Stephen Ritchie Email & Phone Number

Workday implementation - HCM & Talent suiteHR ServiceNow implementation

Edinburgh, United Kingdom

• Responsible for the delivery of the HR programme for the stand-up of savings, loans and credit cards contact centres for a supermarket challenger bank. Deliverables are;
• Project planning, management, reporting and governance for HR workstream for simultaneous deliveries
• TUPE transfer of c350 employees from LBG to the bank over 3 tranches
• Stakeholder management of senior HR, business leaders and project personnel
• Recruitment of c150 new contact centre employees and c110 temps
• Build a training team, design & deliver 10-15 days training to c450 employees (TUPE & new recruited) over 3 tranches in preparation for bank stand up

Manchester & Edinburgh

• Responsible for building a new recruitment service for Williams & Glyn, a new challenger bank being created for divestment by RBS to implement and deliver;
• Project planning, management, reporting and governance
• Design of end to end recruitment processes (swimlane & procedures)
• Design and implementation of new recruitment management system - Taleo Recruit, including; Requirements definition; User acceptance testing; Branding; eOffer templates and other system content
• Outsourcing of full recruitment services; Contracting of RPO outsourcing supplier for the range of services required; Managing the implementation from client side
• Design and delivery of transitional business processes to transfer activity to Williams & Glyn; Transfer of contingent workers to new supplier; Internal & external career sites design & implementation; Maintaining.

Edinburgh, United Kingdom

• Currently managing multiple projects:
• Implementation of graduate recruitment on Taleo
• Launch of Taleo Learn and Recruit to the Asia business unit
• Taleo interface enhancement
• Decommissioning of redundant systems
• Definition and management of the 2014 technology plan for the HR functionResponsibilities include; - 3rd party supplier engagement and Statement of Work documentation - Project planning and management of project.

Edinburgh, United Kingdom

• Managed the full project life cycle for the implementation of Oracle Taleo Recruit and Oracle Taleo Learn to 4,000+ users as part of £12million HR transformation programme. Responsibilities
• Project planning – development and management of detailed end to end project plan and ensuring all milestones are met. Management of project issues and mitigation of risks.
• Process mapping – facilitation and documentation of end to end global processes
• Requirements gathering - Coordination and facilitation of requirements gathering from global business SMEs to reach agreement on global processes and system requirements
• Delivery – managed the simultaneous delivery of both applications including the management of 2 project teams of 10 members each, including consultants from IBM and Oracle.
• Stakeholder management – engagement and management of senior project stakeholders

Edinburgh, United Kingdom

• Role undertaken in conjunction with Workstream Project Manager role. Main responsibilities included:
• Developed the PMO proposition and established a PMO in the HR function to provide rigour and structure to the delivery of an ambitious portfolio
• Management of the Group People Plan to track and report all 100+ projects across the global HR teams including tracking benefits realisation
• Management of a small team of consultants working across the HR function to deliver a range of projects including restructures and process improvements projects
• Risk champion for the HR function; raised awareness of effective risk management; designed and implemented multiple risk events to promote risk management; risk scorecard reporting; review of risk events and supported.
• Provided project management support and oversight to the HR function to kick off projects and set them up for success

Edinburgh, United Kingdom

• Role undertaken in conjunction with PMO Manager role. Workstream Project Manager for multiple Oracle projects that were part of a multi-million pound HR transformation programme. Responsibilities included:Oracle.
• Managed the collation of UK and Ireland configuration requirements
• Designed and mapped 'to be' processes for core HR activities (New Hires, Absence Management, Assignment Changes, Terminations, Payroll Processing, Payroll Updates, Maintaining Work Structures)
• Facilitated requirements sessions to obtain business sign off for processes and system design to finalise to proceed to the build phase
• Established a process and procedure framework then managed the delivery of procedures to support the implementation of E-Business core HRGoals and Performance and Compensation (scope global)
• Facilitated the design of 'to be' global processes for new goals and performance and compensation processes

Edinburgh, United Kingdom

• PeopleSoft v9.0 project
• Managed the workstreams for the implementation of PeopleSoft v9.0 Recruitment, Learning and Performance. Projects established and global processes and requirements gathered before the programme closed.Companywide.
• Project managed the design, development and delivery of a People Tracker to manage 4,500+ employees impacted by a companywide restructure. The People Tracker allowed HR to track the progress and outcomes of impacted.
• Managed the updating of people systems post company restructure to ensure that all changes were updated and downstream systems/access reflected the changes
• Managed the delivery of new companywide, automated distribution lists
• Supported the implementation of new processes into BAU for future restructuring projectsOperational capacity review

Edinburgh, United Kingdom

• Responsibilities included:
• Recruitment - manpower planning; management of multiple vacancies; development of press and e-media adverts; negotiation of preferential recruitment agencies fees out with the company pricing model
• Business consultancy - business cases written and recommendations presented to senior management; Stakeholder management of multiple managers and driving the people element of their business strategy; Consultative.
• Project management – managed multiple restructure programmes including redundancies
• Proactive management of multiple complex employee relations cases to achieve acceptable outcomes

• Recruitment campaign management - recruited 64 professional financial services staff over 12 months to increase the company headcount by 54%
• Managed the implementation of Sage payroll for 100+ staff
• Business partnering to management team
• Management & resolution of ER cases
• Line management responsibility for 2 administators

Ma (Hons), Management Studies

Msc, Human Resource Management (Cipd Accredited)

Modules studied: • HRM in a business context • Employment relations • Human resource development • People resourcing • Employment issues &.

Post Graduate Diploma, Property Management & Investment

Class medal for best post graduate diploma student Modules covered: Law and Administration Property Investment Analysis Property Asset.