Ann Stephenson Email and Phone Number
Director of Professional Development, Lifelong Learning at Duke Alumni Engagement and Development at
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Duke University
Chapel Hill, NC, US
Ann Stephenson's Location
Raleigh-Durham-Chapel Hill Area, United States
Ann Stephenson's Contact Details
Ann Stephenson work email
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Ann Stephenson personal email
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About Ann Stephenson
A highly talented professional with 15+ years of experience in providing exceptional customer service, management of financial and operational goals, project execution, strong organizational talent, and solid communication. Ability to manage multiple responsibilities and adapt to changing workflows. I strive in fast-paced environments and I look forward to new challenges! Specialties: Organizational Skills, Communication, Operations Management, Marketing, Project Management, Client Relations I look forward to meeting you! You can reach me at (919) 593-7196 or ann@cjstephenson.com
Ann Stephenson's Current Company Details
Duke University
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Director of Professional Development, Lifelong Learning at Duke Alumni Engagement and Development
Chapel Hill, NC, US
Ann Stephenson Work Experience Details
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Director Of Professional Development, Lifelong Learning At Duke Alumni Engagement And DevelopmentDuke UniversityChapel Hill, Nc, Us
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Director Of Professional Development, Lifelong Learning At Duke Alumni Engagement And DevelopmentDuke University Jan 2023 - PresentDurham, North Carolina, United StatesOversee the professional development programming that the Lifelong Learning Team offers to the Duke Alumni community. Create new initiatives and work with partners across campus to curate and collaborate on opportunities to share with a broader alumni audience. #ForeverLearning
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Manager, Client Relations & OperationsDuke University - The Fuqua School Of Business Jan 2016 - Jan 2023100 Fuqua Drive, Box 90120, Durham, Nc 27708-0120◆ First point of contact for Fuqua's non-degree Executive Education portfolio inquiries. ◆ Supervise the Program Manager and Client Relations Coordinator staff to support and deliver open enrollment and tailored programs for Duke Executive Education.◆ Manage all aspects of program execution including pre-program planning, on-site delivery and post-program follow up. Engage with faculty on program content and delivery methods.. ◆ Serve as primary liaison between Marketing and Executive Education. Coordinate marketing and business development initiatives, attend monthly marketing campaign reviews, develop email outreach, and secure sponsorship materials.◆ Nurture and develop client relationships via phone, email, and in-person to encourage long-term relationships with Duke Executive Education.◆ Direct Accountability for revenue generation through open program enrollment and nurturing of tailored program opportunities.◆ Owns all registered client relationships and builds trust and value through exceptional customer service. ◆ Generates the annual program and operating budgets, and forecasts throughout the year. -
Administrative ManagerJuanita Lewis Sedotti, Cpa Feb 2011 - Dec 201588 Vilcom Center Dr. Suite L210, Chapel Hill, Nc 27514◆ Manage the final process of packaging client tax returns for individuals, businesses, corporations, and estates/trusts. ◆ Responsible for creating client letters, invoices, and any necessary documentation to aid in comprehension of the tax return. ◆ Manage and input customer contact information, appointments, documents, and service requirements in Act! (CRM) software.◆ Manage and order office supplies to guarantee office runs at high production levels. ◆ Align with the owner to organize client data and work-flow processes.◆ Communication with all team members required to meet deadlines.◆ Enter confidential information into Tax Prepared Software System (Pro-Series).◆ Consistently praised for the quality of work, attention to detail, exemplary customer service delivery and team-player attitude. -
Administrative ManagerChamber Orchestra Of The Triangle Sep 2007 - Dec 20151213 E. Franklin St. Chapel Hill, Nc 27514◆ Supported social impact to communities through the arts and partnership with Kidznotes.◆ Day-to-Day Management of Non-profit Orchestra Organization (30+ years in existence).◆ Collaborate with Artistic Director, Chairman and Vice-Chairman of the Board, and all Board Members.◆ Administer and manage musician contracts, venue contracts, soloist contracts, and music rental contracts.◆ Initiate and finalize grant submissions with the Chairman and Vice-Chairman of the Board.◆ Manage and report all financial contributions and tickets sales for orchestra.◆ Update and manage website to continually engage and educate visitors.◆ Manage public relations and marketing for entire orchestra. ◆ Assist Chairman and Board Members with yearly fundraiser in all capacities. ◆ Attend Board meetings to address orchestra changes, improvements and progress.
