize sales processes, systems, and tools to drive operational efficiency and effectiveness.• Collaborate with cross-functional teams, including marketing, finance, and supply chain, to align sales strategies and ensure smooth execution.• Stay up to date with industry trends, competitors, and market conditions to identify opportunities and challenges for the sales team.• Drive the adoption of sales enablement tools and technologies to enhance the sales team's productivity and effectiveness.• Coordinate with production, inventory, and sales on the new release schedule.• Review early ship schedules for customers.• Various title planning and distribution projects.

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  Youngstown State University

  English Language And Literature, General