Stephanie Monteiro Email & Phone Number

People Consulting + Coaching & MentorshipMaking a positive impact on people's experiences. Supporting their professional journeys and championing them to be their best selves.My coaching approach is a unique blend of consulting and coaching. While I firmly believe that the answers lie within us, I also recognize the invaluable role of external guidance. We often overlook blind spots and possibilities beyond our current awareness. Therefore, I strive to offer insightful promptsand practical wisdom to expedite personal growth and facilitate navigating work-lifecomplexities.

Dubai, United Arab Emirates

Global Creative and Innovation Agency focused on content creation and distribution, with 100+ employees globally and a client portfolio including: Spotify, Amazon & Prime Video, Jumeirah Group, SnapchatOne of 4 members of the Executive Leadership Team. Executed the strategic, operational and cultural agendas of the business. Supported the development and definition of company priorities and OKRs, data-driven strategic decision making, problem solving and business-wide improvement projects.

Dubai, United Arab Emirates

- First People hire, responsible for building the People Roadmap and managing the full lifecycle, as well as company-wide tools, project management workflows and best practice. Designed and created the Talent Acquisition, People + Culture and Operations functions and teams- Contributed to the creation of a people-centric culture. Defined and integrated values into every part of the employee experience. Created the first structured employee onboarding, performance management, role progression process, benefits offering and L&D programme. Coached managers through full implementation. Achieved eNPS score of 84/100 after roll out of initiatives - Built a global talent strategy and onboarded tools fit for the transformation into a remote-friendly global business, which enabled the expansion across 18 countries. Company headcount growth of 3.5 times within 3 years- Onboarded mental health resources and created policies for scale and to navigate remote work, flexibility in the workplace and parental leave- Coached and Mentored team members who were new to the business and managing existing teams, first time managers, people looking for career growth, people navigating difficult conversations, structuring feedback, building business cases and creating business verticals and teams for scratch - Set up WoW best practice guidelines for all company-wide tools (project management, time keeping, internal comms, Google suite) as well as a company library (intranet) which hosted all business and team documents

Strategy Consulting services tackling challenges within People & Culture across various industries - Hospitality, F&B, Tech and Services. Startup and SMEProvided businesses with diagnostics of their People & Culture efforts and provided strategic solutions and initiatives to fit business needs. These included building the People Roadmap, people management support and coaching, workplace best practices, performance measurement, identification of team knowledge gaps and strategies for all phases of the employee journey.

São Paulo, Brazil

Performance-based customer acquisition start-up with 500+ employees. Present during Series Funding A and B. Investments from major American venture capitals such as Redpoint e.Ventures, Kaszek Ventures, RocketInternet and Global Founders Capital. - Led the teams responsible for People Experience + Culture, Internal and External Communications, Events- Devised an internal communication and employee experience strategy to increase employee buy-in to the employer brand and high performance culture. This program contributed to the company being voted one of Brazil’s Top 5 Best companies to work for in 2018, according to an employee satisfaction portal, Love Mondays, a Glassdoor Company - Provided technical expertise and advised C-level executives on driving team effectiveness, performance & OKR development, team building, employee engagement, culture and cross functional communication- Developed new hire onboarding, pulse surveys, problem solving committees, performance review evaluations, recognition programs, internal communication and employee experience strategy. Insights from these programs were utilised to improve employee experience by promoting engagement, boosting performance and rewarding results- Aligned HR subsystems processes with company core values and vision. Analised HR metrics and implemented strategies and best practice procedures which resulted in significant improvement in performance and retention metrics

São Paulo, Brazil

- Second People hire in the business, brought in to build the culture and prepare foundations for hyper growth- Supported the set up of the foundations for each HR subsystem and recruited the leaders of each HR division - Devised employee life-cycle strategies focused on communication, goal setting, promoting engagement, boosting performance and rewarding results

Brazil

Family business in the service industry with 20 employeesManaged all day-to-day activities and created long term business plans in preparation for an eventual exit. Recruited new hires, coordinated time efficient work plans, processed payroll, managed working capital and tax processes.

São Paulo, Brazil

HSBC Global Asset Management - Offshore and Third Party- Supported the development of business strategy and relationship with client base in Latin America- Creation of marketing materials for roadshow presentations of HSBC Global Asset Management Products

São Paulo, Brazil

Hon. Consulate of Luxemburg in Brazil- Facilitated event coordination for the Consulate General, aimed at fostering the establishment of Brazilian Groups in Europe via Luxembourg, while also attracting and assisting Luxembourg's funds and private investors in accessing the Brazilian market