As an English Tutor at The Brain Education, I leveraged a consultative approach to support students' academic and personal development. Utilising strategic education planning, I designed and implemented customized learning programs that catered to each student's unique needs and learning styles. With a strong emphasis on progress monitoring and adaptive teaching strategies, I consistently tracked and controlled student performance, allowing me to refine my approach to maximize academic… Show more As an English Tutor at The Brain Education, I leveraged a consultative approach to support students' academic and personal development. Utilising strategic education planning, I designed and implemented customized learning programs that catered to each student's unique needs and learning styles. With a strong emphasis on progress monitoring and adaptive teaching strategies, I consistently tracked and controlled student performance, allowing me to refine my approach to maximize academic outcomes.In this customer-facing role, I prioritized responsive and clear communication with both students and parents, fostering trust and building strong client relationships.By aligning educational content with student goals and maintaining consistent feedback loops, I ensured continuous improvement and long-term academic growth.My experience exemplifies a blend of education planning, progress tracking, and customer-focused communication, which collectively supported the development of a supportive and effective learning environment. Show less

In my role as the Secretary Arc Delegate, I oversee all processes ranging from financial management to event planning and marketing from an administrative perspective, acting as a vital link between NSA and UNSW's student body, Arc. I coordinate and implement society strategies, ensuring alignment with broader organizational goals and monitoring performance to meet set KPIs. My responsibilities include conducting thorough process analyses to identify areas for continuous improvement… Show more In my role as the Secretary Arc Delegate, I oversee all processes ranging from financial management to event planning and marketing from an administrative perspective, acting as a vital link between NSA and UNSW's student body, Arc. I coordinate and implement society strategies, ensuring alignment with broader organizational goals and monitoring performance to meet set KPIs. My responsibilities include conducting thorough process analyses to identify areas for continuous improvement, demonstrated by the successful overhaul of NSA's email and storage systems, which enhanced management and operational efficiency.Additionally, I provide proactive consultation to Directors and Subcommittees, offering guidance, training, and mentorship to foster their individual and professional development.This strategic approach not only supports NSA's objectives but also drives the achievement of key performance indicators and strengthens collaborative efforts across teams.Key Achievements:- Facilitated the procurement of $1200 in grants for NSA within one month by spearheading strategic administrative and organizational initiatives.- Successfully coordinated and executed society strategies, resulting in streamlined operations and improved goal alignment. Show less

As the Communications Officer for NSA, I led the creation of compelling content for our social media platforms, newsletters, and promotional materials. I optimized existing processes to enhance efficiency, maintaining NSA's online presence and upholding its leading reputation as a Cultural society at UNSW. Through cross-functional collaboration with teams such as the Media Team, I implemented tailored content strategies while remaining aligned with the NSA brand ethos. Additionally, I provided… Show more As the Communications Officer for NSA, I led the creation of compelling content for our social media platforms, newsletters, and promotional materials. I optimized existing processes to enhance efficiency, maintaining NSA's online presence and upholding its leading reputation as a Cultural society at UNSW. Through cross-functional collaboration with teams such as the Media Team, I implemented tailored content strategies while remaining aligned with the NSA brand ethos. Additionally, I provided mentorship and guidance to my subcommittee team members, nurturing their growth into future leaders.Key Achievements:- Orchestrated a collaborative effort with the Media Team to develop an ad campaign for NSA merchandise, resulting in the highest engagement post at that time.- Successfully facilitated the development of all mentees under my tutelage, each of whom seamlessly integrated into the 2023 team. Show less

As a member of the Marketing Subcommittee at the Nippon Students Association, I supported the Marketing Director in developing engaging content for NSA's social media platforms, newsletters, and other promotional materials. My efforts contributed to enhancing NSA's online presence, boosting member engagement, and maintaining its reputation as a leading cultural society at UNSW. I worked collaboratively with cross-functional teams, including the Events Portfolio, to design and execute tailored… Show more As a member of the Marketing Subcommittee at the Nippon Students Association, I supported the Marketing Director in developing engaging content for NSA's social media platforms, newsletters, and other promotional materials. My efforts contributed to enhancing NSA's online presence, boosting member engagement, and maintaining its reputation as a leading cultural society at UNSW. I worked collaboratively with cross-functional teams, including the Events Portfolio, to design and execute tailored content strategies that effectively promoted events and drove higher participation rates. Key Achievements:- Produced and featured in NSA's first marketing sponsorship video, which strengthened stakeholder relations and significantly improved sponsor engagement. This video became one of the most viewed pieces of content in NSA's history, showcasing my content development and strategic marketing capabilities. Show less

As a bar waiter at Cruise Bar, I delivered exceptional service by preparing and serving a variety of beverages and using extensive product knowledge to recommend drinks and upsell specials. I coordinated food and drink orders with a focus on accuracy and promptness, demonstrating strong skills in balancing multiple competing priorities. Through effective customer relations, I cultivated a customer-oriented mindset by actively engaging with patrons, responding to their needs, and fostering an… Show more As a bar waiter at Cruise Bar, I delivered exceptional service by preparing and serving a variety of beverages and using extensive product knowledge to recommend drinks and upsell specials. I coordinated food and drink orders with a focus on accuracy and promptness, demonstrating strong skills in balancing multiple competing priorities. Through effective customer relations, I cultivated a customer-oriented mindset by actively engaging with patrons, responding to their needs, and fostering an inviting atmosphere that promoted repeat business and enhanced service quality.I collaborated with team members to maintain a well-organized bar area, supporting smooth operations and high standards of service. My proactive approach to teamwork and customer interaction contributed to a positive environment centered on customer engagement and satisfaction.Key Achievements:- Contributed to the success of a high-profile event for Australian Paralympic medalists by working closely with colleagues to provide exceptional customer service and engagement, creating a memorable and seamless experience for all guests and demonstrating my ability to thrive in complex, high-pressure situations. Show less