Steph King Email & Phone Number

Canberra, ACT, AU

Responsible for the implementation and execution of appropriate test strategies and plans, specialised system/integration testing and the coordination of all testing related activities for a specific Centrelink benefit type. Baseline clearance maintained.

Provided care and assistance to 3 clients living with different combinations of mental health conditions and physical disabilities.

Responsible for the creation, implementation, and day-to-day running of a Middle Office business division across our AU/NZ offices. Also responsible for any escalated support queries from both internal stakeholders and external clients for company systems and processes. This role is within a wider projects team as part of a Digital Transformation Project.

Responsible for identifying, triaging, and resolving T1 and T2 technical issues for internal and external users across our digital ecosystem. Worked closely with the dev team of our inhouse contractor portal product regarding escalated technical issues, areas of risk and future improvements. This role was within a wider Projects team as part of a Digital.

Responsible for the processing of end-to-end contractor payroll for one of our Australian offices. This included onboarding, timesheet management, superannuation, deductions, expense reimbursement, client invoicing and reporting requirements.

Responsible for the timely and accurate processing of Australia and New Zealand payrolls for a variety of clients, ranging from 2 to 200+ payees. This included end-to-end payroll processing, award interpretation, system training and implementations for new clients.

I worked closely under the guidance of our Company Director to gain a valuable foundation in payroll processing, award interpretation and implementation. During this time, I was fortunate to attend a range of courses in fundamentals, terminations and most recently to focus on New Zealand payroll processing.

Responsible for the running of Night Operations and supervision of a small team of staff. This included the accurate and timely collection of data for all Film Distributors in AU, NZ, FJ, MY and SG. Daily duties varied from direct communication with providers, to producing reports to stakeholders, and assigning priority to/scheduling time-sensitive tasks.

I gained valuable experience by working through the Crew Training program, Safety Team, and a Certificate II in Retail.