Stephen Stone Email & Phone Number

Agoura Hills, Ca 91301

• Responsible for the day to day operations including Infrastructure, Network/Physical Security, Helpdesk and Telecom Systems• Management of VMware vSphere environment and NetApp storage system • Management of both Corporate and Test network firewalls• Managing the redesign of the entire company network including public IP address change, network layout and traffic flow • Manage helpdesk for employees, both internal and VPN remote users• Researching and implementing new Service Providers for key infrastructure• Developed policies including but not limited to data security, backup & offsite storage, acceptable use, disaster recovery & business resumption. Maintain all documentation and updates as needed.• Identify research and recommend computer/networking hardware, software, and related tools.• Day-to-day administration of business systems (ERP, CRM, etc) • Collaborate with Engineering team to make changes and assist with design of Test network infrastructure and environments• Provide input for documentation and test methodologies used during the development of new features, product or service offerings• Assist QA team in performing stress tests, developing automation• Assist development in validating hosted services product road maps for compatibility, security, and performance levels• Help Product Manager explorer new possibilities for both products and markets• Reduced IT infrastructure costs by 45% annually on connectivity and co-location sites• Set up, manage and maintain all Nomadix social media (e.g. Facebook, Twitter, LinkedIn, etc.).• Listen to and monitor all social media outlets - pages, sites, blogs - on a daily basis and post/respond on particular topics or in response to other posts/comments• Social Media content development and deployment• Manage and maintain Nomadix's website.

Qualified USA rugby coach and head coach for California Lutheran University Knights Rugby Club. Coach, develop and mentor the team on an individual basis and team level to be able to compete and succeed in the college league.On the pitch includes coaching new players about the game, the laws, personal development both physically and mentally. Off the pitch includes teaching them the values of teamwork, respecting other players and officials and how to honor the game Activities include: • Outline a vision for their team• Assess current players and apply a selection process (player profile)• Develop a team profile (strengths & weaknesses of the team)• Develop a game profile (identifying and practicing for the long-term)• Identify and practice specific tactics (patterns of play)• Develop a game plan based on observation and analysis of specific opponents• Apply functional role analysis• Identify Critical Incidents in a game• Plan and review a season

• Manage the daily activities & operation of the IT Dept, including 1st, 2nd and 3rd level support, system, network administration and phone system.• Manage 60+ servers, 300 users onsite plus 10 satellite offices via VPN tunnels• Corporate firewall upgrade (Cisco PIX to ASA)• Upgrade and fine-tune Network Infrastructure• Manage implementing failover firewalls and switches • Manage implementing core switch with layer 3 capability for internal traffic management by segmenting server and end-user network.• Implementation of ACL’s on Cisco Firewall and switches for improved security.• Manage network migration for number of remote offices.• Failover for mission critical servers – Domain Controllers, Exchange• Implementation of network monitoring via WhatsUp Gold• Implementation of website monitoring via @watch• Restructure of IT Department including increased headcount• Implementation of helpdesk system• Implementation of Blackberry Enterprise server• PCI Compliance liaison• Office move including network relocation and new phone system• Implementation of a Exchange 2007 cluster environment

Greater Los Angeles Area

• Managed day to day operations, infrastructure, network, security, helpdesk and telecom systems.• Managed 28 Microsoft servers including Active Directory, Exchange, DNS and Web servers.• Implemented 24x7 management and monitoring of infrastructure including alerts resolution, anticipating and resolving systems operations problems.• Developed infrastructure to meet company growth plans and future demands including upgrade to Windows 2003. • Designed and implemented new communication infrastructure including DS3/Fiber connections, Failover Cisco ASA Firewalls and new IP range.• Maintained websites (IIS) including publishing and ensuring PCI compliant through ScanAlert and Security Metrics.• Preformed design, development, testing, and servicing of operating systems, application programs, hardware and software.• Worked on preparation, planning and implementation of Disaster Recovery solution.• Established information systems strategies by evaluating information trends, establishing critical measurements, determining production, productivity, quality, and customer-service strategies, designing systems, accumulating resources, resolving problems, implementing change.• Maintained consistent, reliable, and secure information by establishing policies, procedures, methods, and standards.• Managed IT performance/quality & risk measures, as well as root cause analysis & continuous improvement efforts.• Worked cross-functionally to identify, understand, and translate business objectives into physical security system requirements and projects.• Worked on risk mitigation through the right balance of security measures and operational flexibility.• Monitored intrusion detection including Spam filtering and anti virus protection.• Preformed IT Security audits - both internal and external - with responsibility for resolving all IT audit findings/issues.• Maintained all security certifications and other government or industry regulatory compliance.

Greater Los Angeles Area

• Restructured MIS Department, including defining roles and responsibilities of staff.• Built, lead, motivated and developed a team of nine (developers, system, network and helpdesk support) including scheduling of work and project involvement.• Manage the daily activities & operation of the MIS Dept, including 1st, 2nd and 3rd level support, software development, system and network administration.• Management of 120+ Microsoft servers inc ISA, SQL, Exchange and Active Directory.• Support of 400+ international users.• Redesign, configuration and implementation of Exchange system.• Alignment of IT and business strategies, proactively recommend and implement improvements to the business.• Manage IT performance/quality & risk measures, as well as root cause analysis & continuous improvement efforts.• Established and documented policies and procedures for security, problem resolution, change and asset management. Created a Knowledge Database to store policies and procedures.• Provide conflict/escalation management and provide ongoing enforcement of standards.• Implemented & maintain financial, vendor and human resources repositories, tools and templates.• Advocate and enforce adherence of technology architecture and standards.• 24x7 management and troubleshooting of operations network.• Vendor selection, price / contract negotiation. • SLA definition, implementation, monitoring and reporting.• Advise senior management team concerning MIS trends, technical problems, need for equipment, need for software upgrades & priorities.• Responsible for managing all projects associated with the MIS Dept.• Responsible for management of Disaster Recovery Project Team.• Performed hands-on Network Administration when needed.• Direct report to the VP of Network Operations.

London, United Kingdom

London, United Kingdom

Mcse Nt4, Windows 2000, Windows 2003

Business Communications And Marketing Fundamentals

Education record