• Was the lead Risk Manager for ten major projects, totaling £1bn investment • Repaired image of risk management in region by switching focus from managing and updating registers, to reviewing and modeling outputs to support forecasting and control of risk allowances• Turned region from ‘amber’ to ‘green’ performer against National Highways risk assurance indicator by initiating monthly status meetings and issuing robust feedback to supply chain• Managed Assistant Risk Manager, setting yearly objectives and performance targets • Established a risk ‘champion’ network as a safe environment where project teams could ask questions and learn about risk management processes and techniques • Developed and managed regional risk register where multi-project threats and opportunities could be organised, allowing for trend analysis and more efficient mitigation

• Established the Governance environment across Midlands and South West Major Projects programme• Designed and embedded a change control process by collaborating with senior stakeholders throughout the programme • Managed a review of governance controls and put forward a recommendation to senior leaders for projects to complete assurance activity proportionate to level of risk • Supported project sponsorship with the implementation of a committee structure to enable review and scrutiny of project performance • Led P3M3© Management Control working group and improved self-assessment score from 2.2 to 3.0

• Responsible for a team of risk and audit professionals implementing the risk management aspect of a new quality management system • Consolidated a second line assurance plan down from over 100 annual reviews to 20 by coordinating SMEs schedules and acting as a team, instead of conducting independent reviews• Battled to bring consistency across a mixed business community including leisure, local government and NHS contracts• Prepared teams for external ISO 9001 assessments and reviews

• Tasked with supporting leadership in addressing all areas of risk mitigation and quality improvement in a busy outpatient setting• Analysing complaints and incidents data to support improvement opportunities • Collaborating with a wide range of staff groups often resistant to change in ways of working • Developed audit method statement and schedule for medical records department• Preparation of evidence submission for the NHS Information Governance Toolkit

• Trained nurses and clinicians to better record audits conducted for their professional accreditation • Participated in a World Health Organisation audit to introduce a wrong site surgery checklist ahead of surgical procedures, interviewing patients and clinical staff • Functioned as the secretariat for senior audit committee recording minutes and following up on actions