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Data Entry AnalystOrganizational Design Inc. Mar 2007 - Mar 2009Hillsborough, Nc◆ Applied database management skills to input raw data collected by a survey team attending telecommunications trade shows. ◆ Streamlined and manipulated data using Excel functions to provide a quick and easy view.◆ Provided excellent customer service and support skills to clients and strictly adhered to all company policies and procedures.◆ Provided outstanding and professional customer support: achieved a record 100% customer satisfaction rating.◆ Handled complex problems and worked with customers to ensure all discrepancies were resolved quickly.
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Account Manager, Team Leader, And Proposal Specialist, Supply Chain Operations ManagementNortel Networks Jun 1994 - Jan 2005Research Triangle Park, NcAccount Manager (2000 – 2005) ◆ Delivered end to end execution, and project management of telecommunications orders. ◆ Managed and coordinated material delivery schedules. ◆ Analyzed all job-stopping issues, and resolved through systemic thinking. ◆ Achieved objectives through interaction with sales, marketing, customers, finance, engineering, and installation. ◆ Acquired a comprehensive understanding of multiple Nortel systems to effectively perform job. Team Leader (1997 – 2000) ◆ Led 10-member quotation team by managing work assignments to achieve all deliverables supporting 100+ North American customers. ◆ Mentored new employees and trained in all new areas.Proposal Specialist (1994 – 1997) ◆ Supported North East Sales Team by preparing and releasing timely customer proposals detailing telephone-switching equipment to be purchased. ◆ Maximized revenue capture by hand managing all pertinent data, the preparation of the final word document, and resolution to all customer issues. ◆ Tracked and monitored all billing issues.
Ann Stephenson Skills
Customer Service
Nonprofits
Event Planning
Operations Management
Contract Management
Event Management
Microsoft Office
Microsoft Excel
Research
Organization Skills
Communication
Administrative Assistance
Arts Administration
Business Correspondence
Database Management
Publicity
Music
Editing
Public Relations
Entertainment
Community Outreach
Accuracy
Attention To Detail
Billing
Calendar And Docketing
Calling Clients
Client Relations
Correspondence
Delivering Mail
Desktop
Directing Clients
Document Management
Email
Employee Relations
Event Coordination
Greeting Clients
Greeting Employees
Internet
Interpersonal
Ann Stephenson Education Details
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Bachelor Of Arts, Economics; Minor, Business Economics
Frequently Asked Questions about Ann Stephenson
What company does Ann Stephenson work for?
Ann Stephenson works for Duke University
What is Ann Stephenson's role at the current company?
Ann Stephenson's current role is Director of Professional Development, Lifelong Learning at Duke Alumni Engagement and Development.
What is Ann Stephenson's email address?
Ann Stephenson's email address is an****@****son.com
What schools did Ann Stephenson attend?
Ann Stephenson attended Potsdam College Of Suny, Potsdam, Ny.
What are some of Ann Stephenson's interests?
Ann Stephenson has interest in Children, Health.
What skills is Ann Stephenson known for?
Ann Stephenson has skills like Customer Service, Nonprofits, Event Planning, Operations Management, Contract Management, Event Management, Microsoft Office, Microsoft Excel, Research, Organization Skills, Communication, Administrative Assistance.
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Ceo, Payperclip Pay For Performance & Stephenson Group Public Relations: Energy, Financial Services & TechnologyCalifon, Nj1stephensongroup.com -
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