Stephen Whaley Email & Phone Number

Washington D.C. Metro Area

Columbus, Ohio Area

Coordinated team of ten project members composed of analysts, developers, and testers to finalize requirements and development of critical project featureDeveloped requirements for manual claims process which involved numerous business stakeholders and IT team members. Supervised creation and testing of policiesDeveloped system requirements documents for a number of product features which facilitated rapid and accurate software developmentCreated testing resources which simplified process and allowed for rapid on-boarding of new testersTested complex software packages utilizing HP Quality Center during iterations and system test to ensure user acceptance criteria were satisfiedDetermined the root cause of issues found with software and partnered with business and developers to develop effective solutions

Morocco

Organized launch of the new grading platform with integrated CRM and web portal and trained staff, students, and parents in its usageInitiated and facilitated design sessions with stakeholders and vendor to redesign website from the ground up. Coordinated with team members to ensure timely completion of project milestonesDesigned Facebook page and launched ad campaign, increasing web traffic by over 500%Developed an e-reader pilot program with goal of reducing textbook spend and evaluated providersEstablished and implemented policies governing use of IT resourcesMentored students through the college application process

Columbus, Ohio Area

Analyzed data for mainframe load reduction project that yielded 33% reduction in processor usageCreated and delivered training regarding best practices in Excel, PowerPoint, and SharePointCollaborated with multiple departments to develop standards for project estimationDeveloped macro software to automate data capture for testing purposes

Austin, Tx

Gathered requirements, evaluated feasibility, and developed logic for daily reports that prioritized the work of around fifty team membersCrafted weekly PowerPoint slide deck for VP level operations reviewDelivered ad hoc reporting as needed to multiple clients using a variety of SQL toolsAdvised business on how best to acquire and analyze data for multiple small projects

Master Of Business Administration (Mba), International Management

Mis, Business

Education record