- Optimize customer payment process for Field Service and Consulting groups - Create Excel tools to automate manual processes to increase efficiencies and decrease human error- Review customer proposal information for quote, sales order, and work order creation - Review aftermarket SLA agreements in Salesforce to summarize terms and costs within quick reference guide- Process purchase requests

- Report and Dashboard creation using Salesforce- Collaborated with Quality, Production, and Engineering to determine disposition of nonconforming materials and approve RTV dispositions- Managed approved supplier list- Regularly reviewed and revised Supply Chain SOP's - Reviewed MRP regularly and executed strategy to maintain appropriate ABC inventory levels- Processed pull-ins, push outs, and cancellations with Suppliers as required

- Provided administrative support to President, VP of Operations, VP of Talent & Strategic Programs, VP of Finance, and VP of R&D- Monitored the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, and parking lots- Scheduled routine inspections and emergency repairs with outside vendors- Edited and distributed digital monthly newsletter to more than 80 employees- Updated and published company org charts- Ordered and maintained inventory for supplies and first aid kits- Leader for Safety and Activities Committees- Assisted with facility move in 2022 to ensure minimal disruption to operations

- Provided administrative support for senior leadership in School of Global Public Health- Implemented and maintained email monitoring system to tag messages by importance - Scheduled meetings and maintained calendar of senior leader - Drafted and sent correspondence on behalf of senior leader- Ordered supplies and reconciled expenses- Compiled and distributed data for various projects- Updated contact lists for various groups within the school

- Successfully planned and executed more than 30 lead-generating events spanning a 12-month period- Provided training and support as a Concur power user for expense report submissions and travel arrangements- Designed and managed SharePoint sites- Implemented process to track and report sales wins for the industrial and oil & gas teams- Organized weekly food truck rotation from more than 40 vendors- Provided administrative support to multiple directors and senior managers

- Identified past due accounts utilizing monthly aging reports- Processed bi-monthly payroll and managed benefits package for more than 70 employees- Provided training for new employees and processed I9 eligibility- Reconciled expense reports and bank statements

- Negotiated hotel rates for offsite meetings- Designed, printed, and bound materials for meeting attendees- Researched cost-saving measures when arranging catering- Provided administrative support for multiple consultants & backup support to CEO for executive assistant

- Sourced suppliers for raw material and managed NDA contracts- Designed and implemented Excel-based inventory management system and COGS template- Created and tracked supplier PO's based on negotiated costs and lead times- Arranged freight and prepared documentation - Designed print and digital marketing materials- Provided support to company president

- Prepared quotes and presentations- Data entry for new and shipped orders

- Managed statistical reports to show monthly usage of electronic and print material- Complied with copyright laws for both print and digital media- Interviewed/hired/trained/evaluated full-time and part-time positions- Edited, designed, and distributed library newsletter to more than 50 employees

- Data entry using various programs, such as Microsoft Office- Scanned and uploaded electronic documents- Provided customer support for faculty- Assisted with supervision of part-time staff

- Provided customer support at public service desks- Shelved library books using Dewey Decimal and Library of Congress classifications