Stephanie Hess Email & Phone Number

Nj

Specialize in Automotive Industry contact center recruitmentBuild and maintain strong relationships with hiring manager and team membersPost, update, and ensure consistency of all job postingsLead candidate selection activities including screening, assessment process, and interviewingReview resumes for appropriateness of skills, experience, and knowledge in relation to position requirementsEducate candidate on the company and positionPrescreen candidate and present to hiring manager for interview.Coordinate all communication with candidates including scheduling and logistics of all interviews between candidates and hiring managersFacilitate post-offer process with employees and conduct on-boarding and orientation with new hiresAct as first point of contact to demonstrate the culture and values of the organizationWork-from-home part-time and full-time since March 2020

Nanuet, Ny

Full cycle recruitment to placementInterview and recruit candidates for Light Industrial, Administrative, Accounting, Marketing, Sales, Customer Service, Executive level, and much moreChoose best-fit placements to staff job orders from temporary, temp-to-perm and direct hireOn-board new employees including W2, I9, NY wage notification and corporate policies Follow up with clients on resumes, interviews, candidate performance, and status of job orderAdhere to state and federal law to insure hiring complianceMaintain Outlook calendar for interview scheduleComplete post-interview notesCoordinate candidate interviews with clients and coach candidate on proper interview etiquette Recruit candidates from Craigslist, Monster, Indeed, LinkedIn, Zip Recruiter and job fairsAnswer incoming calls from prospective employees to pre-qualifyUpdate applicant CRM database and parse resumesPerform new hire orientations, disciplinary warnings, ending of assignments and terminationsAssist 100+ employees with time sheets/payroll processing and discrepancies

Greater New York City Area

Develop marketing communications and sales collateralAssist Marketing Director in event logistics, email marketing, social media strategy, and press releasesManage and execute marketing calendar and website updatesCreate templates for monthly email newsletterCoordinated with graphic designers, photographers, illustrators, copywriters, and printers to achieve high brand standards for marketing piecesMaintain database of authors, agencies and marketing contacts

Mahwah, Nj

Inside and Outside B2B and B2C hotel sales, built strong client relationshipsManaged staff of two and acted as Manager on DutyTrained front desk on reservation processCreated yearly sales & plan and marketing budget, monthly action plans, and weekly revenue forecastAnalyzed weekly/monthly/yearly statistics to recommend and set adjustmentsLed special projects as needed Assisted in answering phones, making reservations, helping guests with questions, checking guests in and out of hotel, resolving billing issues, and arranging credit for corporate accounts.

State College, Pennsylvania Area

Inside and outside B2B and B2C hotel sales, group sales, and corporate price negotiationsSolved employee and guest issues as manager on dutyEvaluated and adjusted rates based on analysis of demand patternsCreated innovative strategies that included themed monthly sales blitz and promotionsResearched corporate, sports, and college markets to discover untapped opportunitiesIncreased customer loyalty by anticipating needs of the various market segmentsCoached employees on service and technical skills Networked with local CVB to aid in promoting the area as a destination for conventions Trained front desk associates for reservations and need based salesExecuted attendance of trade events

Greater Pittsburgh Area

Promoted twice - once from Sales Manager to Sr. Sales Manager, then to Director of Sales of a sister propertyDirected special projects as task force manager such as to promote a brand change, lead top account appreciation, design sales collateral, and delegate responsibilities for team sales blitz

Masters, Business Administration

Bachelor Of Science, Marketing