Stephon Thomas Email & Phone Number

Charlotte, North Carolina, United States

Developed end-to-end automation solutions for clients according to requirements: feasibility study, development, testing and deployment. Created, tested, and deployed bots via UiPath. Initiated process flows using UiPath Studio and Orchestrator. Set up initial project for converting transactional process to utilize queues. Performed Exception handling for robust error-free development. Ensured reusable components were designed where applicable. Coordinated with UiPath regarding software related issues, suggested improvements and participating with other users. Conceptualized and led the Post-Execution Review process, testing cases for completeness, accuracy, and requirements adherence. Led with 4 end-to-end automation projects. Conducted daily Agile standup meetings.Key Accomplishments:· Provided comprehensive support for a vertical team’s RPA functionality, ensuring seamless integration and continuous improvement of automated processes· Conducted in-depth research and developed a robust proof of concept for leveraging Azure Document Understanding, demonstrating its potential to streamline document processing and improve data accuracy.· Led the implementation of new RPA processes, resulting in 30%+ increases in process efficiency· Assisted with establishing and converting vertical teams to utilize RPA industry standards.

Developed end-to-end automation solutions for clients according to requirements: feasibility study, development, testing and deployment. Created, tested, and deployed bots via Blue Prism. Initiated process flows using Process Studio, Object Studio and Control room in Blue Prism, maintaining robot workloads using Blue Prism work queues. Utilized Blue Prism’s Credential Manager for maintaining, securing and retrieving the user credentials. Performed Exception handling for robust error-free development. Ensured reusable components were designed where applicable. Coordinated with Blue Prism regarding software related issues, suggested improvements and participating with other users. Used Blue Prism’s Application modeler, Attributes and Spy Modes like HTML, Win32, Active Accessibility and Region Mode. Evaluated and resolved application bugs and provided production support. Oversaw Queue configurations, reviewed efficient use of stages, data types, and environmental variables for processing of Process diagrams. Proffer Oracle development experience (writing joins, Views, Sub queries, Indexes, Sequences, Stored procedures, functions, packages and triggers). Conceptualized and led the Post-Execution Review process, testing cases for completeness, accuracy and requirements adherence. Assisted with two end-to-end automation projects. Accurately documented 10-12 automation processes. Conducted daily Agile standup meetings.Key Accomplishments:· Successfully led ~35 code reviews and resolved ~100 bugs.· Partnered with SME’s to create Solution Design Document (SDD), Process Design Instruction (PDI), and Object Design Instruction (ODI).

Coordinated with Technology & Agile teams to develop operational strategies to support applications maintaining SLAs. Served in a management capacity on an Agile team to identify key technical and business issues, evaluate alternative solutions, and make recommendations. Utilized AppDynamics, Tealeaf, and Splunk to monitor root cause analysis and preventative action items for high-severity and reoccurring issues. Ensured runbooks were setup, defining daily support, maintenance, and troubleshooting knowledgebase for working with REST APIs and web services application. Instituted an incident response and break-fix triage process. Facilitated improvements to system / application performance and stability with ongoing projects.Key Accomplishments:· Effectively coordinated two triages for major incidents.· Updated seven Runbook processes and troubleshooting procedures

Proffered exceptional service to clients, inclusive of meeting attendance, profile setup, responding to configuration inquiries, and timely resolution of issues. Formulated advanced queries to assist research and provide accurate information for decision-making related to B2B and P2P transactions. Leveraged Support, Development, and Business teams to triage various issues. Queried, coalesced, and interpreted Splunk log files in error investigation, root cause analysis and resolution. Tracked and resolved Digital Disbursement files / transmission issues. Utilized UNIX skills on payment fee files (>$418B) to coalesce and verify payments associated to each monthly invoice.Key Accomplishments:· Independently resolved and closed out 200+ incident tickets.· Successfully formulated queries for invoice verification, meeting the 5% goal of expected values.

Communicated with Front Office Traders to report risk numbers for multiple product lines. Conducted root cause investigations (pertaining to incorrect or unusual risk report numbers) and resolved issues. Proactively monitored and handled batches, application processes, servers and databases. Troubleshot database failures by leveraging SQL select, deletion and insert queries and UNIX commands. Initiated database configuration changes and database Bookdef. Ran Batch Scripts in a Windows environment by using Batchlaucher. Instituted production deployments, system upgrades and emergency bug fixes. Performed job scheduling and support for Control-M servers. Facilitated weekend releases, upgrades, disaster recovery/business continuity testing and related activities. Troubleshot Directory Services issues and data recovery from large servers (including NAS servers). Served as Good for Enterprise Application Administrator.Key Accomplishments:· Strategically optimized Trader’s books/ portfolio setup process for enhanced efficiency, reducing turnaround times from 7 to 4 days.

Master Of Science, Business Administration, Management Information Systems

Bachelor Of Science, Business Administration, Management Information Systems

Education record