Stephen Van Den Berg Email & Phone Number

London, United Kingdom

Managing the London based IT Support team at Evercore for all offices outside of North America.

London, United Kingdom

Based onsite at one of ECI's largest global clients Evercore as the Head of IT Support for Europe and Asia.

London, United Kingdom

Founded in 1995, Eze Castle Integration is the market leader in outsourced IT technology and services for hedge funds and other specialty investment-management firms.Already, more than 600 hedge fund companies - managing more than $300 billion in assets - rely on Eze Castle Integration to be their "virtual CTO" and single source of IT and telecommunications infrastructure.Eze Castle Integration develops and manages customised, powerful, premium solutions for all of their technology requirements: Cloud Computing, Colocation Services, Startup and Relocation, Outsource Technology Support, Telecommunications, Network Infrastructure Design and Management, Business Continuity Planning and Disaster Recovery, Storage and Internet Services. Eze Castle Integration has points of presence in major financial centers with offices in New York, London, Boston, San Francisco, Greenwich/Stamford, Chicago, Dallas, Los Angeles, and Minneapolis.With Eze Castle, your firm gains access to the industry's smartest technology professionals, proven technology solutions and a partner focused on making technology an enabler for your firm. We know the financial industry and the technology that powers it. Our IT services simplify the hedge fund launch process and increase efficiency at established investment management firms. Our broad services portfolio is complemented by our worldwide operations.SpecialtiesTechnology consulting leader within Financial Services.Virtual Chief Technology Officer. Hedge Fund Technology Specialist.

London, United Kingdom

I am the technical lead and escalation point of service for my team of 8 engineers, responsible for overseeing their day to day activity across our clientele. This includes daily support incidents, server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs and relocations, as well as mentoring engineers, performing performance reviews, and ensuring that engineers are following best practices and standards. Acting as a ‘Virtual CTO’ for our client base of hedge funds and other financial companies, I endeavour to identify areas where they can improve their technical architecture and make recommendations on emerging technologies and how they would fit into their bespoke environments. As a team manager I work with each of my engineers to set short, medium and long term goals. Their progress is monitored with various KPI’s as well as informal one on ones. As a mentor, I assist in achieving their technical aspirations by providing visibility on all opportunities by advising on certifications and encouraging internal promotion.

Davidson Kempner European Partners

Onsite at hedge fund Davidson Kempner European Partners.Desktop and Server role providing support for 35 London users and remote support for the early starters in the New York office. When DKP expanded to Hong Kong I over saw the office start up, including circuit connectivity to One IFC and assisted with any escalations from the onsite. I was involved in the London Netapp SAN upgrade and the Exchange 2010 migration. I also worked with the internal development team fine tuning DKP's bespoke applications and Charles River IMS for middle office and trade booking via Citrix. Third party consultants were given access to virtual desktops via a complex VmWare/Xenserver environment. I often was involved in configuration, troubleshooting and upgrading of these VMsKey AreasExchange 2007 & 2010 maintenance and upgradeNetapp SAN maintenance and upgradeMicrosoft Windows Server 2003/2008, Active DirectoryVMware/ESX server installation and maintenanceBlackberry Enterprise Server & handheldsDisaster Recovery site setupSolarwinds & SCOM monitoring

London, United Kingdom

Contracted to Matsco to support their client base of small and medium financial services market with a heavy concentration of clients who are Hedge Funds and Private Equity Firms.I advised clients on technologies suitable for their bespoke needs and lead projects from start to finish to ensure implementation ran smoothly. Technology Support and Monitoring as well as user training. New installations and upgrades of Exchange, BES and Windows OS as well as license tracking backup solution management.Remote support provided for the other regions carried out remotely.

London, United Kingdom

Systems Engineer for 5+ clients performing desktop and server support. Also involved in purchasing of client equipment and design and implementation of AD and Exchange environments. Frequent client site visits with close user interaction to ensure satisfaction.SBS 2003 migrationsVeritas backup execRADIUS server implementation

Durban Area, South Africa

Onsite at Natal Portland Cement (Cimpor). Filling a senior server role. Administration of clustered MS Terminal Servers Administration and configuration of Exchange 2003CA Brightstor (back-up utility), CA eTrust (Anti-Virus)Rightfax maintenance. ISA 2004 maintenance and updatingBlackberry 4.1 (installation of server software, configuration of security templates and troubleshooting of hand held devices),SAP client installation and troubleshooting (including Formscape),Onsite at Inkhosi Albert Lethuli Hospital. Filling a senior server role. Monitored and maintained all hospital servers in the NT environment. Exchange 2003 clusterFile server clusters. Rolled out Symantec upgrade from ver. 9 to ver. 10.0.2. Rebuilt domain controllers. Assisted in troubleshooting various Hospital specific 3rd party applications including SAP. Rightfax maintenance. Kept all paper work including change control and disaster recovery up to date. Exposed to Trivoli Backup suite Remedy Call logging system.Onsite at SAPREF (Shell and BP oil Refinery)Veritas backup’s and restores, RAS Microsoft ExchangeMicrosoft ISA 2000Third party (Refinery based) software application servers used onsite at SAPREF including SAP. The majority of my time is spent on desktop support resulting in my being efficient in Windows 2000/XP and all of the Microsoft office suitesDealt with clients in person and over the phone.Extensive work on Microsoft Terminal ServerFile server maintenance (including hardware on both SAN and NAS)Rightfax maintenance. Print server maintenance including a rebuild after new printer role out. Hardware repair on DELL and HP desktops and servers. (including upgrades)

Durban, South Africa

Hired to fill a desktop support role onsite at MassMart and Mass Discounters in Durban South Africa.Roll out’s of new pc’s, new software and new printers. All Microsoft products including; Office 97 – 2000, Windows 95 – 2000. Involved in all beta testing of new software on the terminal server before it was rolled out to the business. Hands on experience with Tally dot matrix printers (service and repair) Hardware swap outs on client PC’s. Logged, updated and closed all my own calls on the HEAT system.